Just stay here! Top hotel, you really cannot fault it. Stayed here for a week from 26th Sept, impressive from the moment you arrive into the stunning lobby, handed and drink and check-in was a breeze.
The room was spacious and cleaned thoroughly every day, the bed was huge and walls solid. Ok yes we did hear some noise from the chairs above being moved around, but it wasn’t a big issue.
The food was excellent, huge variety every night – all fresh/tasty, and clearly a lot of effort had gone into little things like the deserts. They have 2 restaurants you can book into (do this ASAP upon arriving) – both we beautifully decorated and the service & food was excellent – I just found it a real shame that there were empty tables (despite being fully booked), people must reserve them and not turn up – that is very rude as you’re stopping someone else enjoy it.
Sunbeds – IS an issue, you’ll always get one but if you want a good spot/nicer bed then you need to be ruthless, if you see one that hasn’t been used for 2 hours but has towels on it –move them off, it’s plain bad manners for someone to expect to come down at 4pm (as I witnessed) and expect the towel they put there at 9am to be there. We saw loads of the best spots lay unused all day. TIP for the management, simple buy a load of 90min sand timers, the pool boys should go round and place them on the beds – if you come back you can turn it over, but if they find empty timers they can remove the towels = would be problem solved in my view as this was a major gripe with everyone.
The standard of décor at the hotel is superb, feels very luxurious, and for the money IMO it was a bargain, the staff are all generally very nice and friendly, service is quick, never more than a few mins wait for a drink at the bar, plus the hotel never felt crowded despite being 100% capacity. I’d prob avoid in August/school holidays if you don’t like kids, but that is an obvious one. Overall a top hotel, as said I couldn’t fault it really – I doubt you’d find better in the area. Check out was a doddle, everything was just easy and peaceful.
One last thing that really sums up the hotel, one evening having dinner at the Krystal restaurant the Hotel Manager was walking around saying hello, I said ‘this hotel is fantastic, you’re doing a really good job here’ – to which he said ‘No…not me, them’ and gestured to the staff – that speaks huge volumes, he knows how important his staff are and that they are the face of the hotel and your point of interactive throughout. 5 stars from me.
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