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“Expected more” 3 of 5 bubbles
Review of Riad Boustan

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Riad Boustan
Ranked #151 of 209 Fes B&B and Inns
Level Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Expected more”
3 of 5 bubbles Reviewed September 28, 2013 via mobile

The location is great, near the old medina and a parking lot which is nice if you are driving.
After reading some reviews I expected to have a "above average" breakfast, this was not the case. The water in the shower just went to the floor and had no draining which caused some not so nice smell and moist in the floor (Yasmina room).
We did not had dinner in the Riad (aprox. €30 pax) because it's what we believe to be expensive according to the Morrocan standards so I can't pronounce if it was good or not.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RuiPaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andalus, Owner at Riad Boustan, responded to this review, September 30, 2013
I am so sorry for falling short in rising to your expectation . I had a word with staff and the reason for the average breakfast was due to off sick off our main beakfast chef. Regarding the shower in Room is all fixed now.
Thank you so much for your extremely valued comment I do apologise for any convenience, hoping to have the chance to make it up to you. Your comments meant a lot for Riad Boustan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    31
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    10
    3
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

We really loved this Riad. We got picked up at the airport, so we could go straight to it. Were pleasantly surprised by the Riad; beatifully decorated, quiet and really relaxing.
The guy who welcomed us was very friendly, offering us a bigger and better room than we had booked, since it wasn't that busy at the Riad. The room was spacious, cool and beatiful in style as well.
The breakfast was outstanding; bread, pancakes, eggs, coffee, tea, milk and orange juice. The riad felt very safe; the door got locked at night. If you wanted to get in after 10 at the night, you just had to warn the staff so they could let you in. This felt really secure.
Would definitely recommend this Riad and come back any time!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Muzes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andalus, Owner at Riad Boustan, responded to this review, July 27, 2013
Thank you for your nice comments; the pleasure was our when you visited our Riad. We will be delighted to welcome again.

Kind Regards
Mostafa El Amine
Riad Boustan Fes Morocco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 25, 2013

This hotel is a hidden gem.The entrance is very unassuming but it belies the opulence within. Excellent service, quietness, cleanliness and lovely traditionally furnished rooms.. Very friendly and helpful staff, especially the son of the owner who goes out of his way to assist as manager. We were surprised not to be charged for the occasional extra coffee or bottled water as in other hotels. Once I commented on a lovely CD of Moroccan music he was playing in the reception's lounge area and he gave it to us! Of course It was not the original but nevertheless was a very nice gesture and reflected the attitude of doing just that little bit extra to make us feel at home. Sure, there was a couple of minor quibbles e.g. the hotel is extremely difficult to find (even with the assistance of some locals), and the shower head bracket in our bathroom fell off a couple of times, but these things were insignificant when looked at in the light of our total experience there. Highly recommended.

Room Tip: Anything upstairs. Our suite was much more spacious than the double room we expected.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hipnoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andalus, Owner at Riad Boustan, responded to this review, July 26, 2013
Thank you guys we had the real pleasure having in our humbled Riad and looking forward to welcoming again , once again thank you for your visit.

Mostafa El Amine
Riad Boustan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Great place to stay in the overwhelmingly beautiful city of Fes! Mostafa and his staff are more than willing to start helping you out even before your arrival! We were immediately contacted and asked if we need help organising our airport/rail station transfer, if we need help with organising some tours, guides, etc. A much appreciated gesture which makes you feel very welcome!

The Riad is beautifully restored, the rooms are comfortable and the communal areas are very pleasant. The staff will serve you tea throughout the day and are always available for any assistance you may need. Location is in the south part of the Medina, and is difficult to find on your own for the first time, but the staff will come and greet you and you will be able to find your way back afterwards. It was a great place to start our tour of the Medina with the professional guide - highly recommended as the Medina is very big and it is very difficult to have any orientation walking in the labyrinth of narrow streets, not to mention ofcourse all the interesting facts and stories you will hear!

I whole-heartedly recommend this Riad for your stay in Fes, you will have a wonderful time in your home away from home.

  • Stayed May 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maja M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 24, 2012

This riad was a lovely retreat from the hustle and bustle of Fes; Cool, calm and very clean! The riad itself has been elegantly restored and our room was very comfortable. The owner and staff were all very hospitable and the breakfasts were plentiful!

Location-wise, the riad is within a short walking distance of the southern part of the medina, and taxis were easily available to explore elsewhere. The area was busy during the day but not really somewhere to stroll around in the evenings, with a limited choice of restaurants nearby.

Overall, we really enjoyed our stay and would definitely recommend it.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MrsLandMrR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 11, 2012

A lovely riad, beautifully restored, in a pleasant neighbourhood close to place R'cif with fantastic welcoming and friendly staff. All of the food, service and care supplied by Mohammed and Issam during our stay was exceptional. The owner, Mostafa, has clearly worked very hard to restore this Riad to amazing condition. Rooms are spacious and comfortable. Mostafa is a knowledgable, helpful, and wonderful host. We received a free upgrade to the beautiful Roumana room (Recommended) along with fantastic hospitality and a stream of good advice on how to best spend our time in Fes. Overall, a highly recommended place to stay that we shall certainly return to.

Room Tip: Well worth paying a little extra for the rooms other than the cheaper "Limona" they are be...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Psh-overland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 30, 2012

After Marrakech, we were a little anxious about Fes as the guide book told us how manic it could be, so much larger, more hustle and bustle etc. From the moment we arrived at the station though and saw Moustafa's big smile and heard his superb english we felt more relaxed. Nothing was too much bother and all the staff gave freely of their time and advice, well beyond what could reasonably be expected.
We had a room upgrade at no cost when a room was vacated, and both guides arranged (Ebrahim for walking the Medina and Youssef for a drive into the Mid Atlas) were perfect for us. Moustafa found us just the right person for each day and then helped us plan our next trip down to camel trekking in the desert too.
Mohammed and Issam were fabulous too.
The location was perfect for effortlessly finding your way to and from the Medina, Souks etc. but we were glad to have a guide to make the most of the day and get local inside information as well as cultural and spiritual insights as we went (including who you can take pictures of and who you can't). That way we managed to visit the Tanneries, Souks, Mederasa, Babs, lunch etc. in a day.
Moustafa has done a fantastic job in renovating and restoring the Riad; it is just lovely. Although done to 'Morrocan' timescales he resisted the temptation to do it all cheaply and quickly and it shows.
So, what are you waiting for? .... don't delay... a superb all round Riad to make your Fes visit special.
Just writing this I'm getting nostalgic and it was only a few weeks ago!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Boustan

Property: Riad Boustan
Address: 34 Arsat Chami, Bourajouea, Bab Jdid | R'cif Fes Medina, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #151 of 209 B&Bs / Inns in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riad Boustan 3*
Number of rooms: 7
Official Description (provided by the hotel):
The Riad has a large courtyard garden with fountain surrounded by spacious rooms; elaborately decorated with mosaic tiles (zellij), delicately carved plasterwork, handpainted cedarwood and stained glass. There are seven suites and rooms, all with bathrooms, air conditioning and heating. Guests are served a delicious Moroccan breakfast and refreshments throughout the day. Lunch, packed lunches and dinner are all available. Large groups may rent the whole house, sleeping 19. ... more   less 
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