We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fawlty Towers?”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel & Spa Le Doge
Ranked #5 of 75 Hotels in Casablanca
Certificate of Excellence
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Fawlty Towers?”
Reviewed April 27, 2013

I had 3 days in the Hotel. It was ok but a long way short of the Relais and Chateaux standard we saw elsewhere in Morocco. Lots of staff everywhere, but I am unsure what they did. The manager on Day 1 told me there was very little to do in Casablanca - which is not what I expected to hear from the front desk of a city hotel. He said the meagre city plan they handed me was all they had, and really showed all there was to see in town, which was very wrong - but I had to work that out myself, with the help of a plan I was given in another hotel.

Once something was used in your room, that was it. In 3 days, water bottles were not replaced (in a country where they recommend you don't drink from the tap). 2 calls to the front desk and they delivered another 250 ml bottle. Beverages and snacks from the mini bar were not replaced each day - maybe there was a limit on how many peanuts and beer each customer was allowed per stay. There was beer in the mini bar, but there was no bottle opener in the room to open them.

I asked the night manager one day to please find me a local hammam (like a turkish bath house)so I could taste the true Moroccan experience (rather than the clinical spa on offer in the hotel). He knew of none and said he would make enquiries, but in the next 2 days heard nothing more from him. He seemed preoccupied playing card games on the reception computer. My driver to the airport said he knew of 5 hammams in the area of The Doge.

Breakfast was good the first day, exactly the same the second (down to the same plate of cold cuts and cooked sausages), and exactly the same again the third. I guess they expect in a city they profess has nothing to offer tourists, no one will stay more than one day, so no need for any variation.

I sound like a whinger, but The Doge compared very poorly to the 3 fantastic hotels we stayed at in other cities in Morocco, Villa des Orangers (Marrakesh) and Sofitel Palais Jamai (Fes) and Madada Mogador (Essaouira).

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 29, 2013
Thank you for this post, very critical. It's with much attention as I noticed all the negatives détails encontered.
We just spent the day with all the services to review faulty procedures in your stay (to the minibar service at the reception and how give a quick answer to any questions). In the same minibar, we have made a checking that the bottles of Evian were in place.
We regret that you have not tasted our traditional hammam and massage skills of our team, but we are pleased that you enjoyed our restaurant and the amenities arranged everyday in the room (fruits, sweets, etc...).
We are already working to improve all of these points and thank you again for spending time on this post, very useful for my work.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

395 reviews from our community

Traveler rating
    264
    93
    24
    7
    7
See reviews for
33
214
25
57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
holmdel nj
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 26, 2013

small and cozy hotel. all the rooms are different. would ecommend the room with the balcony. we stayed there one night on our arrival and then again on our way home. the 2 nd time we got the room woth the balcony.it was much nicer than the 1st room. excellent french food. the management cannot do enough to make you happy. i would recommend it to people traveling in morocco.

Room Tip: ask for a suite with a balcony
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marielili_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ardsley on Hudson, NY
Level Contributor
279 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 17, 2013

Cozy and quaint art deco hotel - we stayed there a total of three nights (one night in one room then after a few days in Marakesch two more nights on return back to Casablanca). Staff very nice, management very good and so was food- although more French/ than
"native" Moroccan. Very nice breakfast buffet. Small but nice roof top garden too

Only "negative" is the so-called exercise room. It is actually only four cardiovascular devices (i.e. treadmill, stationary bike etc in a semi-open area near hot pool so the temperature is a bit warm to work out in-

Room Tip: Higher floor on street side better views (although all somewhat blocked on narrow street still bette...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlanONYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 22, 2013
We are pleased that your stay went well and that you enjoyed our work. We are always strict on the quality of our service teams.
Regarding the fitness center, it is true that the size of the fitness room did not allow us to put more devices but they are last generation. Our technician work on the air conditionning of the room to lower the temperature.
Again thank you for your comments and hope to welcome you again.
Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 15, 2013

We stayed here for a couple nights before and after a road trip through Morocco, and we thought it was a great place to stay in Casablanca. It was in a nice area and we were able to walk to everything that we wanted to see, such as the Medina and the Grande Mosque. The rooms were large and clean, and I thought the themes were sweet. They had a small snack waiting in the room when we arrived, which was a nice touch.

The rooftop patio is lovely and has a great view. We had lunch up there the first day we arrived and it was delicious.

I would definitely stay here again if I went back to Casablanca.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TAabG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 22, 2013
It is with pleasure that we give your message of congratulations to all our services. We are glad you appreciate our structure. We work hard to maintain a high level of quality.
Sunny days allow us to offer our roof top terrace for all occasions, this little corner of greenery in the Casa overlooking the Art Deco District, is much appreciated.
Again thank you for spending time with this witness and we hope to see you nother time..
Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, U.A.E.
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 13, 2013

Location was central. Hotel was nicely decorated. Food in the restaurant very French, which was nice after all the Moroccan food we had on our 12 day trip. Room was nice, bathroom huge, but not very clean. We only stayed for one night, so we were not bothered to complain so much.
What i did complain about was the "spa" part.
I had reserved online as a perfect finale to our Morocco trip. I chose the Oriental Program which is for 90 min for my husband and I. We were ushered into a steam room where we sat for 10 minutes while the room got warm. A girl came in and rubbed the special Moroccan soap on me, then I sat while rubbed it on my husband. Then she scrubbed it off with a little mitt that we got to keep. The whole thing took 30 minutes. We were then told we can use the steam room for another 10 minutes, but could not use the jacuzzi or the wet area.. which was too cold to use anyway after a steam room. The girl did a marvelous job, but it was not what i would call an "Oriental Program". It was about 15 minutes per person and we got charged 1000 Moroccan dirhams.. which is around $115 dollars.
I told the manager about it, telling her that when i read "Oriental Program for 90 minutes", i am not thinking of a 10 minutes scrub and a 30 minutes experience. I told her I felt cheated and that they should change it on the spa menu so that people know what they are getting. She got a little bothered by me using the word "cheated".
On checking out I found that they had given us a 50% discount, which was good.
Overall a nice place to stay... just beware the spa program.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salampeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 22, 2013
We studied accurately your message, generally satisfactory on your stay in our hotel.
We made a specific point on all Spa's programs, following your claim. The two ladies responsibles for this service were advised to carefully consider the established schedules.
Your comment has allowed us to advance their work and improve their technical knowledge to be with customers.
Thank you for your testimony.
Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 10, 2013

All the staff was so nice and friendly.The location was very quite and the room Mallet Stevens was wonderful. The roof garden was amazing! A special mention to Mouhsine the driver, he is so nice and friendly and he can speak fluently italian and it was such a pleasure to talk with him in our mother tongue during our transfers from/to the airport.

Room Tip: Room Mallet Stevens is great, 4th floor with wide private balcony
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert10Roma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 15, 2013
It is with pleasure that we receive your comment. Thank you for taking your time for this. It is a real encouragement for our team which must continue to provide the best quality of service.
We thank Mohcine, you confirm that is really loved by customers.
We are delighted that you have enjoyed your room "Mallet Stevens", this is one of the most characteristic of the house.
We will be happy to welcome you again, in the Doge of Casablanca.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehoboth Beach
Level Contributor
330 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed April 9, 2013

We stayed only one nite but found everyone to be most helpful. We needed an early breakfast before leaving for airport and they were most accommodating. While we did not eat in restaurant, we had room service -- do not order croquet monsieur -- it has mystery meat. But the potatoes and shrimp cocktail were both excellent. They also brought us dessert treats which were lovely almond macaroon cookies. The décor is just fabulous and the rooms very large.
We cannot comment on the neighborhood since we did not go out from the hotel by foot.
The staff made us feel most welcomed and we would recommend them highly.

Room Tip: The higher rooms will have less street noise.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shirley0415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurentDELORD, Directeur général at Hotel & Spa Le Doge, responded to this review, April 15, 2013
Thank you for this very positive message on your stay in our hotel. You emphasize the quality of our services, it allows us to motivate our employees ever to seek the maximum customer satisfaction.
We are glad you enjoyed our generosity in the work..
It is with pleasure that we welcome you another time in the Doge of Casablanca.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Casablanca hotels
0.7 mi away
Sofitel Casablanca Tour Blanche
2.4 mi away
Four Seasons Hotel Casablanca
0.6 mi away
Movenpick Hotel Casablanca
Movenpick Hotel Casablanca
#8 of 75 in Casablanca
1,180 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Regency Casablanca
Hyatt Regency Casablanca
#3 of 75 in Casablanca
996 reviews
3.2 mi away
Club Val d'Anfa Hotel
Club Val d'Anfa Hotel
#6 of 75 in Casablanca
657 reviews
0.7 mi away
Sheraton Casablanca Hotel & Towers
Show Prices
Show Prices
Show Prices

Been to Hotel & Spa Le Doge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel & Spa Le Doge

Property: Hotel & Spa Le Doge
Address: 9 Rue Du Docteur Veyre, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Casablanca
#2 Romantic Hotel in Casablanca
#4 Spa Hotel in Casablanca
#4 Business Hotel in Casablanca
#5 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel & Spa Le Doge 5*
Number of rooms: 16
Official Description (provided by the hotel):
The Hotel and Spa Le Doge, is a unique establishment in Casablanca. Completely dedicated to the Art Deco period, each of its 16 rooms and suites is different and dedicated to an artist of the Art Deco period. The Doge is located in central Casablanca, in the heart of the Art Deco district, in a quiet street. Each rooms and suites are equipped by air-conditioned, iPod station, free internet access, LCD satellite TV, Nespresso machine. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, TripOnline SA, Agoda, Cancelon, Ctrip TA, Priceline and HRS so you can book your Hotel & Spa Le Doge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel And Spa Le Doge - Relais & Chateaux

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing