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“Very good”
Review of Royal Mirage Fes

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Royal Mirage Fes
Ranked #59 of 101 Hotels in Fes
Reviewed January 22, 2014

This is a good hotel, nice clean rooms and good food. I'm from holland and Rabouli was very nice and very helpful. I was very pleased with all of her help. I had a really nice stay. Thanks for everything!!

  • Stayed: August 2013, traveled solo
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1  Thank O O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 - 128 of 658 reviews

Reviewed January 12, 2014

We were here as part of a tour, and you can tell the hotel caters to large tour groups. As a couple we were put in a room with two double beds which we thought was odd. It came with a little fridge. In line with other reviews, the hotel is a bit stuck in the 1970s. One of the lifts broke down on our friends too - bit scary! We couldn't pick the wiifii up in our room though. You can smoke in the reception area, which I thought was gross. Breakfast was average and you have to ask for water.

Room Tip: Ask for a room facing the pool and non smoking.
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  • Stayed: December 2013, traveled as a couple
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1  Thank NZKirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

A refurbished Holiday Inn with a nice pool and good size rooms. The lobby is very busy with the arrivals and departure of the groups. Our room rate included breakfast and dinner. Neither was worth eating. They are feeding the masses and that was reflected in the food offerings.
There are better places to stay, this is nothing special.

  • Stayed: October 2013, traveled with family
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2  Thank SDDots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

+++ Excellent customer service
+++ Good location
+++ Free internet wifi in rooms (quite rare in other Moroccan hotels where one has to pay to have an internet access)

--- Noisy customers at night at the restaurant
--- Very bad breakfast
--- Old design
--- Dusty rooms

  • Stayed: June 2013, traveled on business
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4  Thank Baladeuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

I loved this hotel, but not because it was any good. It was hilarious! The decor was straight out of the 1960s, and I suspect that was the last time it was refurbished.
We stayed here as part of a tour, and according to the guide it is getting much better since new management came in. We stayed a few months ago, so it could be better still now. The first room we were checked in to we couldn't stay in, because the bathroom door didn't close. It didn't close because it had no door knob.
The hotel uses the original key card system, which is actually a plastic card with holes in it which is supposed to match up with the holes in the door lock. These didn't work well when installed in the 1980's (I remember staying at a Sheraton as a kid which had this system and it wasn't good) so after decades of door openings it was woefully unreliable.
The restaurant again, was like stepping back in time. The staff were old fashioned in their approach, and the food was adequate if not fabulous. Nice fruit options.
Overall the hotel appears sad and in desperate need of some love and attention, and I hope they give it that, without taking away the kitsch of the current decor.

  • Stayed: November 2012, traveled as a couple
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5  Thank ineedabreak82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

The hotel externally is of a slightly dated western design of glass and metal. Internally it is transformed into the delightful traditional Moroccan styling. It is in a great central location to visit the sights of the city. The rooms are spacious and comfortable rooms and are furnished in modern elegant style. All meal times have menus which contain traditional Moroccan dishes. Breakfast was a colourful feast of Moroccan delights and certainly a location in which one might want to linger over a longer breakfast. Sipping on the delightfully refreshing mint tea was an equally good way to quench your thirst at any time during the day. The main courtyard between the hotel wings has a beautifully present pool plaza where you spend many hours relaxing. The service provided by staff was impeccable and in our view our overall experience was, without doubt, 5 star in quality.

  • Stayed: April 2013, traveled as a couple
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2  Thank JANDK2265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

I read reviews before I travelled and almost cancelled the booking at this hotel. However as some reviews suggest the rooms are shabby, they are comfortable,have Internet and are very quiet.
The hotel pool and gardens. Are enough for me to say the hotel can keep its 4 stars as this made my trip really great. The staff were friendly and it's in a convenient part of the new city.

Room Tip: Rooms facing the pool are good, and some have been modernised. Room 255 was in good order
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  • Stayed: June 2013, traveled with friends
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2  Thank Mike1980Zzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Mirage Fes

Address: Avenue des Far, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotel in Fes
Price Range: $88 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Mirage Fes 4*
Number of rooms: 271
Official Description (provided by the hotel):
The Royal Mirage Fes Hotel is a modern hotel, but one which has been designed to reflect the rich past of the city in which it is situated. Its 271 air-conditioned rooms including 27 non smoking rooms, 7 Junior Suites and 5 Royal Suites, all modern, elegantly furnished and offer easy access to guests with wheelchairs. ... more   less 
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Also Known As:
Pickalbatros Royal Mirage Hotel Fes
Royal Mirage Hotel Fes
Fes Royal Mirage Hotel

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