We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (789)
Filter reviews
789 results
Traveler rating
250
274
172
50
43
Traveler type
Time of year
LanguageAll languages
More languages
250
274
172
50
43
Show reviews that mention
All reviews modern hotel barcelo hotel gate tour breakfast buffet the wi fi hotel staff hotel restaurant royal palace stayed here for two nights beds were comfortable train station lobby gate1 carrefour kettle morocco boulevard
Filter
Updating list...
294 - 299 of 789 reviews
Reviewed June 25, 2013 via mobile

Barcelo is very visually appealing. The lobby is clean and open with swinging chairs, wave-like couches, and funky lamps while the rooms are equally modern and contemporary. Views of the city from the windows were great! 

However, service is very slow and details are not well taken care of. Reception does not speak very much English at all. We waited over 20 minutes for pool towels and over 45 minutes to receive the third set of towels for my sister in our junior suite. The outdoor bar was abandoned and multiple requests for a menu went unanswered. They seemed to be severely understaffed. The mini-bar was only partially stocked. Reception has no maps and was low on suggestions for where to find a place to eat outside of telling us not to go to the medina.

Breakfast is ample. We went to the spa for massages and would recommend requesting where you would NOT  like to be massaged in advance as full body is taken quite literally.

Overall, this hotel has great potential. We enjoyed our stay and were comfortable, but we were disappointed in the many smaller things that could be fixed to make this hotel top-notch.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank WanderVV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

Centric, clean and great staff. All facilities where perfect. T'he room service excellent. I will come again for sure. Free wifi, space to meet with friends! Close to everything important ni town! 5 minutes to the medina, shopping centre very close.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lilith365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

This was a very nice hotel with comfortable rooms (and AC that worked really well, much to my wife's chagrin!). It's in a good location and has a very acceptable restaurant.

It also has peculiar showers.

The shower pan is sloped so that at the end that's away from the shower head it is level with the floor. It has a European style shower which took me a little while to get used to. Anyhow, if you stay in the shower for very long with the water running, it overflows from the shower pan and leaks way out into the bedroom. We thought there was something wrong, but when the technician came up to examine it, he said it was a design flaw and all the showers in the hotel were like this. So we simply confined ourselves to rinse-soap-rinse showers for the duration of the trip.

Otherwise the place was very good. I had a real, honest-to-goodness USA-style hamburger for dinner one night with some of the best French Fries I 've ever had. I know, I should have been "eating native", but I was getting a little tired of tanjines.

  • Stayed: May 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rustya191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We stayed there one night on the way to Marrakesh. The place was good and very clean and the stuff helpful, although sometimes not very comfortable with too many questions and requests. We booked a double room and we found a twin; they changed it to a double immediately. Breakfast was overpriced and we had instead breakfast in the local cafes opposite the hotel. They could improve a bit with the provision of maps etc. Very good value for money.

Room Tip: Higher floors for the view of the new city. Taxis did not seem to know where it was.
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NANT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013 via mobile

Stayed as part of a tour on a half board basis. Room minimalist no tea or coffee facilities nor tissues for ladies make up in bathroom. Room service expensive. Reception had no money changing facilities and told us banks opened at 9.00 am when in fact they opened at 8.15 am. Breakfast very poor and if you came down late hot food was cold. Breakfast juices so watered down as to be tasteless. No tea unless you asked for it. Evening meal was terrible. Soup was tasteless even after heavily salt and peppering. Avoid at all costs. Dishwater from kitchen would have been tastier. Free wifi but no concession made with keyboards on computers. Arabic keyboards or another with Latin alphabet but impossible to use as simple things like @ sign possible to find. For an alleged 4 star hotel a big disappointment.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BerkoBoy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews