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All reviewsmodern hotelbarcelo hotelgate tourmall across the streetsized roombreakfast buffetnormal hotelthe wi firestaurants and shopshousekeeping staffhotel restaurantstayed here for two nightsbeds were comfortablelobbygate1kettlemorocco
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Reviewed June 5, 2013

This was a very nice hotel with comfortable rooms (and AC that worked really well, much to my wife's chagrin!). It's in a good location and has a very acceptable restaurant.

It also has peculiar showers.

The shower pan is sloped so that at the end that's away from the shower head it is level with the floor. It has a European style shower which took me a little while to get used to. Anyhow, if you stay in the shower for very long with the water running, it overflows from the shower pan and leaks way out into the bedroom. We thought there was something wrong, but when the technician came up to examine it, he said it was a design flaw and all the showers in the hotel were like this. So we simply confined ourselves to rinse-soap-rinse showers for the duration of the trip.

Otherwise the place was very good. I had a real, honest-to-goodness USA-style hamburger for dinner one night with some of the best French Fries I 've ever had. I know, I should have been "eating native", but I was getting a little tired of tanjines.

  • Stayed: May 2013, traveled as a couple
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1  Thank Rusty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We stayed there one night on the way to Marrakesh. The place was good and very clean and the stuff helpful, although sometimes not very comfortable with too many questions and requests. We booked a double room and we found a twin; they changed it to a double immediately. Breakfast was overpriced and we had instead breakfast in the local cafes opposite the hotel. They could improve a bit with the provision of maps etc. Very good value for money.

Room Tip: Higher floors for the view of the new city. Taxis did not seem to know where it was.
  • Stayed: May 2013, traveled as a couple
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1  Thank NANT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013 via mobile

Stayed as part of a tour on a half board basis. Room minimalist no tea or coffee facilities nor tissues for ladies make up in bathroom. Room service expensive. Reception had no money changing facilities and told us banks opened at 9.00 am when in fact they opened at 8.15 am. Breakfast very poor and if you came down late hot food was cold. Breakfast juices so watered down as to be tasteless. No tea unless you asked for it. Evening meal was terrible. Soup was tasteless even after heavily salt and peppering. Avoid at all costs. Dishwater from kitchen would have been tastier. Free wifi but no concession made with keyboards on computers. Arabic keyboards or another with Latin alphabet but impossible to use as simple things like @ sign possible to find. For an alleged 4 star hotel a big disappointment.

  • Stayed: May 2013
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Thank BerkoBoy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

The exterior of this hotel is smart and modern, with a light and airy reception and lobby area. The rooms are a good size with large beds ( 2 pushed together) adequate bathroom and fairly efficient air conditioning. What really let's this place down is the service. Housekeeping is sloppy, replenishing of shower gel etc hit and with grey, thin and frayed towels. We had an issue with the toilet,,which was not fixed whilst we were out for the day, necessitating a further discussion with a dismissive reception manager. Eventually the toilet was fixed but the bathroom left dirty afterwards. Safe deposit did not work and was never fixed during our stay.Standard breakfast with watered down juices and no fresh fruit. Bar staff try their best but are clearly not well trained.

This hotel purports to be a 4 star international hotel. It is not and could and should do much better.

  • Stayed: May 2013, traveled as a couple
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Thank moses_karibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

This is a new hotel and they could do so much more with it.
Its a nice hotel, but some basic things are missing. No conditioner in the room, no iron in the room, not garbage can in the room. These things are basics at a hotel.
In order to qualify as an upscale hotel - they need to add things like robes.
The other downside to this hotel was the rock hard beds! What is it with Barcelo resorts and hard beds?

  • Stayed: April 2013, traveled with friends
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1  Thank sahmed9s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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