We chose to stay in this Raid due to the good reviews on this site, so we booked our holiday in Morocco for 5 days and four nights. We arrived late in the evening, with our pre booked door to door transfer dropping us off in a square as you cant drive to the front door of the Raid. The thing was they got a "porter" to deliver our bags and us to the Raid, and on arrival with the door open they started to demand a much higher price than agreed. The lady at the Raid left us to argue this. Anyway we were shown to the room - the positive being this is a lovely Raid that has been done up to an exceptional standard, and our room was lovely and clean. However it was on the first floor next to the kitchen, and being late and tired after a long journey we tried to sleep, but the noise from the kitchen and downstairs was such that we couldn't get to sleep for a long time. At some point later another couple arrived at the front door and we heard the same argument we had about paying for assistance to getting to the Raid. It is also worth noting this Raid is next to a mosque which plays the call to prayer at 4.45am for about half an hour, totally expected in this County but it is very loud and you need to be prepared to be woken by this. Due to all of the good reviews on here we also booked half board, breakfast was bread everyday, with some other stodge, cake one day, pancakes for two and croissants. we had a yogurt one day and offered an omelette on the day we had a trip booked two minutes before we had to leave !!. Breakfast was therefore very limited and not good. It is also worth noting that the two ladies working there, are very nice, but speak no English. Hamid was hardly there for the whole stay and spoke very limited English. If you cannot speak reasonably good French i suggest that this is not the place to go, and we really struggled to communicate. We had to ask about dinner every night, and was really good, however at the end of the stay Hamid tried to charge us for this despite our pre paid half board. When we showed him this, he charged us for the water we had with our meals at 20 Durhams a bottle!! (glad we didn't have the wine he offered one night). Also we did get a lot of hassle walking in the area around the Raid until we got to the Tourist areas, with no ability to communicate we struggled to get around and on the last day one of ladies did take us to our transfer pick up point reluctantly, but a much quicker way than the way we had walked all week, and even then despite the transfer company speaking to Hamid directly they took us to the wrong place. Hamid did book a trip for us, But the driver just took us on a several money spending stops. Overall we did find Morocco an experience, but was disappointed with our Raid which meant that we didn't enjoy our holiday as much as we could have.
- Official Description (provided by the hotel):
- Magnificent 16th-century Riad, a haven of peace in the very heart of the Medina, lovingly restored in the pure Moroccan tradition - painted cedar ceilings, sculpted stucco, zelliges, marble floors...Impeccably clean, all rooms with private bath, and air conditioning. Extremely friendly and helpful staff. Superb 360 view of the Medina, the Koutoubia and the snow capped Atlas mountains. One hundred yards from the Medersa Ben Youssef and the Marrakech museum, 15 minutes from Place Jemaa al Fna. Excellent cuisine! ... more less
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