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“RIU 5 Star at its Best”

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Hotel Riu Palace Tikida Agadir
Ranked #3 of 77 Hotels in Agadir
Certificate of Excellence
Bampton, United Kingdom
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“RIU 5 Star at its Best”
Reviewed June 15, 2013

This review is for the RIU PALACE Tikida Agadir and none of the others in Agadir if it appears under any others please advise me. We stayed 29Apr- 6May.
This is RIU 5 star at it's best, we have stayed in 2 other RIUs in Cape Verde but this far surpasses them. Worthy of the highest accolade is the assistant manager Rafael who is everywhere every hour of the day from breakfast until way past the evening meals. Doing menial tasks like helping move sunbeds at the pool to handing out additional serviettes in the lunch restaurant. He keeps the staff on their toes but to their credit the vast majority are very friendly and courteous and I always say you get what you give, a smile always breaks the ice be a miserable so and so and you'll receive the same. There are good and bad staff in my local village pub.
As commented in other reviews the accommodation is fantastic, we actually thought we had been upgraded to a junior suite when we entered our room (4124) but it was exactly as per the brochure. It is well worth paying extra for a pool view as you can also see the sea but the back rooms overlook other buildings.
The main buffet restaurant is very smart, as if it was geared for table service with every possible choice of different cuisine available, there is always an area for Moroccan dishes even on themed nights. There are 2 al carte restaurants Moroccan and Gourmet bookable 24hrs in advance with the head waiter in the buffet restaurant. The Moroccan was very good but we found the other just a little too gourmet for us.
The pool area isn't landscaped it's as seen in the brochure, there are 2 pools one heated and there are 2 bars (1 swim up in the unheated one!), yes there was the occasional strong wind gusts and umbrellas blowing over but you can't blame the hotel for that. Even the staff said it was not the norm.
We had a very late departure and to get a late room checkout the procedure is that you go to reception at 21.30 the night before by which time they have finalised the next days rooms allocations and you can be lucky or unlucky ( we were lucky) and although it cost it was really worth it.
To end - We enjoyed it that much, we have booked to go back at Xmas

Room Tip: Pay for a pool view and go as high as you can, the buildings are 4 floors high and they count the gr...
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  • Stayed May 2013, traveled as a couple
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Helpful?
10 Thank BeardOxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Barnet, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 14, 2013

We just spend a fantastic week in all inclusive Rui Palace . We had the best experience was and very good value. Drinks were actual juices' and not squash. Nothing was trouble, being vegetarians we had lots of choice and yet when we requested a curry the staff would make sure we got what we wanted. The weather was breeze and felt great. Water bottles in your room and all drinks in the mini bar, coffee making etc was all great, we did not need any of this as the pool bar was always happy to serve you and so was a snack bar.
Amazing....

Room Tip: Just go and enjoy...
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  • Stayed May 2013, traveled as a couple
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Helpful?
9 Thank pragna56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 11, 2013 via mobile

I have recently returned from a weeks holiday with my two teenage daughters. All i can say is what a fabulous Hotel, the staff are excellent, meeting your every need, the weather was lovely, always a breeze so excellent tanning weather. I would highly recommend this hotel to anyone except family's with toddlers as not much for them. The food is lovely & the champagne a joy at breakfast, we didn't want to come back to England :(( A very restful & happy holiday spent with my family. We will definitely return, thank you to everyone.

  • Stayed May 2013
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Helpful?
11 Thank JoWylie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 11, 2013

My family and i had a great time here, it was really special. The service is unmatched in morocco, I've never seen better staff in morocco. All the staff members knew our families names and were very very friendly. We felt everything was in our reach for us to enjoy our stay. The hotel is beautiful itself, the buffet offerings are also really great. I would highly recommend this hotel for anyone, great location near the beach, but a great grass dune was built to avoid seeing the traffic on the beach board walk, and access to the private hotel beach is great. The seating in and around he pools are fabulous. Everything was perfect, highly highly recommended I will be back ASAP, hopefully in the next two weeks.

Room Tip: First floor rooms with gardens facing the pool are the best
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  • Stayed June 2013, traveled with family
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Helpful?
10 Thank Yussef L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2013

I went with my mum and stepdad, it was our first time in Agadir and we stayed for 11 days. As soon as we got there the staff were waiting to greet you, the receptionist gave us lots of information about the hotel (very handy). The room was massive it was decorated very nicely with lots of wardrobe space. The thing we found very useful was the late breakfast. The food was delicious they had alot of variety and plenty to choose from, so you couldnt help stuffing your face! Everything was spotless, the maids came regulary,they would come around to fill the fridge with drinks etc. The staff were very polite and couldn't do enough for you. Overall this is a brilliant hotel and i would love to go back again!!!

I would also like to say a big thankyou to the roxy band for making the nights very entertaining!!!!!!!!!

Room Tip: If you go as a family ask for a family suite and a pool view trust me it's worth it!!!
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  • Stayed May 2013, traveled with family
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Helpful?
1 Thank amber d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 11, 2013 via mobile

We are a married couple, it's fair to say of mature age. We are well travelled all over the world and just wanted a nice little break, with a fairly short flight. Morocco and especially Agadir are a special favourite for us having visited a few times. The riu Palace is by far the best hotel for rooms, food and location we have ever experienced. The staff go out of their way to ensure you have a good holiday, a true 5* experience.
As a wheelchair user I can not Thank both the hotel staff and Thomsons for making this whole holiday as smooth and hassle free as possible from the minute I arrived at the airport in the UK to the very minute I was back at my car on our return.
I would recommend this Hotel to anybody who is looking for a good, no fantastic holiday, the rooms massive, with comfy beds, room service if you wish etc the list goes on. A special thanks to Amhed, waiter at the outdoor restaurant, this young man is a credit to the hotel, the manager Rafael is always around asking if everything is good and checking you have no complaints of which we had none.
Those people who do complain about room and food not being realistic and if they can find fault with this hotel you will never have a perfect holiday.
Those that complain about the weather and wind "Hello" you don't actually have a choice to book this, we did 11 nights from 30/5 to 10/6 and had sun and hot weather every single day.
Finally if you are thinking of going, just book it, you will have a great holiday.

Stayed June 2013, traveled as a couple
Helpful?
13 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 10, 2013

We had an 11 night stay here in May/June 2013 and it was simply amazing. We have stayed at Riu hotels in Mexico and Cape Verde and this hotel surpassed them both. This is no doubt helped by the fact that the hotel is so new so the decoration is modern and everything still looks brand new.

We took our 21 month old daughter and even with her travel cot in the room, it was still incredibly spacious and the beds were amazing! The biggest bed i have ever seen with loads of pillows and a very comfy mattress. Our daughter was given lots of attention by all the staff (and local people when we left the hotel, none of which felt intimidating) and as we never got asked to complete a review card in the restaurants i really must thank Jamila and Azzedine (restaurant staff) as they were faultless. Azzedine even went to the trouble of personally getting food for my daughter from the main restaurant whilst we dined at the speciality restaurant - thank you!

The food was incredible! Anyone that moans must have serious food issues! You could have eaten something different every lunch and dinner time if you'd wished though we took advantage of the beautiful fresh fish served. The evening buffet was fantastic, everything was very hot and prepared in front of you and the choice during the time we were there never felt boring or repeated. I was very careful at the start of the holiday with what my daughter ate and drank to avoid her being ill but as no one else was visibly ill or heard of anyone being ill, she was soon eating the fruit as it was served and having ice, none of us were ill.

The Krystal restaurant was exceptional. While we didn't rate the appetisers, the other courses were brilliant and it felt nice to have it served to you. We didn't think much of the Moroccan restaurant and we felt bad sending back lots of uneaten food but it just wasn't to our taste and several other people's that we spoke to.

Outside the hotel Agadir was lovely. I felt very safe walking alone with my daughter and on a visit to the souks a simple 'no' would be enough to people selling but at no point did we feel pressurised or hassled.

We felt most guests at this hotel were older than us which suited us but probably wouldn't suit younger people as there isn't a great deal of night life (we hope it stays that way!) The wifi round the pool was great, we just wish there were designated smoking areas round the pool as we hated having smoke blown in our faces daily but this does happen at every hotel.

We have been lucky enough to stay at the 'Oberoi' and 'One and Only' chain of hotels (truly 5 star hotels) and this hotel is the closest we have come to those hotels but at a fraction of the cost. With so many places we want to visit, we rarely say we will return to a hotel, but the Riu Palace Agadir is an exception. With the short flight from the UK and a fantastic hotel, we will return. A wonderful place.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank zoezew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Tikida Agadir

Property: Hotel Riu Palace Tikida Agadir
Address: Chemin des Dunes, Agadir, Morocco
Phone Number:
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 77 Hotels in Agadir
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Riu Palace Tikida Agadir 5*
Number of rooms: 444
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