This review is for the RIU PALACE Tikida Agadir and none of the others in Agadir if it appears under any others please advise me. We stayed 29Apr- 6May.
This is RIU 5 star at it's best, we have stayed in 2 other RIUs in Cape Verde but this far surpasses them. Worthy of the highest accolade is the assistant manager Rafael who is everywhere every hour of the day from breakfast until way past the evening meals. Doing menial tasks like helping move sunbeds at the pool to handing out additional serviettes in the lunch restaurant. He keeps the staff on their toes but to their credit the vast majority are very friendly and courteous and I always say you get what you give, a smile always breaks the ice be a miserable so and so and you'll receive the same. There are good and bad staff in my local village pub.
As commented in other reviews the accommodation is fantastic, we actually thought we had been upgraded to a junior suite when we entered our room (4124) but it was exactly as per the brochure. It is well worth paying extra for a pool view as you can also see the sea but the back rooms overlook other buildings.
The main buffet restaurant is very smart, as if it was geared for table service with every possible choice of different cuisine available, there is always an area for Moroccan dishes even on themed nights. There are 2 al carte restaurants Moroccan and Gourmet bookable 24hrs in advance with the head waiter in the buffet restaurant. The Moroccan was very good but we found the other just a little too gourmet for us.
The pool area isn't landscaped it's as seen in the brochure, there are 2 pools one heated and there are 2 bars (1 swim up in the unheated one!), yes there was the occasional strong wind gusts and umbrellas blowing over but you can't blame the hotel for that. Even the staff said it was not the norm.
We had a very late departure and to get a late room checkout the procedure is that you go to reception at 21.30 the night before by which time they have finalised the next days rooms allocations and you can be lucky or unlucky ( we were lucky) and although it cost it was really worth it.
To end - We enjoyed it that much, we have booked to go back at Xmas
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