We did the Fez Medina full day tour with Plan-It-Fez and was so glad with did it with them. Our local guide Farida Chaaibi was very knowledgeable and speaks English fluently. She lives in the Medina herself so for us, she offers the very best perspective. Her views offered us a good glimpse of the kind of life in this part of the world, especially for women. She really explained everything - from how the medina was built, how life was and down to the very detail that went into the walls of riads. She took us to different shops to see artisans' work but she emphasized that we are not obliged to buy nor tip anyone of them. We wanted to buy a local SIM to use in Morocco and she helped us do that as well, which took an hour extra Since the medina is huge, we had to take a cab once in a while to get from one part to the other. We had to pay for that but I appreciate that very much because I didn't want to walk that far when I could be spending that time in more interesting areas of the medina. Our tour ended during the busiest time of the day so we had trouble finding a cab. Being a local, Farida was able to talk to a private driver to give us the ride for a fee - that was very convenient. The one thing I was not used to with Plan-it-Fez is the email communication. I am used to receiving email within 12 to 24 hours but with Plan-it-Fez, it is sometimes takes longer than that but they do reply. I would definitely recommend them.
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