The location of this hotel was very good. Which is what we expected, considering it is a Best Western Hotel. However, upon reaching, we were a little disappointed. The fascade and lobby of the hotel were very ordinary, as were the dingy hallways. The elevators were very small and cramped. The rooms were clean, but very old and not up to the current standards. And my very keen OCD eye did see some dust on the tables. The pillows in particular were lumpy and uncomfortable.
However, the staff was very friendly and prompt to service. It would have been more helpful though, if they spoke English. The night receptionist did not speak any English, but the day receptionist was very friendly and helpful. Breakfast was good and wholesome, but again the waiters not speaking any English was a problem for us. Moreover, the hotel was helpful in organising transport facilities as we were a large group of about 16 adults, spread out in about 8 rooms all over the hotel!
In all, it's a decent hotel, but not among the best I've been to.
- Official Description (provided by the hotel):
- The BEST WESTERN Toubkal Hotel is ideally located in the heart of the economical capital, at walking distance from fair ground, port, future Marina, the old and picturesque medina, business centers, nearby the major administration offices, shopping centers and the prestigious Hassan II Mosque.The 67 rooms including 9 suites are fully air-conditioned and sound proof, featuring smoke detector and automatic fire alarm system, mini bar, individual safe box, and courtesy Tray. Also, direct dial telephone, automatic wake up, FM, AM radio, TV Plasma with international channels and free Wi-Fi. Additional toiletries and hair dryer provide in bathrooms; Jacuzzi and hydro massage in suite bathrooms. We have four non-smoking floors availableCome and discover our main restaurant “la Brasserie”, our Bar and our Nightclub with international shows. ... more less
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- Also Known As:
- Best Western Toubkal
- Best Western Casablanca
- Casablanca Best Western