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“Smelly, dark, not-so-clean” 2 of 5 bubbles
Review of Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
Ranked #17 of 75 Hotels in Casablanca
Dubai, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Smelly, dark, not-so-clean”
2 of 5 bubbles Reviewed July 25, 2013

Always dark, often to the point where you cannot see.

Smell either of perfume or crap combined with perfume.

Not the cleanest of hotels, but not THAT dirty.

Tiny tiny beds.

why does this need to take up 200 characters??

  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank no1speciallsls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    38
    49
    23
    12
    8
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

It has its flaws (very little light, badly equipped gym, etc...) but all in all I had a good stay. The suites are pretty large for their price even though the service is not quite as good as larger hotels such as the Sofitel.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eggermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 29, 2013

This hotel is a joke. Nothing to do with Gray Boutique Hotel in beyrut. This is dull, dark and not clean, Breakfast buffet is ridiculous and service is bad. How many times do someone have to ask to get a coffe, which is not good as well. I DO NOT recommand this hotel, furthermore I would say AVOID. The pictures on web site are enbellished, I was sooooooo disappointed.

  • Stayed March 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Marie paule A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Casablanca hotels

Dubai, United Arab Emirates
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 bubbles Reviewed March 12, 2013

This place is a joke, I don't know what they were trying to do here, but is an absolute disaster. The place stink from the reception to the rooms, is totally dusty you can actually feel the dirtiness!!!
The only thing good about this place is the staff, which is helpful, the rest, is an absolute joke!!

Room Tip: Just look for another hotel, Hyatt, Kenzi.....
See more room tips
  • Stayed March 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank CesarAlonso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

My wife and I visited Casablanca for the first time and stayed at this hotel for a week. The hotel is located in an upscale neighbourhood and we were warmly welcomed with a great glass of mint tea. The room was spacious with a separate living room area and bedroom. The living room had a large flat screen tv and access to hundreds of tv channels on satellite. The wi-fi was reliable and came in handy as there were very few US channels available but we are able to stream video from our computer to the tv via HDMI cable. The bedroom was cozy and also had a smaller flat screen tv and also had a safe. The bed was comfortable but was a bit small for 2 people. The only complaint about the hotel was the cost of the mini bar but there is a market just down the street where we were able to purchase bottled water and soft drinks for a fraction of the price.

The breakfast was amazing and included eggs. The fresh orange juice, coffee and pastries were a great way to start the day. Room service was very good as well as the menu provided lots of variety to choose from. The best part about the hotel was the friendly staff - they went out of their way to welcome us and make us feel at home.

There are lots of great restaurants located very close to the hotel within a 5 minute walk and lots of designer shops as well if you like to shop. The hotel was also able to arrange for Petit Taxis for us that would not stop to pick up other passengers. The Maroc Mall and Hussein Mosques are a short drive away and are a must for tourists.

We would not hesitate to stay at the Gray Hotel on our next visit to Casablanca!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ismail L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
123 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
5 of 5 bubbles Reviewed May 22, 2012

Great staff, very friendly! Enormous rooms, clean, very romantic. While waiting at the reception we got freshly squeezed orange juice (very delicious by the way). Great restaurant with excellent food. The Spa is fine, nothing out of this world, but acceptable. The smiles and help of the staff compensate anything that you might not like. Some things should be added to the room - an iron, tea kettle, a hairdryer fan (we got one after we asked almost immediately from the reception), but I presume that they will add all of this in the near future - the hotel looks very new, I even thought that it has just been constructed. Not all staff speak English, but if you know a few French words you can communicate with them just fine.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mekvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gray Boutique Hotel and Spa

Property: Gray Boutique Hotel and Spa
Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #17 of 75 Hotels in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
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