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“Hakim”

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Flathotel Residence
Ranked #61 of 77 Hotels in Agadir
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hakim”
Reviewed February 28, 2014 via mobile

I have been with the a football team for a week in this hotel.The hotel had very disgraceful,dirty rooms and no hot water,the electric cut off more than a hour for all the hotel,bad breakfast,bad service,very old towels,bad wifi signal,very old T.Vs in the rooms and when we want to talk to the manager she doesn't be kindly with us and she only speaks about the money nothing else and she don't care about the customers I recommend you don't book this dead(awful)the hotel says it is 4 stars but I will not give it more than 2 stars

Stayed February 2014, traveled with friends
Helpful?
1 Thank Hakim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first
Washington DC, District of Columbia
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 24, 2013

We’ve stayed at the Flathotel early June 2013, and it was the worse experience from Check-in to Check-out.
Upon check-in, there was a confusion regarding our reservation, it was cancelled, but we don’t know by whom, we checked in to one of the suites, it was dirty, dusty with Spider webs everywhere. We called housekeeping and it took them a day to come by and clean it.
Next day there was no Hot water, and we got yelled at when we called the Front Desk, we got a simple answer: There is nothing we can do, you have to wait!
Location was OK, we had a pretty nice view from the terrace, other than that, it was not worth the price we paid.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Imane-Bennani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Agadir hotels

Sunderland, United Kingdom
Level 5 Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 23, 2012

Two of us stayed here in October 2011.

Checked in first night and the air conditioning didn't work, it was just tripping out at the fuse box. They sent a porter up to try and fix it but he clearly didn't know what to do. Thankfully we were moved apartments the next day. Not before that, the music from the hotel club was blareing until about 2am, we were well away from it but could still hear (and feel) it; this happened a few other nights after too and we had to sleep on the hard sofas most of the time to try and get a bit further away from the noise.

The apartment was generally clean but very outdated, especially the kitchen. The fridge didn't close properly so we had to prop it shut. We lifted the lid off the Moroccan teapot, only to be greeted with a handful of mold sitting at the bottom - yak! Clearly this apartment hadn't been used in a while and the maid missed this out.

The staff are very friendly, though it helps to know a little French, especially if you need to speak to the maid - who by the way was equally friendly and came to clean and change towels every day. Beware buying drinks from the hotel bar though - on the first night we were parched and they charged us roughly £14 for a red bull and a glass of coke, not realising until we eventually got the hang of the conversion the next day.

The hotel itself is situated more-or-less right on the southern edge of the city, surrounded by building sites and out of the way of everything. However you can hail the little orange/yellow taxis and it only costs about £2 to go anywhere in the city. The nearest little shop is in the hotel next door and is very handy. There is also a hypermarket just a 5 minute taxi ride away.

The swimming pool is quite large with a smaller one for kids. At that time of year, it was in the sun morning to mid-afternoon but soon got shady. Plenty of little birds darting in and out of it and a few cats pass by now and then. Terrace on the north-west side of the apartments gives a fantastic view towards the kasbah and the lit-up Arabic text at night (God, King and Country).

Not much else to say about the hotel. City is quite beautiful in places and they've done a lot of work to make it a tourist destination, the promenade in particular. However, we had mostly cloudy weather and it sometimes got chilly, especially in the evening. We managed a trip to Marrakech one day and I would highly recommend staying there instead of Agadir - it was much warmer, more cultural and we didn't mind not having a beach.

Room Tip: Stay as far away from the hotel club as you can.
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nahtyal-snibor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2012

nothing special, could have been better decent 1 bed apartment we stayed in but couldnt really expect more for the cheap price paid. Cleaned by cleaners everyday, nice pool decent size pool behind. however, poor service in the hotel restaurant area. 10 min walk from the beach but would need a taxi to get to main beach area. taxi's are easy to get and usually charge 1- 2 quid to get anywhere. overall had a fab holiday!

Room Tip: dont let you get a room on the ground floor! lots of insects start coming in!!
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  • Stayed April 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank yazmin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynton, United Kingdom
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 2, 2011

Hotel clean staff nice, our room was large with a view of the pool.
The local taxis were cheap (no need book one at reception) the local taxis are easy to flag down ouside the hotel, and cost about a £1.00 to go anywhere in Agadir.

Only cost £170.00 each for a week including flights, airport parking, transfers and self catering.

Great for the price will be back March 2011

Enjoy!

  • Stayed March 2010, traveled with friends
    • Value
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Helpful?
1 Thank willytheimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2010

Went there for the end of my backpacking trip to chill out the last night. However, the sauna was broken. It was not possible to get some kind of breakfast before 8.30. The remote control is yet to be found somewhere, anywhere and the guy at the reception called a taxi and told me right into my face that it would cost what the locals call the "tourist price" twice the price allowed. the english at the reception was also quite lousy even for me, an non native speaker.

  • Stayed December 2010, traveled solo
    • Value
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Helpful?
Thank Soulseeker80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 7, 2010

Bed was like sleeping on a board so we decided to sleep on sofa which was just as bad, electric shock from two ring hob which was all that was available to boil water for cups of tea which incidentaly took in excess of half an hour to boil two small cups.
Constant noise from three close building sites which start at 7am and finish at 6.30pm, six days a week with the one next door only stopping on sunday afternoon including breaking up concrete with compressor for five out of our seven night stay. there was a small terrace bar next to the pool which was never manned, therefore you could only buy drinks in the evening from the smog filled and noisy bar behind, which was open untill the early hours with no consideration for residents.
Reception staff were friendly but could not understand our requests very well. The sign outside advertised a supermarket, restaurant, spa and massage, which when we asked the staff we were told they were shut. The Cleaner came in every day to do the bare minimum and bring our wet ragged towels in from the airer only to fold them up and put on the shelf in the shower. Apart from that the hotel was situated about half a mile or so from the wonderfull beach, not 200m as stated in the Itinery, We thoroughly enjoyed the long walks, restaurants and friendly locals and would certainly go back but not to this hotel. It is a shame as this hotel with the right management could be wonderfull.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cmjarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flathotel Residence

Property: Flathotel Residence
Address: Baie Des Palmairs | Cité Founty, Agadir 80000, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#28 Spa Hotel in Agadir
#31 On the Beach Hotel in Agadir
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Flathotel Residence 3.5*
Number of rooms: 47
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Also Known As:
Flathotel Residence Hotel Agadir

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