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Riad & Spa Esprit du Maroc
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Reviews (445)
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All reviewsrooftop terraceluxurious experienceben youssefplunge poolan early flightsuperior roomthree roomsdecorated beautifullyenjoyed my staybed and breakfastlovely riadbeautiful place to staybreakfast was includedhaven of peacehidden awayspent nightsold city
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Reviewed March 7, 2009

My husband and I stayed at the riad and spa Esprit du Maroc for 7 days to celebrate his 50th birthday at the end of January/early Feb 09. The Riad was beautiful and the staff could not have been more attentive. On our arrival we found Rose petals were sprinkled in the room, the room was large with a lovely bathroom with an enormous bath as well as a shower. It is one of the most beautiful places we have ever stayed in, with 5 star sevice. We had our own balcony which overlooked the plunge pool. You can have breakfast on the terrace which we did when the weather was good, or in your room or the dining area.

We arrived late on a Friday night and had pre-booked a taxi and meal on arrival. We ended up eating in the Riad most evenings because the food was good and service brillant, special thanks to Ali and the guys who couldn't have been nicer and to the manageress who kindly worked out a detailed iternary for our trip (we did a pick and mix on the options provided - which included an excellent half a day with a tour guide - highly recommended, he speaks good english and was very informative (400 din), we also did a half day trip out to see 3 gardens (300 din), the best of which was the Majorelle (check it out on line ) well worth the visit (our taxi driver was a lovely man, who takes you to each garden and waits for you outside).

I would recommend saving some space in your luggage to buy things, we ended up with a great Berber rug from the guy who has a shop at the end of the alley where the Riad is located, (750 din) we brought other things in the Souks and from a great department store in the Kasbah, (the store has fixed prices and the prices are very reasonable - great for buying gifts without the hassle of haggling on price).

The Riad is being extending into a house next door, it should be completed by April 09, But the work didn't present any problems for us, our room was quiet and peaceful all the time and we were out most of the day anyway. When you arrive at the Riad you have to go down a long alley which might look a bit daunting at first, but we realised from the first day it was all fine and safe. The riad is in the middle of the medina so its easy to get lost, ask the manageress to give you a little map, you may also want to check out Amazon which sells an apparently good map of the medina (we ordered one but it didn't arrive before we went). We got a lost a few times, but actually enjoyed exploring the city and always managed to find out way back (and my sense of direction is awful).

The culture and history of Marrakesh is fascinating. We would certainly go back to both Marrakesh and to the Riad Esprit. It was one of the best holidays we have ever had. So in summary, loved the riad, loved the service. loved Marrakesh and its people. We booked with Fleewinter, who are also very helpful and professional.

  • Stayed: February 2009, traveled as a couple
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1  Thank HappycustomerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2009

We stayed here during a week to relax after a busy period at work. We arrived on sunday morning (the 4th of februari). When we arrived, one of the staff very enthusiastically (and quite assertively/pro-actively) drafted a proposal with activities during our stay. On Sunday, this included lunch at the restaurant (3 courses, 300 dirham per person, this was roughly 30 euro per person), and then a trip around Marrakesh with a guide, who showed us a few attractions and showed and explained the route to Jemaa el Fna (about 20 minutes walk if it's busy, less if it's quiet (e.g. at night)). When we returned, we used the Hammam, including 'gommage' (being scrubbed; 400 dirham pp) and a massage (400 dirham pp), and had dinner (again, 3 courses, 300 dirham pp). As far as we can judge from our experiences in restaurants and one spa in Marrakesh, these prices seem quite reasonable, and it was very pleasant to be able to do the Hammam 'in house' and then have dinner.

For the rest of the days, they had also made plans for us (of course including a lot of lunches/dinners at the Riad :-)), so we picked what we liked, and declined most dinners and lunches because we wanted to explore the Marrakesh restaurants as well. They did not seem to mind this at all, which was very pleasant.

Our room was great, big bed, airco/heating, big bathroom including a bath, lots of room. Breakfast was served at the roof terrace when the temperature/weather allowed this (2-3 times in our case).

A number of staff was always around, volunteering to bring drinks if we liked, and helping with whatever we needed help with. Drinks were always served with some very nice olives and almonds. Drinks were quite a lot more expensive than we were used to in the Netherlands (e.g. 65 dirham for a beer), but this may be a Morrocan phenomenon, and not specific to this Riad.

For our goals (relaxing and taking it easy), this was a perfect location.

  • Stayed: January 2009, traveled with family
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1  Thank Matherion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2009

This is a warm, welcoming, and beautiful riad which is owned by a lovely young Franch family that lives in Marrakech. Each room is uniquely and tastefully decorated by the owner. The staff is attentive, warm and caring and quickly learned our individual tastes and always made sure we did not want for anything. They explained customs and facts about Morocco and Moroccans. The best meals we had in Marrakech were at our riad. Meals were not served routinely but if we wanted to eat, the staff would purchase whatever looked particularly fresh at the local market and prepare a delicious, Maroccan meal for us. The owners of the riad were warm and welcoming and stopped by frequently to oversee all details. The comfort and beauty of this riad rivaled any hotel we have ever stayed at.

Stayed: November 2008, traveled with family
1  Thank inajeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2008

We three ladies have lived a fairytale of five days.

Riad can be found in the centre of Marrakech, In the middle of the heart of the old Medina.

It's a short distance from ''Jemaa El-'Fna" square and many other curiousities.

The reception of the owners was most warm and hospitable. The stay in this Riad is a unique experience. The rooms are tottaly restaured in old style, but still have the today's luxery....oooh did we feel spoiled!

There were big rooms, and a big bath! *we did enjoy that!*

The rooms can be heated and cooled by airconditioning. The decoration and style is tottaly Marrocan, beautiful mozaieks and carefully selected furniture.

You can sunbathe all you wish at the roofterras where you can also be lazy and the staff will bring you food and drinks.

A turkish bath and massages are possible too, really a reccomandation.

The personal is very kind, and takes care of a beautifully set table, where-ever you want it!

The patio and the diningareas are very special and colourfull. We felt very welcome and expierenced the authentic marrakech.

an important tip: take a personal guide, if you want to know stuff about the architecture, history and cultural. this is very comforting since Marrakech IS a labyrinth of alleys and tunnels. your picked up safely and returned safely. the prices are around 600 dirham, that's about 60 euro's (per day)

greetings T.E. from the Netherlands.

  • Stayed: November 2008, traveled with family
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2  Thank TEnetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2008

We booked this Riad after careful consideration and scrutiny and all photo's of the Riad make it appear very appealing. In reality when we arrived it is shabby and smelly. We had booked a room for three adults but it was totally unsuitable. The very steep staircase to the loft bedroom was scary and dangerous. The staircase to the terrace was also incredibly steep and had barely enough room to place the ball of the foot..
We understand that a Riad is not a hotel but we had not anticipated we would require the dexterity of mountain goats to inhabit them.
One member of our party has a heart condition and another is unwell. This trip was intended for rest and recuperation but the Riad Espirit did not invite either.
We were fortunate that we were able to transfer our booking to a hotel outside the Medina and we are grateful to the assistance that Yasmine (Riad Manager?)gave us. She was wonderful.
We were intimidated by leering youths as we left the Riad and did not feel that we would leave the Riad after dark.
Staying was not an option as upon our arrival we would have gladly returned to the UK that night.

  • Stayed: October 2008, traveled with family
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12  Thank The-Stewarts17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dodgeMaroc, Responsable réception at Riad & Spa Esprit du Maroc, responded to this reviewResponded January 16, 2011

Read review all your comments are incredible and do we confirm your mistake to come and booked a stay in a riad in the medina "old town" or it is better to walk and discover a protected heritage site by Unesco.
You've booked our Riad on the positive recommendation of an Internet portal that sells us a lot and your insistence.
The saleswoman you did say despite the percentage of customer satisfaction that we have on this site that it was not suitable for people with disabilities to health. But you do not want to know. You were seduced by the photos.
The most beautiful riad in the medina are those with high ceilings as classified by our historical monuments. You've avenged with this opinion on the Internet because you made a booking error. Indeed a classic type hotel you will be better suited.
Ultimately you want to get to Riyadh and then unfortunately you've discovered that your husband is tired to climb the stairs to your room and terrace. Our Riad was rebuilt in 2000 and recently in 2008 so when you talk about smell or anything made you smile all our customers (loyal and new) and our partners working with us for over 10 years!
The room you would have occupied as your reservation was that the standard room Koutoubia good number of customers ask us because there's a pretty staircase for a loft with a real small room and his bed to accommodate a child at least 8 years so that parents have a little privacy but have their children with them. I let you discover the photos of this room Koutoubia our future customers so they can judge your words and your decision "Riad shabby. All our clients are stunned when they arrived the beauty and all we really say the reality is even better than the pictures of the site!
Apparently you were 3 adults and the product Riad should not satisfy you. We spent time with the Internet portal to find you a hotel nicely in the winter and be willing to pay you because we are nice so you can not charge you for the opportunity to change their place. To move from a guesthouse to a hotel more in line with a disability. With such criticism on Tripadvisor we thank you? It is very disappointing. You were even accompanied with one of our taxi to the hotel that you do not even bother to pay it.We've been in the living room of the Riad nicely as you stipulate and professionally, so why write anything on our Riad. As you say you were lucky that we have found a hotel nicely.
In addition we are in Morocco and to which you were dressed as the city with jewelry etc.. do not be surprised if you have watched children arrive. When you go into a country we do not come to show off his wealth. We come to discover and respect the people. When you want to show it is actually better to go in hotels where there is less privacy. In all cases we are glad you found the holiday product that suits you and that can be found throughout the country but that does not match the country's image.
Whether your husband can not climb stairs more width of 1.30 we are sorry. Know that we are used to receive elderly people with pacemakers, with hip, people up to 86 years and they are full of praise to the Riad.

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