It is the first time for me In Marocco and will not be the last.
Staff very friendly and helpful really all of them are amazing people.
Location amazing the Hotel opposite the Tram only 50 m
Price is good and valuable
The Douplex Room is really very amazing for family my kids loved it so much
The Booking responsible is really amazing and helper, and assist us in everything i Morocco, she was really good guidance.
breakfast Food it was also goodMore
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I'm sure all will find this spot a great visit. nice rooms and close enough to all in the city to explore. You are in a walking area to see the lovely city new the ocean and the shopping areas to buy the great gifts for friends who didn't come with you
Dear Guest,
Thank you for your interest in Kenzi Sidi Maarouf Hotel and for your Very nice Feedback.
It is a pleasure to know that you were satisfied with our services. That means a lot for us
Should you visit Casablanca once again, we will be delighted to welcome you back.
Best regards
Chorouk Krouli
Guest Relations
the staff friendly and polite, hotel located centrally and the top desk is just awesome.
Good relaxing atmosphere on top deck over looking a wide area of Casablanca .New ram service and other means of transport easy accessible
I had high hopes for this hotel.
Pros- clean, nice decor. Big room and really nice people working there.
Cons- food was terrible. The first night we got in later so we went to their restaurant Le Market. They had a nice menu but they only let us get the buffet at 290 dirham. I hardly ate anything as things didn’t taste right. Even the olives didn’t taste right. I ate nothing but bread. My boyfriend ate the chicken but it looked sad and 4 days old. Nothing tasted good. There were a lot of people working but you had to flag them down every time. Very expensive for such bad food and service.
-shower was terrible. There is hardly a door and then the water takes a long time to drain so it overpoured all over the slippery floor. So both nights had bad showers.
-they didn’t clean our room even though we put the clean room sign up and told the concierge.
-breakfast was also not great and old.
-not much around the hotel so the location wasn’t great.
Wish we stayed somewhere else. Don’t stay here
Dear Mrs Gemma,
We thank you for interest you get for the Hotel Kenzi Sidi Maarouf
First of all the buffet it’s very varied between Moroccan and different other meals and you have large choice, to eat different things, the entrees, the main dishes and the dessert, also
The buffet get refreshed from time to time all over the eating time,
Anyway, all your notes have been taken in consideration, we hope received you again and we will make your stay much better,
Best regards
Radoune Asfari
General Manager
Can’t fault the room or the staff, or the hotel amenities. It’s very modern, the room was very clean and spacious. However, beware that there are no kettles or irons in the rooms. Apparently it’s the law in Morocco, so no fault of the hotel. The air conditioning in our room didn’t work properly, no cold air, only hot.
If I’m in the area again, wouldn’t mind staying in this hotel again.
This Hotel is ideal for the business traveler as well as the holiday traveler. Its in a nice location in a very pristine area. If your business is around Sidi Maroouf, then I recommend this hotel.
Its got free wifi, though if you are in rm 212, the signal keeps dropping. The rooms are well kept though in my case, the housekeepers kept forgetting to replace the Shower Gel and wash the glasses.
The roof top swimming pool gives a very lovely view of the surroundings. However with temperatures in the 18°C - 22°C it would have been nice to have a warm pool for when the weather is cold. Customer care was really good.
Buffet dinner with very tasty Moroccan dishes.
Dear Guest,
Many Thanks for this wonderful straight to the point feedback. It is always such a pride to read positive and very encouraging reviews from guests who really enjoyed the Kenzi experience.
We are delighted you enjoyed our spacious modern accommodations our dinner with very tasty Moroccan dishes at le Market restaurant. The Rooftop with its infinity-edged pool and its panoramic view of the white city.
As far as your constructive comments are concerned Please be assured that we have well taken note of the same and shared them with our Managers for corrective actions to be taken.
Once again thank you very much for your encouraging review and we hope we will have the change to welcome you back among us.
Yours faithfully
Radouan Asfari
General Manager
