Where to start?
Check in - speedy, friendly yet professional.
If you use the coach transfer, have a plan, you'll probably find the whole coach is going to this hotel. One get the luggage, the other head straight for the desk!
Awesome reception area - level 3. (Pool is level 1) we were level 2, room 2024 - pool view as requested with 'sunny balcony' - the right hand side of the hotel as it faces the beach.
Delightful room. Just as the photographs in the brochure/website show.
A couple of points I've not seen mentioned -
You do not need to take a hair dryer. The one supplied was powerful enough for my shoulder length, fairly thick hair.
There is an adjustable, magnified make up mirror in the bathroom.
This is the cleanest hotel we have ever stayed in. When I say clean, I mean constantly clean. how many cleaners must they employ?
This is the friendliest hotel we have ever stayed in.
This is the most accommodating hotel we have ever stayed in.
The management at this hotel are visible & approachable.
The waiting staff, the bar staff, the pool attendants, the housekeeping staff - all committed to doing their very best to maintain the impeccable standards.
As previous reviewers have said, we struggled to spend any money. Whilst we did give tips, we didn't feel at any time that it was expected.
24 hour all inclusive, but we didn't try the room service.
Mini Fridge fully stocked with beers, water & soft drinks. Tea, coffee & milk also in room. Was advised by bar staff to let them know if we needed anything specific to refill room fridge. We didn't.
On day 2 we returned to our room to find a gift wrapped punnnet of fruit & plate of various biscuits. Very nice touch.
Don't use your luggage allowance for beach/pool towels. Towels supplied can be changed daily or as needed.
Need I mention food? Always very good variety & quality.
Restaurant service outstanding.
The Managers took lunch alongside the guests a couple times.
Slight niggles: Generally a problem with the sliding wardrobe doors. If you encounter this ask for doors to be removed! Seems it is an ongoing "quality" issue that they are in the process of resolving.
SMOKING: Irrespective of local customs, I do feel that it's a shame smoking is allowed at the bar & in bar area. Quite unpleasant at times to walk up to the bar through the smog. My husband is a smoker & totally agrees with my comment. He would only ever smoke outside.
Don't change your currency in the UK - rate at reception better than here. ATM machine available also.
Finally, you will always get the saddo's reserving sunbeds at stupid 0'clock in the morning. We never did this & never had a problem in getting a sunbed. However, if you want a certain spot, then set your alarm & do as they do !!!!
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