This space was truly beautiful. The authentic tile work and carving were spectacular. The ceiling in our room was so beautiful. The room was really lovely, in general.
We had warm water and the heat in the room was adequate in Late Dec., which were two really important things to us since the previous two places we had stayed did not have those two things. The room was clean and nice,
The staff member who helped arrange an English speaking guide for us was really nice and she spoke excellent English. she was not always around, however, and was the only person who spoke English. (there was a young man who was there some who spoke a little English as well). The female staff member who greeted us and was the main person we interacted with did not speak English and would not seek out another staff member to help us when we needed to communicate. She was not exceptionally friendly and acted mildly annoyed at our presence. I assume she is probably the reason for the 'not great service' reviews on here. overall the service was fine. They made us coffee when we asked, let us store our baggage after we checked out, were prompt with a nice breakfast, arranged for a restaurant to come and fetch us for dinner.
Our room was right on the ground floor, so there was just thin doors and windows between us and the guests & staff in the courtyard. That was a little weird and we felt like we had to kind of whisper in our room because there wasn't much privacy and we could hear the comings and goings of folks in the evening when we wanted to relax in our room. It wasn't terrible, but the upstairs rooms would allow for a bit more privacy.
The location was fine. We would have gotten lost finding any Riad in the Medina, so of course we had to pay a young man to help us find it, but that would be the case with any place in the Medina.
this was the most expensive place we stayed in Morocco, so i am not sure i think it is worth it (you can find as good or better service other places). I think mostly the cost paid for the beautiful space, as most everything else was about equal to any other of the cheaper places we stayed.
- Official Description (provided by the hotel):
- NOW UNDER NEW MANAGEMENT - FROM SEPTEMBER 2015!! Riad Sara is a beautifully restored 14th Century read that has been running as a guest house since 2002. Now operating under a British-Moroccan management team, the Riad Sara staff are trained to address the needs of each guest on an individual basis. From providing a calm base for a city-break, to organising a pan-Morocco adventure - we cater to the needs of our clients. Located in an easily-accessible street, just a 2 minute walk from the taxi stand in the public square at Batha, Riad Sara is perfectly located to be both quiet, but at the same time convenient. The main entrance to the medina, Bab Boujloud, is only a 5 minute walk from the riad, taxis to the new town are a 2 minute walk, and there are multitudes of restaurants and bazaars within a short walking distance. Our tour desk can organise day trips to nearby sites, as well as longer treks to farther afield places. Hammam trips are arranged daily, and massage and henna painting can be arranged at your request. ... more less
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- Also Known As:
- Riad Sara Fes
- Riad Sara Hotel Fes