I will write a fair and honest review and give the good points and the bad points.
The hotel is situated about 5 minutes walk from a nice sandy large beach which had a section for the hotel guests. We did not sit there as we prefer to sit by the pool.
There are four pools. The first day we went to the quiet pool and were about to sit down at 7.30 in the morning and most of the beds were being reserved by the pool man. He told us that we had to sit in a particular section which was for english. There were areas he said were for french, germans etc. We thought it was crazy to segregate a pool area and moved to the large pool, which was not too loud and the pool man there was lovely. You could sit where you chose and we sat there most days. The gardens are well maintained.
The rooms are very basic but clean. However on arrival the room had not been made up from the previous occupants and was in a complete mess with their dirty bedding and towels still there, no toilet roll and stuff strewn and left by the prior people. Not a very good first impression. We left our cases in there, cleaned the shelves, wardrobe spaces and unpacked. The maid came later while we were out and cleaned everything satisfactorily. We had a nice large balcony but some rooms have tiny ones which you could not sit on. The british tv channels include Sky news, BBC1, BBC2 and ITV1. On arrival our TV could only get SKY news. We mentioned it at reception and within 10 minutes someone had gone up and retuned it to get them all. The reception on TV is not very good but is watchable.
The theme restaurants were much more relaxing for the evening meal. They are waiter service and include Oriental, Japanese, Steak house and Fish Restaurant and Pizza house and Moroccan. However the main buffet Oasis Restaurant is chaotic. The food is okay but the service is awful. Sometimes it is hard to find a table that had been cleaned after the last people. Sometimes no cups, no glasses no knives and forks. Yet many tables have been reserved by the waiters with glasses and bread ready for those who are paying them well all the time. We normally pay for good service by tipping at the end of the holiday but of course tipped nightly in the themed restaurants.
Entertainment staff work hard and try hard although we didnt go to evening entertainment.
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- Also Known As:
- Caribbean Village Agador Agadir