The level of customer service was the best I have ever experienced even in 5* hotels. The difference with Tikida Dunas is that the management really do think it's important. I lost count of the number of times I saw senior managers walking round the place - all day and evening - all parts of the hotel and the spacious grounds. I have never attended a 'welcome meeting' (I normally avoid them if I can!) where ALL the heads of department appear, speak and stress how much service matters to them all - "if you need anything; if you have any problems; please let us know" - and actually mean it.
I'd stayed next door at Tikida Beach 7 years ago and that was fantastic, so I knew the area and I expected good things from Riu hotels. We were not disappointed. Sure, some things can always be 'better' but this hotel offers great value for money, full range of drinks, food available from 7am to 10pm, plenty of choice etc. etc. We had no interest in evening entertainment so can't comment on that but it's only half an hour's stroll to the town centre along the lovely promenade, so why stay in the hotel every night?
Having read reviews on Tripadvisor prior to the trip I knew to ask for a top floor room in Block 5 - and we got one. You're right by the sea and in the quietest area of the complex. Perfect. The animation team were extremely animated (they do what it says on the tee-shirts) which although we didn't participate much was good to see; unlike the trip to Fuetaventura with my daughter last year when 10 minutes of waterpolo was more or less the best thing on offer for the whole of the week.
The beach is great for walking into town and getting some exercise during the day. Reward yourself with a fresh orange juice from one of the many cafes overlooking the sea. Stroll back and lie down by one of the many pools or in a sunny spot in the lovely gardens. What a way to spend a week.
One tip about dinner in the main restaurant - if you like eating outside and looking at the gardens and the sunset over the sea, go to the side of the restaurant, outside, where there a few tables laid and you have the view and plenty of space around you and far better waiter service for drinks. The restaurant is very busy at peak times butwe found sitting outside quite blissful and laidback
If you want a week in the sun in a great hotel with more food and drink than you can possibly need then I can't recommend Tikida Dunas too highly. We'll be back.
- Official Description (provided by the hotel):
- * Located in Agadir * Separated from beach only by the beach front promenade * Complimentary sun loungers and parasols on the hotel's private beach * Main building and 2-story annexes * 50,000 m2 gardens * 1 km from downtown Agadir * 500 m to a supermarket and shops * 25 km from the airport * Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Clubhotel Riu Tikida Dunas Agadir
- Tikida Dunas Agadir