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“Very good food”

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Sofitel Agadir Thalassa Sea & Spa
Ranked #7 of 77 Hotels in Agadir
Certificate of Excellence
New York City, New York
Level 5 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very good food”
Reviewed September 27, 2012

Stayed here for three nights in late Sept 2012 . The hotel is new . It's next to the "old" Sofitel. The staff was fine . They were very helpful. The room was fine . The pool is heated ( great!). The beach is also fine , although it was a little rough when we were there ( I think it might be a little hard to swim, but it can be done) They have good evening entertainment . The have a pair of singers every evening for entertanment ( a landy from Phily and a gentleman from Montreal). They are both very good. I do feel that the strongest point was the food . It was excellent . There is a lrge choice of fod or breakfast, lunch & dinner This is a very solid hotel all around . Location wise, this is your best bet in Agadir .

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mishuko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, September 28, 2012
Dear Madame, Sir,

Thank you again for sharing your experienceat the Sofitel Agadir Thalassa Sea & Spa on Tripadvisor.

We are very pleased to read that you enjoyed the service provided by our team as well as the quality of our food & beverage outlets and the atmosphere at the hotel.

I will share your positive comments with the entire team and we all look forward to welcoming you back in the near future.

Best regards,

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
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English first
London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2012

Sofitel Talassa is a new and impressive hotel at the end of the strip in agadir. The rooms are impressive and the staff is wonderfull. The food is ok, but i would say the lunch menu on the pool is not up to the standard of the rest of the hotel;. Further excellent place to relax.

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kevinddd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, September 24, 2012
Dear Sir,

Thank you for taking the time to write a review about your experience at the Sofitel Agadir Thalassa Sea & Spa.

We are pleased to read that you enjoyed the facilities of the hotel and the quality of the service provided by our teams.
Your constructive feedback with regards to the lunch menu is very much appreciated as we always strive to provide an excellent experience to our guests.

Once again, thank you for recommending our hotel.

Sincerely,

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 12, 2012

Excellant hotel that is made all the better for the excellant staff. Service can be very slow across the board but you cannot fault the enthusiasm of the staff and as the whole concept is about relaxation it actually works very well. The hotel facilities are second to none the pool area is pretty unbelievable. It is quiet far from Agadair 'tourist area' but that is not actually too bad a thing.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JaiJai30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, September 14, 2012
Dear Sir,

We very much appreciate your review regarding your recent stay at the Sofitel Agadir Thalassa Sea & Spa.
It is always a pleasure to receive positive feedback.

We are very pleased to read that you enjoyed the service provided by our team as well as the facilities of our resort, and we hope to have you back with us in the near future.

Once again, thank you for taking the time to share your experience on Tripadvisor.

Kind regards,

Edoardo Giuntoli
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holbaek
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 4, 2012 via mobile

A fantastic hotel in a fantastic setting, with a wonderfull staff all the way from cleaning staff to the boss, securing a great experience. On top of great service and wonderfull rooms the culinary experience in both restaurants were great.

Stayed August 2012, traveled on business
Helpful?
2 Thank Jetmic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, September 5, 2012
Dear Guest,

Thank you for taking the time to write a review on Tripadvisor about your recent experience at the Sofitel Agadir Thalassa Sea & Spa.

I was very pleased to read from your feedback that you enjoyed your stay with us and your were satisfied with the service provided by our Ambassadors.

On behalf of the entire team, I look forward to welcoming you back in the near future.

Kindest regards,

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Hampshire
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 27, 2012

My wife and I have had the pleasure of staying 10 days at the Sofitel Thallasso Spa in Agadir. We already had high hopes from reading earlier reports on Trip Advisor and we were not disappointed.

The hotel was opened earlier in 2012 and the buildings and fittings remain in a pristine condition. The hotel and grounds were superb but what really made this holiday special was the staff. From the reception staff onward, everyone was there to help you and couldn’t do enough for you. If for some reason they were unable to assist directly, they immediately went to get another member who could. They all were genuinely proud of their hotel and were truly ambassadors for it. The pool butlers worked non-stop throughout the heat of the day to assist everyone at the pool side. In particular, young Abdulhadir was always available to assist and with his perfect self-taught English. Management staff was always in evidence, not just observing but assisting and guiding where things needed to be done. They all checked with guests to ensure that there stay was perfect.

We used the buffet of most evenings as the variety and quality of the food was so good, we felt it unnecessary to go elsewhere. A special mention must be made of the patisserie which would have graced any London or Parisian shop! Light snacks and fresh fruit plates were available at the poolside. L’Atlantique restaurant served predominately fish dishes at lunchtime and we enjoyed the fish of the day platter on the occasion we tried it. Adjacent to the buffet is the a la carte restaurant, which always seemed under-filled. We ate there as a special celebration evening and were not disappointed. The Moroccan slow cooked lamb was amazing as were the pineapple in ravioli parcels, light and delicate. The cost was slightly more than the buffet but no unreasonable.

We used the Thallsasso Spa for a Hamman massage with black mud –quite an experience and we came away very refreshed. However, this should not be undertaken if you have any evidence of sunburn!

Suffice it say, we are looking forward to returning to this hotel next year, and this time we will bring friends with us! Thank you to all the staff of the hotel who made our holiday so good.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Philipw44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Directeur général at Sofitel Agadir Thalassa Sea & Spa, responded to this review, August 29, 2012
Dear Sir,

Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa.

I was very pleased to read from your detailed review that you truly enjoyed your stay with us and that you already became an "Ambassador" of our hotel.

On behalf of the entire team, I look forward to welcoming you back in 2013.

Kindest regards,

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 20, 2012

The Sofitel Sea&Spa just opened this year in march. We spent one week there with my wife to have some relaxing time: Spa and thalassotherapy for her, swimming pool for myself (no kid). We also had planed to work a little bit. Note that we barely got out of the hotel, our intentions were not to discover Agadir... expect for the beach but only to rest a little in a friendly environment. From this point of view, it was perfect (if you want to discover "true" Morocco, or to go clubing, or to have your days organized by a friendly team of entertainers... move on).

The staff, the food, the design of the rooms were all up to our expectations... it was really near perfection. On the downside, standard rooms could have been a little larger, the configuration of the rooms are some kind of weird (because of the "open" bathroom), the lights are not so easy to manage. What bothered us the most was the absence of desk (even small). The LAN connection was at the head of the bed... I imagine that the concept is to browser with your laptop on your knees. We asked if it could be possible to put a desk in your room. It wasn't... but, the hotel being not full, they upgrade us for a suite !!! Much larger (with a small table on which it was possible to work)... It gave us the opportunity to compare suite versus standard room. What have the Suites (and not the rooms): much larger, little table to work on, bathtub, double bowls (versus single), nespresso coffee machine, Bose sound system, DVD/CD player, large AND medium flat TV screens (versus one medium on… well we don't watch tv anyway).

Concerning the food: There is 3 restaurants, one for the breakfast (really perfect) and buffet diner (very good); one for the lunch (near the pool; quite good, but mostly for fish... I tried the burger, could have been better... fresh fries not bad though); and finally one gastronomic for diner (never tried, it was almost always empty).

Concerning the pool: I really liked it, it is quite large (I think that it is something like 40 meters long). Not too much kids. So it was really possible to swim (something like 2km without being stopped or bothered every day). It was a little bit salted with a very low concentration of chlorine. Very clean.

Concerning the spa and hammam, some massages were good other less good but still ok (according to my wife). Manicure was approximative.

In conclusion, I greatly recommend this hotel if you want to relax and to be cocooned. We will probably go back there in the future. I hope it will age well.

PS: This new Sofitel adjoins another Sofitel much more family friendly (with animations every day and so on).
PSS: We are french, so sorry for the english mistakes (but it should still be better than an automatic translation). All members of staff speak correct french. They are probably less fluent in english.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 115parisien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, August 23, 2012
Dear Madame, Sir,

We very much appreciate your detailes review of your recent stay at the new Sofitel Agadir Thalassa Sea & Spa.

We are pleased to read that you enjoyed the service provided by our team as well as the facilities of our resort, and will share your comments with our Ambassadors.

On behalf of the entire team, I look forward to welcoming you back to our resort.

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 11, 2012

The newest Sofitel in Agadir is one of the best hotels I've ever stayed at. The black and white decoration is sober and elegant.
Service is very friendly and efficient.
You will love the swimming pool and the ocean is 10 meters away!
I'll definitely recommend this hotel in Agadir.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sheres44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, August 13, 2012
Dear Guest,

Thank you for taking the time to tell us about your experience at the new Sofitel Agadir Thalassa sea & spa.

On behalf of the team, I would like to thank you for your kind comments. We are pleased to read that you enjoyed both the facilities and the service provided by our Ambassadors.

We look forward to welcoming you back to Agadir in the not too distant future.

Sincerely,

Edoardo Giuntoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Agadir Thalassa Sea & Spa

Property: Sofitel Agadir Thalassa Sea & Spa
Address: Baie des Palmiers, Agadir 80010, Morocco
Phone Number:
Location: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 77 Hotels in Agadir
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Agadir Thalassa Sea & Spa 5*
Number of rooms: 173
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