My husband and I stayed here for a week in June. The staff were fantastic and when we had a problem with our room they did everything they could to put it right. Sarah who is in charge of customer service was so understanding and upgraded us for the last half of the trip which we were really happy about!
Service by the pool was excellent and what you would expect from 5*. The Spa is top class and I was really pleased with my massage, scrub and mani/pedi.
The property is nearly new and the staff kept it immaculate. It was soooo clean.
Breakfast is really good but I wouldn't recommend the evening buffet. The Garden restaurant was fantastic and the chef was so good. I would definitely recommend a few nights eating in there. Room service was great also.
The entertainment was great in the bar from, two amazing artists from New York, Kevin and Barbara.
All the staff made our stay really special including Youness (who nominated himself as our butler!), Fatima from the bar (who also makes very yummy cocktails), Brahim, Sarah (as mentioned above), Boujema (sorry the spelling is wrong!!) Mohamed and everyone else.
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