I am in the hotel lobby now using the wifi that is available virtually throughout the hotel, in the rooms and even on the beach.
We like this hotel and cannot find much wrong with it. We arrived on 12th July staying for one week. The sunbeds by the pool - there are plenty available at 9:30am. Ok the wooden sun loungers with mattresses have usually all been taken by then but there are plenty of plastic ones available - the ones I would normally expect to see at the side of a hotel pool. So we have had no problems with getting sun loungers each day. We haven't had to get up early especially to get one. The sun umbrellas seems to be plenty enough. I think they have bought more and we've not see any problems with people wanting a brolly.
The lunchtime food is served in a buffet style restaurant by the pool. We have always found an empty table set ready. Sometimes there has been a queue of say 5 people to get food from the serveries but it moves fairly quickly. Getting drinks has been no problem either. Every day I see the hotel catering manager stood by the serveries so he sees what is going on first hand. He is also there to greet you at evening meal times. Again we have had no problems getting a table at evening meal times. Dinner is 6:30 til 10 and we've been going in around 8pm. Some days at 9:30pm there has been a queue to get in the dining room, but that is almost at closing time so why people leave it so late I don't know.
We booked a standard room and found that the room is the biggest we have come across (that is not a suite). As well as the beds there is a lounge area, a dressing area, double sinks in the bathroom and the toilet and bidet have a separate door from within the bathroom. We have found plenty of hanging space and hangers. There were only 3 drawers though but enough shelf space to use instead of drawers. Minibar in the room were stocked every day.
Plenty of kids in the hotel but we found all were very well behaved. I enjoyed the various Riufit classes from step to stretching to Abs and dance. All taking place in a separate Riufit room. There was a hotel gym that was very well stocked and the best hotel gym I have seen.
Food is very good, lots of choice provide you don't eat everything from every servery every day. (but who could.) It's there for you to choose and plenty of variety if you eat reasonable quantities and are selective.
Drinks fully available, lots of branded stuff not their own local brew. Staff very pleasant and polite. Clearing away plates glasses as I would expect. Hotel is very clean. There are lots of new planting of palm trees and bushes and some of the palm trees are still wrapped up whilst they take. So should look even better once they are in full leaf. Hotel pool layout is at a good angle so that does not get the shade. So wherever you sit you can get the sun. The beach did have a lot of Moroccan visitors but the hotel has an area cordoned off with lots of sunbeds and umbrellas for guests to use. We always found spare sunbeds on the beach.
Overall a very good clean hotel with good service and friendly respectable staff. Don't understand why it has been given unfavourable write ups by others.
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