The hotel looks great but we were disappointed the moment we reached the front desk. A number of forms were pushed at us to fill out and when we asked why the internet didn't work, they blamed our iphones and those of the other guests making the same complaint! This bad attotude was a common trait throughout our 2 night stay.
As it was late we decided to eat the self-service buffet. It cost 250 dirham (US$30) each but was very limited and not good at all. Expensive and bad by comparison with every other meal we had in 9 days in Morocco. Breakfast next day was also below standard for a supposedly 5 star hotel. No fresh fruit nor fresh fruit juice and very limited choice.
The hotel is too far to walk to the Medina. Other hotels are much better located for tourists.
The outdoor pool is beautiful but when we got back in the afternoon we found that it closed at 530, just when most tourists want ro use it after a day walking around town!
We were glad to leave.
- Official Description (provided by the hotel):
- located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport. ... more less
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