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“It's okay.”

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Gateway Hotel & Conference Center
Ranked #13 of 20 Hotels in Ames
midwest
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“It's okay.”
Reviewed June 23, 2014

In the world of Drury and Hampton Inns, this place is just so-so. You'll get cable and internet, but certainly no fridge in the room, no newspaper/breakfast/etc. Even the coffeemaker in our room had hair in it...ewww. The landscaping is nice, and the pool was warm, but the hotel overall is very dated on the inside. Our room was musty and the carpet felt damp even with the AC running. The curtains were heavily water-stained, beds and pillows were so-so. The receptionist who checked us in was fantastic, but the staff smoking near the parking lot was a big negative. The walls are thin enough that you can easily hear people in the room next to you talking, and can hear everyone in the hallways. Hate to say it, but I would definitely not stay at the Gateway again.

Room Tip: Avoid the elevator or anywhere people congregate, as the walls/doors are very much not sound-proof.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelerdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
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English first
Ames, Iowa
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 19, 2014

I was walking through the lobby at gateway and there where three people at the front desk, two of the employees started yelling at the other one. I could not believe it. I will never stay here again if that how there employees treat each other. I was to frighten to go up and check out, so I just left my key in my room

weiss

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wentworth, South Dakota
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 15, 2014

Very nice building on the exterior, and the landscaping would make you think it was a great hotel. the staff is wonderful, don't know that you could find more accommodating people. The hotel is getting dated though, as in our room the wallpaper is peeling, the furniture is dated, and the place just looks tired. Room ceilings looked like they needed painting, Kind of surprised when we were staying in the executive section of the hotel, that there wasn't a mini frig or a microwave. The window closer on the crank out window was in my hand, and the window would not close completely when I got ready for bed. It took me a bit, but finally got the window closed, as the Hwy 20 four lane divided highway is just off the property, so with the window open you hear the trucks and other traffic. Would we stay again, Don't think so.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemount, Minnesota
Level 6 Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed June 12, 2014

We booked this hotel last minute via priceline for $50. The staff was very pleasant at check-in and, however, our impression of the hotel was that it was kinda tired and run down. There was dim lighting, dated furniture and the layout of the parking lot, to the lobby/check-in desk to the elevator bank to the rooms was very confusing and not easily navigated. Around 1AM, the hotel had a small fire which meant building had to be evacuated. After waiting for 15 minutes, we snuck back into the hotel, got our belongings and hit the road. The fire crews seemed to be hunkering in for a long night and we did not want to wait it out. On our drive home, we contacted priceline and they fully refunded the price of the hotel after corroborating the story with the hotel. For $50, this place was worth the price. However, at their regular retail price of $90-$150, this hotel is WAY over priced.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jake B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level 5 Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 10, 2014

We stayed at the Gateway for Odyssey of the Mind World Finals and had an excellent stay. The room was clean and comfortable, and the the staff was accommodating and friendly. As part of our package we were given a breakfast and dinner buffet in one of their banquet rooms. For a buffet the food was quite good, and our last dinner there was excellent. The staff made sure that each of the buffet stations was reasonably full. The staff also worked hard at busing the tables and keeping the dining room clean. I look forward to going back there in the future.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Felegund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waverly, Iowa
Level 6 Contributor
98 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 23, 2014

I am often traveling the Midwest, and one of my favorite spots on the I-35 corridor through the state of Iowa is not actually in Des Moines, but just a bit north, in Ames, Iowa, The Gateway. Just off Hwy. 30 as you exit the interstate, and directly south of one of the Big 12 Conference universities, Iowa State, this hotel features one of the more-unique designs, with very comfortable rooms, excellent meeting/banquet facilities, and a great staff. Two primary attractions for me are the Business/Exec-side to the hotel, a block of suites with a few more amenities for the business traveler. I also love what is now called The IowaStater Restaurant and bar, which now features micro-brews from Iowa. Of course, The Big 12's Iowa State University is right up the road too...

Room Tip: If on business, this property features its own, quieter Biz/Exec block of rooms with great parking a...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Level 6 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 11, 2014

I've stayed here several times, each with excellent bedding (both mattress and sheets) and an above average degree of cleanliness. Parking is quite ample. I have neither eaten in the restaurant nor used the pool. Only 2 things would make this hotel top-notch. It was 18 degrees F outside when I checked in the hotel and found my room set to a sweltering 77, which is way too warm for me to sleep. I opened the window but 2 hours later, it was still 70, so I had to turn on the AC, which is ridiculous. When I mentioned this to a front desk clerk, he said that the previous clients may have turned the temperature higher. Note to management -- why not have housekeeping check thermostat before they leave after cleaning the room? Because of varying preferences by guests (not to mention additional heating costs for unoccupied rooms), the temperature should be moderate.

The second issue is that there are no clean drinking glasses. There are disposable cups and actual glass cups, but they're unsealed and sitting in the bathroom, literally a few inches from the toilet -- unacceptable. It's much more sanitary to have a cheap, but sealed, drinking vessel as opposed to one that is exposed to inherent bathroom germs.

However, with the exception of the room temperature and no sanitary drinking glasses, the hotel really is overall clean and neat with an attentive staff. I will, no doubt, frequent it again during my travels.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank modgirl_jazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gateway Hotel & Conference Center

Property: Gateway Hotel & Conference Center
Address: 2100 Green Hills Dr, US HWY 30 & University Drive, Ames, IA 50014
Location: United States > Iowa > Ames
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 20 Hotels in Ames
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Gateway Hotel & Conference Center 3*
Number of rooms: 187
Official Description (provided by the hotel):
The Gateway Hotel & Conference Center At Iowa State University is the largest full-service hotel & conference center in Ames, Iowa. Located at the entrance to Iowa State University on Highway 30 and University Blvd. It is the closet hotel to the Iowa State Center, ISU Research Park, Reiman Gardens, and Ames Airport. Developed by the leadership of Iowa State University on 14 acres of beautiful lawns, trees, and cattails, next to the Gateway Green Hills Park with 1.5 miles of walking trails. ... more   less 
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Also Known As:
Gateway Hotel Ames
Hotel Gateway Center
Gateway Hotel & Conference Center Ames, Iowa

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