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Riad Al Tainam
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Reviews (115)
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Reviewed April 11, 2013

We booked this Riad online, received confirmation and also received two emails from the Riad itself thanking us for our booking and answering our questions. When we arrived they said they had no record of our reservation, despite us showing the confirmation and the two emails that they had sent us about parking and meals. Since there was no other rooms for us we were without a place to stay and turned away.

  • Stayed: March 2013, traveled as a couple
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Thank CBEAR1419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

Firstly, the hotel is at least 15min walk from the central square (Jeema al Fena) in Marrakesh, and in a outlying part of the medina, so factor this if travelling with a family or someone with disability. The location isn't clear on maps, so be prepared to pay for a local to assist you upon arrival.

Generally the staff were great, but I was upset by the day manager twice: I wanted to shorten my trip by 1 night, which he refused and thereby TOLD ME how to spend my holiday. Then, like a car salesperson, he wanted to sell me a day trip to the very same place I wanted to go to with the day!

The cleaning staff are great, but there was black mould in my bathroom. And the shower flooded the floor every time.

There is no buffet breakfast. You get a glass of juice, a cup of coffee, a roll and a moroccan pancake (msiman) with some butter and jam each. That's it!

Room Tip: Book one night. See if you like it, and extend your stay as needed.
  • Stayed: March 2013, traveled solo
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Thank JulrichKieffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Couldnt complain about the price. Get what you paid for. The room was quite nice but the bathroom needed a lot of work especially as the sinks were blocked and the shower turned into a bath. Very basic. Riad was nicely decorated.
It was hard trying to find the place and we would never have found it without asking a guide. We went into the souk at night and were lucky to find the place again as there are few street signs and no signposts to the Riad.

Stayed: February 2013, traveled as a couple
Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2012

We stayed 2 nights in this affordable hotel. Our expectations were not high, considering the below average rates charged. The hotel is located in a quiet off-the-beaten track neighborhood. Relatively easy to find. The bathroom fixtures could do with some maintenance. The biggest drawback was the courtyard with a plunge-pool. Regrettably the courtyard has been sealed off with plastic on the roof, inhibiting fresh air to circulate at night and capturing the chloride smell of the pool indoors. Hence we were obliged to the use of air-conditioning in the rooms, which has been mounted just above the bed. Sleeping under an ice cold stream of air is not recommendable and can have bad health consequences (as it did in my case). Contrary to the statement on the website, we could not pay with creditcard. Nevertheless the staff was friendly and helpful.

Room Tip: Perhaps the rooms at the front are better, having an outward facing window.
  • Stayed: July 2012, traveled with family
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Thank Peter_Puzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

We got picked up from the airport which went very smoothly, and the checking in process at the Riad was quick with friendly service.

The room was very clean and adequate for a couple and the decor was beautiful and traditional. The only downside of the room was the shower head wasn't working properly, however, we were extremely satisfied none the less.

We had dinner twice at the hotel over a one weeks stay. The food was beautiful and very reasonably priced. Breakfast was nice initially but got a little monotonous after having the same thing every day.

All the staff were wonderful, nice and extremely helpful. I can't say one fault with any staff member who went above and beyond expected.

I would definitely recommend this hotel to anyone visiting Marrakesh.

Room Tip: Try not to get a room over looking the alley.
  • Stayed: April 2012, traveled as a couple
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1  Thank Hails2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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