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“Beautiful Riad in Fez -- just a couple of problems”
Review of Riad El Yacout

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Riad El Yacout
Ranked #6 of 100 Hotels in Fes
Certificate of Excellence
Reviewed May 9, 2013

Riad is absolutely beautiful and food was good if not outstanding. Service was spotty with a lot of "management" and not enough "workers". Owner was a bit overbearing and was very unkind to our guide -- we couldn't figure out why as our guide was wonderful and not the least bit difficult. A bit more care on service would make this Riad outstanding!!

  • Stayed: April 2013, traveled with friends
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1  Thank Lynnthetraveleer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kriselda A, General Manager at Riad El Yacout, responded to this reviewResponded May 12, 2013

Dear Guest

We of course thank you for your much appreciated feedback and we are glad that you enjoyed your stay. I really enjoyed meeting you and having here at the riad. You are most definitely welcomeback at anytime.

I think there needs to be some clarity on the some of the events that you mentioned in your review.

We, do not dispute that your guide was kind and friendly to you, as that is his job, and its in his interest and favour to make you as happy as possible.
The guide, however was not so friendly to the owner of our riad, when he had met him inside the Medina. This disagreement, had in no way anything to do with your stay or you i can assure you. Considering the owners is old enough to be the guides father, i would assume he would exercise a little bit of respect and courtesy, things that he did not do. He in fact, told the owner when he had said hello to you and your friends, that he should not speak to you because he is wasting your time, its a simple courtesy to greet people and the owner is a friendly man. I do not see how that would be a problem that your guide blew out of proportion. In your exchange with the riad owner, im sure that you would have picked up if he was unkind or overbearing. Which as an employee i can guarantee he is not.

The riad, im afraid is unlike a hotel, we are a small work unit that helps each other out and it doesnt mean that our management is not willing to get their hands dirty.The workers which i can assure out number the management, are the people you do not see, that get everything ready and cleaned, and its the people who are able to communicate with you that you meet regularly, in terms of english, that would be out management team. As you might know the second language in Morocco is french, and i cannot stress enough that the reason why you only met members of our management team, is that they are able to speak fluent conversational english.

Thank you once again......

Safe Travels

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373 - 379 of 552 reviews

Reviewed May 2, 2013

Our group arrived in Fes last April 16th and was whisked to this beautiful riad. At first, we were kind of worried when our driver Anzani parked the Grand Starex van in an area not typical for a hotel. The outside area going to the rias was dusty and the building around the area were non-assuming, plain mud like structures common throughout Morocco. But as soon as the Riad Yacout's doors opened, we were greeted with a very beauftiful sight. Beautiful intricate mosaics and Moroccan furnishings decored the place. The courtyard has a flowing fountain and the lounge seats were fantastic. The Riad manager Criselda, a gorgeous black South African greeted our group and offered welcome refreshments. Very accomodating staff. The rooms were fantastic on the beddings and interiors and are very spacious. You cant help but adore the intricate decorations all over the Riad. The feel was just palacious! This was a start contrast to the surroundings outside of the Riad. It's just a delight to shoot pictures in and around the riad and be amazed on its decors. A truly unique and pamperous experience. The daughter of the owner of the Riad name Hasminda, also welcomed us. I would highly recommend this riad for your stay in Fez.

Room Tip: Choose the rooms on the upper floors.
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  • Stayed: April 2013, traveled with friends
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Thank Abundance16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kriselda A, General Manager at Riad El Yacout, responded to this reviewResponded May 14, 2013

Hi again,

It was a great pleasure meeting you and your friends at our riad. You were all wonderful company and we loved having you here, even if just for one night. I do hope that you will and the gang will be back for a return stay :)

Regards to all.

Safe Travels

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Reviewed April 19, 2013

The decoration and facilities of the hotels were fascinating...and dinner there was full of taste of Morocco. Situated in the Medina, mysterious and cultural.

You will definitely need a guide to find the hotel, and to take you out from there :)

  • Stayed: April 2013, traveled with family
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Thank Yuan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kriselda A, General Manager at Riad El Yacout, responded to this reviewResponded May 14, 2013

Thank you for your kind words and your review of our Riad.
We all need a bit of mystery and spice to keep us guessing :)
Im glad that you found that, with us .... I hope that you will be back for more discoveries and mystery ....;

See you soon.

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Reviewed April 10, 2013

Just LOVED the place. We had the most beautiful room on the second floor. It didn't look like a room, more like staying in Aladdin's palace. It was our best hotel stay in Morocco! Breakfast was great, and they added salads based on our request. It was just so pleasant to come back from our daily tours to this beautiful place that you love to call home for a few days, and just hate to leave. The staff was very nice too. All together just a wonderful experience.

Room Tip: Our room on the second floor was just fantastic.
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  • Stayed: September 2012, traveled as a couple
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Thank Tirza_ha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kriselda A, General Manager at Riad El Yacout, responded to this reviewResponded May 14, 2013

Dear Guest

I always do think of the Fez Medina, like it is the little place that Aladdin and his friends had their adventures, so i truly appreciate the comparison :)

We are glad that you had a lovely stay with here at the Riad, and of course it was a great pleasure to have you. Please do feel free to come bak anytime... You are more thank welcome.

Happy Travels

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Reviewed April 5, 2013


We stayed at riad yacout for four nights and the only bad thing about our stay there was the fact that we had to check out of that magical place .

The building is beautifully restored and well maintained .it did feel good to have hot water and working heater in the room ... especially after the technical problems we encountered at other riads.
the staff are just wonderful. they made us feel like if we were at home .They did their best to give us the individual attention that we all look for in boutique hotels.

Their food is just amazing..... My wife and I enjoyed all the meals we had there ... Their menus are fantastic ... You get to try so many different dishes for very reasonable prices .

  • Stayed: February 2013
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1  Thank Jjbanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013


This was our first trip to Fez and when we arrived, we were warmly greeted by the owner who gave us an amazing intro about the palace and invaluable advices and recommendations during a welcome tea and sweets.
The location of the riad is excellent, just couple minutes away from the old medina and blue gates.
The breakfast was plentiful and delicious. In our last night, my husband and I decided to have dinner in the riad. The food was fresh, full of flavor and exquisite.The staff was very helpful and didn t fail to satisfy us and make our stay memorable.
Our room was very nice and spacious and beautifully decorated with luxurious moroccan furniture...
We definitly recommend riad yacout...

Fantastic place. We will be back next year...

Ps: make sure to take one of their cooking classes as its very affordable compared to the prices of the other places that we have checked. They teach you so much about their different dishes and spices and of course, you get to eat what you have cooked for either lunch or dinner.

  • Stayed: February 2013
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Thank Katiahart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

Our driver pulled up outside a building site and rang the riad for assistance with our baggage. We walked along a muddy dirt track to a very ordinary door, walked down a flight of stairs and were blown away. We stayed in a few riads during our 3 weeks in morocco, but nothing as extraordinary as this. The internal courtyard was palatial, as were the rooms and the roof area was a lovely place for a beer (which you buy elsewhere). The staff were very helpful, especially after a wee hiccup around our son's early morning departure, and the food plentiful. There is renovation work going on inside, but that didn't worry us - and the weather was too cool to use the pool anyway. Wld have loved to have had wifi in the rooms. And a bar in the riad! But it was morocco.

  • Stayed: March 2013, traveled as a couple
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Thank Janelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kriselda A, General Manager at Riad El Yacout, responded to this reviewResponded March 23, 2013

Hello !!!

Thank you for the review. It was such a great pleasure meeting you and having you stay here with us at the Riad Yacout.

It is always great fun meeting friendly warm people such as you. I loved the conversation and do miss it

Take care and feel free to come back at any time, you are more than welcome.

See you :)

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Additional Information about Riad El Yacout

Address: 9 Derb Guebbas Batha, Fes 30200, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Fes
#5 Luxury Hotel in Fes
#20 Romantic Hotel in Fes
Price Range: $94 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad El Yacout 4*
Number of rooms: 20
Official Description (provided by the hotel):
Nestled in the Old medina of the imperial city fez, Riad El Yacout is an ancient private residence of a rich merchant that was restored by a group of talented Fassis craftsmen to its former glory. When you arrive, you will be mesmerized by the serenity and tranquility that reign in the Riad and by the chanting of the birds and water sounds coming from the marble fountain that is gracefully centered in the courtyard.The winter garden exhales soft and refreshing scents. Take time to taste the mint tea in the comfort of the Moroccan living tradition.Admire the Arabo-Andalusian architecture which detects an art of refined living. Columns and arcades set up meticulously with floral and cursive sculptures marvellously engraved on Plaster and cedar doors.Discover the Moroccan gastronomy and enjoy the delights of the rich and varied Moroccan art of cooking. Our dishes are prepared with the finest spices and organic ingredients to give our guests a taste of the real and authentic Fassi cuisine.The meals can be served in patios, Moroccan living room, terraces or in intimacy of your residence according to your choice. ... more   less 
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Also Known As:
Riad Yacout Hotel Fes
Riad El Yacout Fes

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