My husband and I arrived at this hotel, which is part of the Carribean Village Resort, on the 7th Februay for a two week holiday. We changed our destination from Egypt due to the political situation and were not sure what to expect as we had never considered Morocco as a destination but always thought of it as an interesting place. We were met by friendly and helpful staff and quickly registered and taken to our room which was spacious and clean with an excellent shower. After a few days my husband commented on how friendly and helpful the staff were and that it reminded us of "Margarita Island" where we have spent several holidays as the people were just so kind and that we could come back in September. Who could have forseen what happened a week into our holiday. Very unexpectedly and with no history of Renal Problems my husband suffered complete renal failure although we didn't realise that is what happened when he stood up and feld dizzy and a bit flu like. The Hotel contatected Dr. Lazrek who had excellent English and responded extremely quickly and arrived within half an hour of being called and after checking what medication he was on (for high blood pressure) he checked his blood pressure and found it to be extremely low so prescribed three medications for him to take and arranged for the Nurse at the hotel to check his blood pressure regularly. the next day it had gone up slightly and things looked positive but the following day it had dropped dangerously low and he addmitted him to Hospital. Agaidir Hospital de Specialities. where he was admitted to Intensive Care and found to have total renal failure and was treated with several sessions of Dialysis. I have to say thank you to the Dr.and staff both Nursing and Administration, Maleeka and the receptionists who were extremely caring to both myself and my husband. Dr. SAid Lazrek who attended him at the hotel and continued to liase bebween the hospital and myself. A big thank you to Mafoud the Irish Consulate who was available 24/7 and give me so much support in dealing with the Insurance Forms and liasing with the hospital for me, but I have to say that the Hotel every member of its Staff from the Customer Service Manage down to Fatima who kepy our room clean were the most amazing people I have met. The support kindiness and hospitality shown to me was overwhelming. The chef from the Chinese Restaurant and two of his colleagues went to the hospital to visit my huspand to see if they could cook or supply any food that would help him. The staff at the snack bar, pool bar, the staff in the shop, money exchange the shops just help me up. My daughter came for three days and she could not believe how I was being looked after and how they looked after her. Ben (a waiter in the Oasis Restaurant) and his brother took her back to the airport when she had to go home and took her through the booking process and to security. They took me with them and bought me back to the hotel and back to where some friends I had made, got me coffee just to insure I was not on my own after my daughter leaving. I have to thank John, Tom and the Gang from Suffolk who were there for a month and just were so kind and to so many other guests who gave me so much support through some difficult moments, many of whom have kept in touch to see how my husband is doing. We were there for a month and travelled home on a Medical Plane with a Dr. and Nurse and they along with the Pilot and Co-Pilot were just so kind and gave us an incredible journey home to Stansted where we were met by an Ambulance and transported to Colchester Hospit. My husband eventually arrive home to our house last Friday 8th April having been transferred from Colchester to Basildon for Surgery to his Lung. I have to say that had this had to happen whilst on holiday we could not have recieved better treatment, care and affection by so many people and I really do not have the words to express my gratiture. Not forgetting Kay the First Choice rep who helped me when the Med Hotel Rep (who was useless) just picked me up along with the Rep from Thompsons who we had flown with. My daughter and I hope to go back for a short visit as soon as my husband is well enough just to say thank you to a Most Fantastic Group of People that make up the Carribean Village Resort. A Four Star Hotel with a TEN STAR Heart. There may be many of you who read this review who just may remember me and my Husbane, who many of you didn't actually get to meet, and a Thank you to each and every one of you. Moira. (Iforgot to say the food was excellent with a wide variety)
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- Also Known As:
- El Pueblo Tamlelt Agadir
- El Pueblo Tamlelt Hotel Agadir