This Hotel will be worth a five star award once it is finished, disappointed that work was being carried out on a daily basis, and only one side of hotel in use(other side still to be finished). the Manager: Rafael was always on hand to action any problems and dealt with them. A credit to the hotel for putting him in charge. Also the Thomson rep was good and always around. The rooms were good, spacious and clean. Did request mini bar and coffee/milk to be to be put in room every day, unfortunately this is only done every other day. The manager was looking into this. Also they are still waiting to get all the bars up and running, only one in the pool area at present and swim up bar not ready yet. Italian restaurant not open on a evening. I know this sounds a bad report, but only saying that when finished, this will truly be a 5* Hotel. Will be worth another visit later this year or next spring.
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