Some excerpts: when we arrive there are no small towels and only one big, which looks like it´s been used as toilet paper for someone doing number two. Then: in the not-so-cosy breakfast room (spelled breackfast) I ask I waiter to please clean the table where we want to sit. He looks at me bewildered, sways a cloth a few times over the crumbles, looks at the splashes of jam on the table and then takes the placemats and put over the sticky stuff. Not being able to cover it all though. Next one: we go to check out the SPA. The women in the reception initially doesn´t see us and continues to pick her nose until she finally notices and pulls her finger out. And: when there is extremely loud music at midnight we call the reception and ask what´s going on, They say it´s outside of the hotel but when we go down to check it´s not, it´s a party by the pool. When we (finally) check out we ask for the receptionist for someone to get our luggage, They say yes. When it does´t arrive we ask if someone was sent and they say yes. The same thing happens again after another seven minutes. When we finally contact the porters directly they´ve had no request to fetch our luggage. I could go on but it´s faster to summarize: to be avoided. Which is a shame because the space is quite elegant. Like someone hired a bunch of excellent french interior designers and then left the management to some people found on the sidewalk. I´m positive they don´t even care about the reviews on Tripadvisor...
Last but not least: most rooms are very noisy thanks to the traffic, and there are no wifi in the rooms and no cables for Mac, only PC.
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- Also Known As:
- Golden Tulip Farah Casablanca Hotel Casablanca
- Casablanca Golden Tulip
- Golden Tulip Casablanca