Casablanca for a night.... waiting for a flight to Paris we stayed here for one one night. I admit I am angry with the front desk still so should not be writing this review so focused on them but dang it, they blew it!!!!
The rpoom is fine, standard overseas Hyatt/Hilton/Sheraton stock. Blah Blah Blah. One thing I have learned form my travel is that the standard business hotel "gets it" when it comes to service items like hotel transfers, flight stuff, quiet time after a day of meetings etc. I am not here for luxury, spa, beach etc. I am here to catch a flight first thing in the morning.
Soon after arrival I asked to arrange transfer to the airport early in the morning. The gentleman at the front desk "poopoo'd" me and said "of course I will have this all arranged etc. After going ot the lobby with my wife asking on our car, the SAME guy got a bad look on his fae. Soon after he ran out front and 10 minutes later told us our car was ready. A OLD beat up (doors held with wire/windows broken/seats with worn areas/rusty paint) Mercedes Limo pulls around. This car stank. Soon after leaving the hotel, we realized why. The exhaust vents into the back seat area. With broken windows we were unable to ventilate. Thank golly it was only a 25 minute trip. The driver seemed very non-plussed about it. Also despite paying the hotel for the ride and confirming "no tip, it is included) the driver seemed ready to throw a fit when we did not hand over some money, Very uncool Hyatt.
- Official Description (provided by the hotel):
- Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more less
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- Also Known As:
- Hyatt Regency Casablanca Hotel Casablanca
- Casablanca Hyatt Regency
- Hyatt Casablanca