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“Very good food in the average hotel” 3 of 5 bubbles
Review of Club Palmeraie Marrakesh

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Club Palmeraie Marrakesh
Ranked #173 of 511 Hotels in Marrakech
Warsaw, Poland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good food in the average hotel”
3 of 5 bubbles Reviewed July 12, 2013

I spent 3 days with my family in the Eldorador and we were delighted by the food. It was very nice Maroccan and Mediterrane cuisine, a lot of spices, very good choice during lunch buffet and dinner. It was possible to sit under the olive trees and taste the real Marocco. Other aspects of the hotel were not so wonderful. The room was really small, and having 4 person family, no much space left except beds. In the room located on the second floor the water pressure was too low, and just before dinner it was difficult to take a bath. The wifi at the reception was so slow that it was almost impossible to use it. No air conditioning in the restaurant and reception hall. Garden outside nice, a lot of big plants, however seemed as not watered, dried up, some weed. The real coffee was not served in all inclusive package, it was payable extra. The good thing - A lot off animation, sport possibilities, including tennis, trapeze etc. and the shuttle bus to the center a few times a day.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank justy73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,095 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Any
English first
Maidstone, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed July 11, 2013

Spent 10 days at this resort - it was fine but not really anything special. Rooms were good size and clean although bathroom needed a bit of an upgrade but it was cleaned well everyday and our cleaner was fantastic. Food was repetitive - lunch was really the same as dinner and you could see what was left over and made into a new dish the next day - which was fine but bit boring. Breakfast was really not very enjoyable - big queues for the egg station/pancakes in the morning. Staff in the restaurant in the inside Hall were friendly - staff outside were stand-offish and rude at times. Front desk staff were friendly but minimal english spoken - we had a bit of a problem checking out early hours as the 3 staff available spoke no english at all. No publications or information on excersions available in english but available in nearly every other EU language. Zen pool was great - the highlight, the animation team worked really hard as did the bar staff but again little info in english. Overall it was a nice stay and the shuttle bus into Marrakesh is met by friends of the driver who will take you everywhere for a fee - everyone in Marrakesh wants money from you which gets a bit draining .... Overall Hotel was ok and was good VfM but given the food and language issues i would say average to good.

Room Tip: ask for rooms away from the main pool as much quieter
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Wellerite189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed July 9, 2013

Thank the lord we only stayed here for four days. 99% French - which is fine, but it means the staff refuse to speak English, even if they know it. Rude ignorant staff, non existent entertainment, extremely dated decor, comical organisation. A Moroccan faulty towers. I can't expend any more energy on this review other than recommending highly that you pick any other all inclusive in Marrakech. We stayed at the Riu Tikida last September which is 1000 times better - and even that isn't a world beater. Pay the extra or regret it!

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Dean82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

Just got back from our holiday The Eldorador is a nice hotel it is very clean and our room was comfortable. The food was good and staff were friendly although we did find it difficult at times to communicate as most of them only spoke French.. There is 2 swimming pools one which had the animation team organising games for the more energetic and then the other pool which was quiet and relaxing. There was only a couple of things, although ( didn't spoil our holiday) one was that at meal times all the signs for the food were in French which as a vegetarian was a bit difficult for me to decide what it actually was but my husband had just about everything and he enjoyed it. The other thing was the bar at the pool drinks were in small very flimsy plastic kids party cups. The location was in the middle of nowhere I think there was a shuttle bus into town but we did not use this as we were just there for a relaxing week by the pool. I would recommend this hotel to friends and family for a quiet relaxing stay. A couple of tips change your money back to your local currency before going through to departures as we could not find a bureau de change after that and the duty free shop would not accept Moroccan dirham The other thing is buy your duty free in the international (blue) duty free shop we found it cheaper than the other shop. If your French is really good you would enjoy this hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed June 21, 2013 via mobile

OK - if you like everything to be as if you we're in England but with the sun, this is probably not the place for you. This is a primarily French occupied resort, with some dutch and Italian. I have some French, my husband very little - did this impair our experience? To the contrary we enjoyed learning more and found both staff and guests engaging and eager to try and communicate.

Facilities - excellent. Rooms very clean, beds good and firm, so we slept well (and I sleep very badly normally). The decor is stylish and contemporary with some wonderful tiling, light fixtures, fabrics and furnishings - more boutique than hotel so lovely.

As for the food - yum yum! We ate like royalty - the foods were excellent with wonderful variety. The wines were of a high quality and the snacks really scummy ( but not crisps and the like but olives, French stick and toppings etc).

The Animation team were the best we have ever seen. They were very involved, worked very long hours but above all were skilful in their own areas of expertise. The range of activities spans dance, aqua gym, archery, pétanque, football, trapeze - so much fun. Each evening there were quizzes, cabaret, music, and lots of dancing. We did smile at the seeming addiction to line dancing but it was fun.

The setting is rather like an oasis. It is some 20 minutes from the Medina but there is a regular free shuttle bus and the driver was a real hoot. The gardens are lovely and the lake has geese and frogs - the geese can be territorial so take care! The gardens include extensive herb gardens so the food and drinks are well served with fresh produce.

Would we go again? In a blink of the eye. It is the best experience we have had at an all inclusive venue. Best of all - no plastic bracelets which I dislike and always get caught up in the shower!

Fabulous Hammam too - very reasonable and excellent experience.

So I would recommend this venue if you like quality and are not off put by language differences.

Stayed June 2013, traveled as a couple
Helpful?
Thank HolidayGorillaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 21, 2013

This was such a fantastic break! I have never been so relaxed in all my life! Staff were fantastic and although the guests were predominantly french everyone I met was lovely. Not the sort of place if you want to be a yob! It is quiet, cultured and the food was to die for! The pools are lovely especially the zen pool! Rooms very clean, clean crisp cotton sheets daily. I cant wait to return.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank colleen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 10, 2013 via mobile

My wife and I booked for 5 days. The overall cleanliness and food are reasonably good but it was unfortunate that our travel agent did not say that it was a resort where predominately french speaking people went on holiday . As a result being english speaking we felt really alienated to the point where it really was not enjoyable and honestly staff were rude and unhelpful

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Guyhowardmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Palmeraie Marrakesh

Property: Club Palmeraie Marrakesh
Address: Commune Rurale Al Ouidane | Prefecture SYBA, Marrakech 12600, Morocco (Formerly Club Eldorador Palmeraie)
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Marrakech
#96 Spa Hotel in Marrakech
#110 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Palmeraie Marrakesh 4*
Number of rooms: 318
Official Description (provided by the hotel):
"EldoradorClub Palmeraie"is surrounded by its beautiful 11 hectares palm grooves and lush gardens. The resort is overlooking a breathtaking vue of the Atlas Mountains. It is situated just 20 minutes off a free shuttle bus from the old town "Medina" and the sanctuary "Jamaa Fna square". In addition to the buffet Restaurant, the Hotel also welcomes you to its a la carte restaurants, Italian (from April to September) and Moroccan (All year long). Thanks to its All-inclusive concept. This magnificent hotel offers all the facilities you could need to make your stay as pleasant and relaxing as possible. The complex includes three fresh water swimming pools: 1 olympic animated, 2 heated during winter time Zen for chilling, and children pool. The SPA in the lower basement with Hammam (Turkish Style), and plenty of massages and beauty treatments to choose from made carefully by magical hands. Just Dial 3038 from your room to make an appointment or if you require a special request. Gym-Fitness 1st floor by the hall Children can also have a great time with the entertainment program, enjoying activities such as crafts studio with our entertainers and other kids. Baby Club for babies up to 2 yrs old, and Mini Club for children from 4yrs old up to 12, studio ado's only for Teenagers from 13 up to 17 yrs old. If you're travelling as a family, couple or with friends this hotel is perfect for enjoying the wide range of activities and sports on offer. You'll find 2 Clay tennis courts, golf practice, table tennis, water gym badminton, petanque, Archery, darts, volleyball and Football, least but lont last Trapeze circus for all age: a very unique activity here in the area. In the surrounding area you can also do some walking around our healthy walk path, stretching, Practice your golf Swing in the 4 surrounding golf courses nearby, and in the winter you can even ski, so Please do forget your goggles and sun blocks. materiel can easily be rented up in Atlas Mountain: "Oukaimden" At night, many shows and live music options await you, and to end your night, the Night-Club "La Gazelle" is there for you to let your head out. Six Spacious Conference Rooms are available for any type of events, seminars and team buildings. Basically, it is the place to be if you are with or even without your children. ... more   less 
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Also Known As:
Eldorador Club Palmeraie Hotel Marrakech
Hotel Eldorador Palmeraie
Eldorador Palmeraie Hotel

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