You are invited to sit, greeted with a delicious drink, paperwork is brought to you, you are truly welcomed and your expectations are very high. What a shame that's where it ends. The room was dark, dreary and smelt damp. The toilet dripped and the sink leaked. It took four requests before they were dealt with. The staff were very polite but seemed incapable of sorting the problem. The bed was so hard that it was difficult to sleep.
Breakfast was in the nearby Si Said Riad. Again staff were very polite but ineffective. Teas and coffees were never refilled, teaspoons were impossible to get.
The mobile phone was a great idea but would have been more useful if it was charged. Location was excellent but would I recommend the riad? Absolutely not.
- Official Description (provided by the hotel):
- The name which means "gateway to heaven" conjures up a sense of magic, and you will see why when you arrive. Beautifully restored, this seven-room riad is filled with traditional artifacts, hand-woven carpets and custom-made furniture. After a day of sightseeing, indulge yourself in a luxurious massage at the Oriental Spa. ... more less
- Reservation Options:
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- Also Known As:
- Angsana Riads Collection Morocco - Riad Bab Firdaus Hotel Marrakech