Had the worst stay in Morocco at the Palais Amani. Probably the worst place I've stayed in the whole world. The staff were extrememly rude. Each night we had to request the bottled water to brush our teeth and they were annoyed every time we asked. But, they were more than happy to re-stock the items in our room which we had to pay for. Breakfast was awful, same thing every morning. Bread and horrible preserves. Not nearly enough food. Don't even ask for a second coffee or glass of water, they will huff and puff and roll their eyes. The waitress that served us was rude, cold and unwelcoming. Made us feel like we were troubling her by turning up every morning. They charge you for every little thing so if you do risk it and stay here, don't eat the tiny bowl of almonds or the chips. They will charge you $20 for them each night. If they are going to charge for such items, the price list needs to be left on the same tray, not on the other side of the room. In saying that, there were no prices for the nuts and chips. Also, don't eat the chocolate they leave you at turn down, they charge you as well. There was no offer of help for drivers/tours etc. When we asked for a taxi to be called when we left, that was a huge issue. When we questioned our bill at the end, they turned nasty and would not explain just wanted the money. My advice would be to skip Fes and the Palais Amani and go straight to the beautiful Riad Dar One in Marrakech. Half the price and 100 times nicer. The Palais Amani does not know how to run accommodation and be hospitable. Like everyone in Fes, they just want your money.
- Official Description (provided by the hotel):
- An opulent Riad, conveniently situated net to the major cultural and historical attractions in the ancient medina of Fez. The largest working riad in the ancient city, Palais amani has fourteen bedrooms, nine of which are suites that allow the guests to each have a unique Riad experience and the personal attention that they deserve. ... more less
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- Also Known As:
- Palais Amani Hotel Fes