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“Some mixed feelings”
Review of Dar Tamo

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Dar Tamo
Ranked #87 of 210 Fes B&B and Inns
Ontario
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Some mixed feelings”
Reviewed October 16, 2012

My wife and I stayed here for 4 nights in July. It's owned/managed by a moroccan/french couple. In general (and by the end of our stay) we decided they're both decent people...however, the moroccan guy comes off as arrogant at times and was snippy with us for deciding not to go with his (overpriced) contact for our desert trek. So while the actual accommodation is ok, you should be skeptical when he offers you any tours. We actually enjoyed the tour around the medina that he arranged for our first day (3 hour walking tour) with a nice guy that was very knowledgeable and spoke decent english..the price was 50 euro for both my wife and I, which is definitely not cheap but in the end we felt was worth it. On the other hand, the original price we got from his contact for a trip to the desert was 5000 dirhams! That included return trip from Fez to Merzouga, and access to the driver whenever we wanted, but we found it hard to understand why he would think someone staying in his budget accommodation can afford such ridiculous prices. We were then offered just the camel trip for 2500 dirhams, which is still a lot more than the 40US per person that seems to be the going rate if you call any of the hotels in Merzouga. Ok, rant over.

The views from the terrace are really nice. The twin girls that work there are sweet and helpful. The location is pretty good we thought...nice neighbourhood with lots of shops closeby and easy to get taxis (which are metered...nice change from Marrakesh). Our room was quite hot at times. The aircon didn't work well....it was more of a fan that we had to pull close to us. The shower had no curtain, so floor got wet if not careful. While the price of a room is reasonable, the cost of eating a meal (other than the free breakfast) is high (as well as the tours he suggests, as already mentioned). The included breakfast was pretty good...including one egg each and good coffee (in addition to normal continental stuff).

One nice perk was the availability of beer. It wasn't cheap, but was a very nice treat.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank Daveyboy613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Selangor
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 5, 2012

We didnt reserve a room, but took a chance and followed directions to Dar Tamo in the wee hours in the morning. Abdel was so nice to let us view a room on the second floor, and we were given an early 'check-in' without any additional charge. We were even given free breakfast when we came down!
We had a very pretty room, with a double bed and a sitting area which could double as a third bed in the room. Our connecting bathroom was spacious and we had no problems with the hot water (although you have to wait a while before the hot water comes on)

Although a bit pricey compared to other places we've stayed at in Morocco, we loved staying in the Fes medina. Getting lost in the souk seems a bit daunting at first, but after a few wrong turns and exiting at different parts of the medina, you get the hang of it. You'll be provided with a map by the riad, and even offer to 'locate' you in case you've lost your way.

Dar Tamo serves very good breakfast, which we looked forward to every morning. We always return to the riad before dark as a precaution as we didnt know how dark it would get around the medina.

Rooms are not really sound proof as we could hear conversations from the ground floor, but it wasnt an issue.

Internet connection is stronger at the lobby, with weak access in our room.

  • Stayed March 2012
    • Value
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Helpful?
Thank SaraSukor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 20, 2011

Having been to Morocco and Fez several times and stayed in variety of good and bad places, Dar Tamo is a perfect place to start a trip in Morocco. Close enough to everything for convenience yet also just hidden down enough tiny alleys to feel truly secluded and private. A sanctuary from the fun of the souks, we literally had the place to ourselves and from the roof terrace the sunset/rises views over Fez are great. The interiors are beautifully ornate and the family who run the house were very helpful and friendly. You can pay alot more and get alot more in Fez, but for the quality and location, the price it is excellent.

  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa, Italy
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 17, 2011

What we found good was the position of this Riad, that you can reach easily from the main Door of the city, since it's very well marked.
First of all, we suggest not to choose the room "Patio": it's located on the ground floor, close to the entrance of the Hotel and close to the TV, so we couldn't sleep since a person of the staff watched TV with a light switched on at 5am, after the departure of other guests.
The bathroom had a bad smell, for the strong humidity, and the water from the shower flowed everywhere!!
We also had dinner in the Riad: the price was in Euro and absolutely very expensive (12€ each), if compared with the Moroccan standards and with the quality and quantity of the food we were offered.
The breakfast was quite poor, served on the terrace: after few minutes, we were surrounded by dozens of bees.
But the worst experience of our stay there, was what it happened to us when we asked, just arrived, an OFFICIAL guide for visiting Fes the following morning. We absolutely wanted to avoid a "shopping tour", being interested in discovering the artistic and historical heritage of this city.
The owner told us that it would have been very easy to arrange. The price was 150 MDH for 3 hours. So we left for our trip with the guide: he immediately brought to the tanneries, waiting for us outside. Then he brought us to a herbalist's shop, always waiting for us outside. In both cases, we were invited to buy something...
We were quite suspicious because he seemed not able to give historical information, and because there was another man always coming with us (he introduced himself as a supposed "guardian" of the tannery...).
After about 45 minutes, he was stopped by the police while we were waiting for him in the street, before entering a monument. At that time we discovered that he was on of the famous "faux guides". We called the owner, showing all our surprise, since we asked for an official guide exactly to avoid problems. We trusted in her, but she didn't consider herself responsible for what happened.
When we came back to the Riad in the afternoon, before going away, we met there the owner, her local assistant Abdello and a third man. We explain again what happened, and as an answer to my sentence "It was a bad experience", Abdello started to shout at me arrogantly. I was shocked by his reaction, both for the total absence of respect towards a paying GUEST and for the fact that our trouble came from their bad management of the services offered.
Moreover, the owner stayed in silence, just telling us it is a matter of different cultures and different ways of express oneself.
I definitely advise not to go to that hotel.

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
6 Thank Helin80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 19, 2011

The Riad itself is nice the breakfast was yummy but the hotel have a strong musty smell, the bed was very uncomfortable. The owner (Laurence) and the female staff was very friendly and hospitable except for the male owner was very rude and very violent especially in the airport transfer, was a terrible experience

  • Stayed February 2011, traveled with friends
    • Value
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Helpful?
5 Thank Fra02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
1 review
Reviewed April 21, 2011

We stayed at Dar Tamo for 2 nights at the beginning of our trip (patio room) and one night at the end (terasse room), and had a fantastic time. When we came back for our last night, the hosts greeted us like friends and were very warm. Abdel was really funny and a great host.

The riad is located just a few minutes by foot from Place R'cif, and is very well signposted. It is located in the residential area, so it is not directly in the hustle and bustle of the souks. A taxi to Bab Boujloud (the more "touristy" area) is less than a Euro.

We had all our dinners at the Riad and enjoyed Tajine, Kefta and cous cous dishes. As a bonus, the Riad serves beer and wine, which is hard to come by in Fez and great for relaxing after a day in the bustling Medina.

  • Stayed April 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Broodjehagelslag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 16, 2011

We traveled through Morocco for 2 weeks and this was the 5th riad we stayed at and in terms of value to money, Dar Tamo is at the bottom of the list (may not be the riad's fault as Fez seems to be more expensive than other parts of the country). I understand one of the previous reviewer's comments regarding the pushy owners. They seem friendly, probably too overly friendly, and we didn't feel they were being sincere.

First the good:
1) The terrace offers fantastic 360 degree view of the medina. 2)There were lots of signs for the riad and it was close to Place R'cif which meant that we could follow the "blue" star tourist trails and always find our way back. (The star routes were fantastic and we were able to navigate our way around the medina without much problems; no need for guides)

Now the not so good.
1) The location is far away from Bab Boujloud so there were limited eating options unless you want local fare (soup stands) or eat at the riad. 2) Unlike other riads, you do not get to order what you like. There's only one dish offered for the night and in terms of quality, definitely not up to par as the meals we had at other riads. 3) Quality of the room and amenities is poor. The riad is a very old house so don't expect modern comforts. There is a foul smell coming from the bathroom. And the room and bed are small. 3) Terrible experience with guides set up by the riad. We had two bad guides in one day. The first one took us around in a car with a driver and then demanded payment for the "taxi". We refused to pay him as he was not upfront about this cost and cut the tour short right there. We went back to the riad and they set up up with another guide "for free" since we had such a terrible experience with the first one. Well we should have learned because the second guy, Hachim, was even worse. He walked around really fast, was always on his phone, and didn't explain anything to us. He also insisted we go to the "carper cooperative" even though we initially said no. We humored him and had to sit through a long spill on how we can buy cheap carpets to sell at high prices back home. After that he wanted to show us more "crafts" which we declined. At this point he became irate at us since it didn't looked like we would buy anything and accused us of not respecting Moroccan culture and rudely put us in a taxi to get back ourselves. 4) Airport transfer was a bad experience as well. Our driver was 20 min late picking us up to go to the airport. He also stopped somewhere first to pick up a friend and two of them proceeded to speak loudly in Arabic the whole way.

I'm not sure how this riad got these good reviews. We stayed at much better riads for the same (or less) price in Morocco and this one is just average at best.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank shong-ie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fassie, Propriétaire at Dar Tamo, responded to this review, April 19, 2011
After Mrs. (opinion of 27 / 3), Mr breaks out on us, what fly you dive in Fez, our customers are satisfied except you! forget us. We did everything to make your stay pleasant, teas ofrerts, a guide at your disposal that we paid ourselves, but nothing did, you make things that do not exist ... you criticize all the people you have known at Fez.
What did you expect from us that you have not got? and if you have any comments to us why not send them directly when you were in our house. You certainly have other things to do than sending bad review we hope we finally ...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dar Tamo

Property: Dar Tamo
Address: 89 Derb Mzerdeb, Fes 30000, Morocco
Location: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #87 of 210 B&Bs / Inns in Fes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dar Tamo 3*
Number of rooms: 5
Official Description (provided by the hotel):
Dar Tamo is located in the heart of Fez's Medina. Close to cultural treasures, the guest house organizes tours of the Medina on request. Dar Tamo is a traditional Moroccan house with a patio, a fountain and carved wood. Each room has a private bathroom and is equipped with free WIFI access. The breakfast can be served on the sun terrace.The guest house serves typical Moroccan cuisine with fresh season produce. ... more   less 
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