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“Friendly and accommodating”
Review of JM Suites Hotel

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JM Suites Hotel
Ranked #56 of 75 Hotels in Casablanca
Minnamurra, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Friendly and accommodating”
Reviewed June 14, 2013 via mobile

Stayed here following a 29 hour plane journey and wanted to have good clean accommodation with a good bed. We found that the service was very friendly and helpful. The room was spacious and clean, good bed and good wifi. Breakfast was pleasant and we found the hotel to be centrally located where we could walk every where. I would stay here again.

Stayed June 2013, traveled as a couple
Helpful?
2 Thank Malcolm010990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, June 16, 2013
Dear Valued Guest ,
Thank you very much for your great comments .
Looking forward to welcoming you soon "At your home" .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Athens, Greece
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 24, 2013

This is a fantastic hotel in nice area off Anfa Avenue. Rooms are great with very comfortable beds. Staff are very nice and attentive. Breakfast is overpriced though. So, you are better off getting some real traditional moroccan breakfast at either of the two cafes that are accross the road from the hotel. The area is close to a large park and behind the USA embassy. I will definitely stay there again when I go back to Casablanca.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yannis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, May 28, 2013
Dear Valued Guest ,
On Behalf Jm Suites Hotel team, we are really grateful for your amazing comments . We will correct the issues that you have mentioned in order to make your next stay with us even better .
Thank you for your time and consideration .
Looking forward to welcoming you again .
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paarl, South Africa
Level Contributor
222 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 14, 2013

Spent 2 days at JM on a recent business trip to Morocco and can recommend the hotel. The rooms are spacious and clean, and the staff friendly and helpful. However, the breakfast at Euro 17 is not worth the price. The coffee machine also delivers a sub-par experience. Did not get a chance to visit the restaurant attached to the hotel, but the menu looked very interesting.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paarlite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, May 17, 2013
Dear Valued guests ,
On Behalf of Jm Suites Hotel team , I would like to thank you for your valuable comment .
We apologies for the coffee experience, and be sure that the breakfast is continuously improving .
I hope you can come back soon and experience it yourself .
Meanwhile , please do not hesitate to contact me directly .
Looking forward to welcoming you soon .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahti, Finland
Level Contributor
273 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed April 4, 2013

This art deco-style boutique hotel lies within walking distance from everything you need. Spacious rooms with kitchenettes and balconies are modern well equipped and beds are most comfortable.
At the day time only disturbance are the car horns - which seems to be a popular hobby among casablancans.
For my opinion separate toilet and bathroom is not the best solution because there is no wash basin nor bidet in the toilet.
Huge terrace was unfurnished and not even brushed once during our stay.
Service at the front door distinguished and specially the receptionists are keeping up the quality.
Disappoinment was the breakfast. We were told that it starts at seven a clock, but during our eight night stay not even once it was ready before half past seven, some mornings not even eight. Compared to the quality and ingredients breakfast is outrageously over priced.
The gym in the cellar is small and minimally equipped.
Customers seems to be mostly business men from all over the world.

Room Tip: 4th floor has bigger and sunnier terraces.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PepiFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 10, 2013
Dear Valued Guest,
On behalf of the team , I would like to thank you for your valuable insight.
I wasn t aware about the delay in the breakfast , trust me this issue is already solved and we present you our apologies for the inconvenience it caused you .
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
113 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 25, 2013

Very good hotel in a good location from where you can easily reach all main attractions. The rooms are nice and clean. The staff was helpful and the price was good. There is also parking next to the hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IIM612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, February 28, 2013
Dear Valued Guest ,
On Behalf of the Jm Suites Hotel Team, I would like to thank you for your great comments .
We will continue delivering great service value to our customer .
Your feedback is highly appreciated
Hoping to have the privilege to welcome you again in Casablanca .
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
Reviewed February 3, 2013

If we could give half stars, I would probably rate this a 3.5. There are some nice modern touches to the room (the shower was very nice!), and the room is quite spacious. Also, the Friday night staff (front desk and security guard) were so helpful and friendly. A very nice introduction to Morocco. However, half the things in the room were not functioning - the lights in the kitchen, the television, etc. Since we were only staying there one night, we did not have a chance to have these problems addressed. If management were to fix everything, I think this would be a truly fantastic place.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aller et retour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, February 6, 2013
Dear Valued Guest ,
First of all let me thank you for your valuable feedback . On behalf on the team we are sorry for the inconvenience caused by functional equipment . I will remedy to it right now and can assure you that everything will be fixed in less than 3 hours . Unfortunately I didn 't have to meet you to discuss these discrepencies with you . Please do not hesitate to do your next booking directly through me .
Looking forward to welcoming you soon . Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
453 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
Reviewed January 12, 2013 via mobile

Reception staff were ever so helpful and charming! The "suite" was spacious and unfortunately not very clean, lighting was in a state of disrepair ( they tried to fix some of the lamps and only partially succeeded) breakfast was mediocre at best! Good location and if only housekeeping was up to scratch this could be a great hotel.

Stayed December 2012, traveled on business
Helpful?
3 Thank jacquelinem449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JmSuites, General Manager at JM Suites Hotel, responded to this review, August 10, 2013
Dear Madam,
On behalf of the team , I would like to thank you for your valuable insight.
Indeed we have faced some problems for the breakfast in the past months but now all issues are solved . On behalf of the team ,we present you our apologies for the inconvenience it caused you and hope to have the opportunity to welcome you soon .
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JM Suites Hotel

Property: JM Suites Hotel
Address: 161 Angle Rachidi Boulevard & Moulay Hassan First Ave | Area Moulay Youssef, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Casablanca
#38 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — JM Suites Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
Luxury Boutique-hotel, located in the heart of financial district of Casablanca, near the Sacre- Coeur Church and the old Medina, Jm Suites Hotel offers you 22 technological suites with free Wi-Fi connection, Kitchenette in each room and all a modern comfort of a 5 star hotel. Each modern and design Suite is equipped with a complete furnished kitchenette, A/C, LCD screen offering over than 300 free TV channels in 6 different languages, Home-cinema, DVD player and a free Wi-Fi and since 2012 a double glazing system. Most Suites have a balcony or a terrace (over 50m2) overlooking the Art-Deco area and ideal for a romantic dinner. Eco-Responsible Hotel. From services that build our reputation: daily turn down service, pillow menu, and of course a great welcoming and quality of service. ... more   less 
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Also Known As:
Jm Hotel Casablanca

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