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“comfortable for a short stay”

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Hotel Diwan Casablanca
Ranked #58 of 76 Hotels in Casablanca
Adelaide
Level 6 Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“comfortable for a short stay”
Reviewed April 1, 2010

Stayed at this hotel for 2 nights before kicking off a 2 week tour of morocco. It was one of the better hotels i stayed in overall and i think most would be comfortable here.
The rooms are big which was great and have a nice feel. Mine had a small bar fridge which is always a plus! also a big screen tv and i was lucky enough to get CNN and a movie channel. Reception in morocco for TV and mobile phones is quite bad.
The hotel staff were very poilte and service was good here. The breakfast was adequate and there was a man who was able to cook you a fresh omelette. Also available was cold meats/yogurt/sweet pastries.
Location is good. There is a supermarket a 5 minute walk away which has most things you would need. You can but a bottle of wine there if you want as the hotel does not serve alcohol. There are also a few good eating places nearby. Also i found it really quiet at night which was a bonus.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gypsygirl_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
India
Level 6 Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 22, 2010

Average hotel. Big rooms. dark corridors. ok for business traveller - free internet so good. Not for holiday. Gym opens at 9 a.m which is shocking. Spa was good. I asked for my telephone to be changed in my room, 3 times but no avail. Some staff helpful.

Housekeeping need to knock and check before opening a room.

Stayed March 2010, traveled on business
Helpful?
1 Thank mani123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tbilisi, Georgia
Level 6 Contributor
390 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed January 18, 2010

By my opinion the hotel is really well-located, as it's possible to walk to medina and some other destinations of the city. The room are quite big and comfortable with some mixture of morocoon and modern style. The restaurant is recently rennovated and has a good look. The food is a good quality and the choice is good.The food is OK. The view from the windows is beautifull, especially during the evening and night time,The hotel has SPA.
Diwan hotel is good as for tourists,as well, as for business travellers.

  • Stayed April 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flower53_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgefield, CT
Level 6 Contributor
797 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 454 helpful votes
Reviewed February 22, 2009

This hotel was old but had been recently re-done. The lobby and restraunt area were very modern looking. the rooms, while spacious, were very dated. The dinner offerings were excellent and the service great! Breakfast however was bleak....The main issue with the hotel was the lack of any sort of soundproofing. When a room next door used the shower, it sounded like it was in our room. Every noise echoed in the halls and the street noise was very loud. The rooms had special ammenities like shampoo, toothbrush, razor, bathrobes atc but the plumbing was old and towel racks were falling off the walls. I feel that the hotel has a lot of potential but needs some better management. The staff was friendly but disorganized. Our wake up call was 25 minutes later than requested. Right after we arrived the maid came into the room under the pretense of checking towels while spraying a deoderizer....very odd. Thankfully we just spent one sleepless night here before catching our flight home.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank larkenRidgefield_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
everywhere
Level 4 Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 18, 2008

I had chosen this hotel because I thought it would have more Morrocan "flavor" than the big chains. While there were some positives, the negatives won out in the end. The rooms are very large, if a little sparse, and the bathrooms are quite big. My room had a balcony overlooking the street and a bit of the harbor. The location is ok, within walking distance of the medina (such as it is), the Casa port train station and the 5 star hotels. However, the hotel clearly caters to bus tours and, as such, the service is appalling. If you aren't at breakfast the second it starts (where you will have to battle several bus loads of Europeans), there will be nothing left later. As in all of Morocco, smoking is not only permitted but encouraged in all restaurants and public areas and for us non-smokers, the experience was extremely unpleasant. There was supposed to be a fitness center - which is a spa, not a gym (by North American standards). Yes, there are over 370 channels of satelitte TV but 360 of them are Arabic porn, the only english is (ironically) Al- Jarzeria english news channel. The entire hotel is marble, so the sound echos throughout the halls. The second the bus tours wake up and start loading out of their rooms, believe me you will hear every second of it.

There are a number of large foreign chains near by - try one of those instead.

  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Bonedigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Diwan Casablanca

Property: Hotel Diwan Casablanca
Address: 31 Bd Hassan Seghir, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #58 of 76 Hotels in Casablanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Diwan Casablanca 4*
Number of rooms: 104
Official Description (provided by the hotel):
Located in the center of Casablanca, we offer a traditional Moroccan experience with all the comforts of modernity with spacious rooms and a welcoming lobby. The restaurant offers fresh, locally sourced, and seasonal international options along with all the must have traditional favorites should you choose to dine in. Our friendly team is eager to make your stay enjoyable. ... more   less 
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