I stayed in a "16" person room over the weekend for a wedding. There were only 10 of us that stayed there and it was extremely cramped. We did not have hot water the whole time we stayed there. When I went to check out and told them of this problem, the owner told me that "I didn't know how to work the shower." I asked him and another owner to come to the room so I could show them what we had wrong. They said no and sent the maintenance guy and he was in the mechanical room for 7-10 minutes. When he came to our room both showers worked perfectly???!!!!! So I went back to the office and they said nothing was wrong and it was our fault we did not know how to work a shower. I have never been so disrespected in my life and want everyone to know what a dishonest bunch of people are running the place. Stay someplace else and use the hundreds of extra dollars you saved on some of the fun stuff to do in Okoboji!!!!! Worst service ever!!!!!!
- Official Description (provided by the hotel):
- Family owned and operated summer resort on West Lake Okoboji, in Arnolds Park, Okoboji's entertainment center. Our 96 units are lakeside or nearby with lake access and are fully furnished apartments, studios and cottages for one to 18 people. All amenities are free including boat rides, indoor and outdoor pools, large sunning docks and in-season recreation program. ... more less
- Also Known As:
- Fillenwarth Beach Hotel Arnolds Park