Our holiday in Marrakech actually got off to a bad start. After our driver (airport transfer) dropped my wife and I on the main street, we were escorted to the entrance of Dar Zelda by a man whom we thought is a staff. Apparently not as he started demanding 200 dirhams for his 'service'. We quickly rang the doorbell and was let in the riad. Michel (the owner/manager) was around and took care of the situation by paying the man off. After which, Michel offered us some tea to soothe our nerves and led us to our room.
We had dinner in the riad at night. It was 20 euros per pax - consisting of a 3-course meal - a 3-dish salad starter, a lamb tangine and local desserts. We also had a bottle of red wine for 14 euros. The food quality was good and we enjoyed our food though we wished that the portion for the lamb tangine could be more generous.
Breakfast was standard European breakfast with bread and cheese with the occassional Moroccan pastry. The cheese omelet, in particular, was excellent.
The riad itself was lovely and has a beautiful lounge area on the ground floor and amazing chill-out/dining area on the roof terrace.
What stands out is the service - the staff are very friendly and always greet you with a smile. They also take the initiative to hand us toilet rolls when we put on the "Do not disturb" sign. Laundry and Shisha is free and we appreciate the gesture. We met Aladdin on our last night - a very friendly chap who speaks good English.
But the ultimate service gesture was...... We actually booked the La Carbone room (99 euro/night) but Michel has SLIENTLY upgraded us to the Kenza Suite (185 euro/night). We only found out about this on our last night when we were comparing our room to the pictures on the Dar Zelda website. We really appreciate the gesture. What really stands out was, unlike other hotels, Michel did not even make a song and dance out of this. He just quietly gave us one of his best rooms!
The suite was spacious and have an extra lounge area with a sofa bed. Our room itself has another sofa and was beautiful decorated.
The only bummer was there was no wifi in our room. You can access wifi in the lounge area on the ground floor. Not a problem especially when you are lazing on the sofa with a glass of wine and smoking shisha!
- Official Description (provided by the hotel):
- The Riad Dar Zelda is a small luxury boutique hotel in magical Marrakesh. The Riad has 4 double bedrooms, 3 junior suites and one grand 19th-century luxury suite. The decor is resolutely Zen and minimalist, but respectful of the ancient Moroccan artisanship: wrought iron, silks, precious woods. Every room is refined and luxurious.Dar Zelda is ideally located in the heart of the Medina (historical city center), just next door to the Medersa Ben Youssef (a must to visit; in all the guides) and the Museum of Marrakech. The riad is 10 minutes from the celebrated Place Djemaa El Fna and 2 mn to the souks (bazaar).Dar Zelda has a discreet/competent team of workers always attentive to realize your desires.The riad has 24 hour reception and room service. Lunch, dinner or snacks can be made to order anytime. You will enjoy the small heated pool and several terraces dominating the entire Medina and the snow-capped Atlas Mountains. ... more less
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