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“WORST MOTEL STAY EVER” 1 of 5 bubbles
Review of Baymont Inn & Suites Ames

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Baymont Inn & Suites Ames
Ranked #16 of 20 Hotels in Ames
Urbandale, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“WORST MOTEL STAY EVER”
1 of 5 bubbles Reviewed March 4, 2013

Arrived late afternoon to see alcohol containers all over the lobby. A traveling hockey team was also staying at the hotel. Throughout the evening and into the night, a large group of teenage boys were running up and down the halls, slamming doors, knocking loudly, screaming profanities, fighting in the hallways. Meanwhile, their parents were in the lobby drinking hard booze and beer, getting drunk, overcrowding the entryway and overtaking the lobby, making it uncomfortable and nearly impossible to pass in/out to our car. (Parents were also hooting and hollering in the halls later.) Our children were terrified to leave our rooms, go to the pool, access the vending machine, etc. Multiple guests complained to the hotel - even provided cell phone video footage of the ensuing chaos - and NOTHING was done by the hotel to rectify the situation. The price we paid - $100/room - was OUTRAGEOUS for the feeling of being held hostage in a threatening environment. The lack of customer service and professionalism was astounding - it was like the motel grabbed our $200 bucks, threw us a key, and said, "Welcome to the free-for-all." Worst overnight motel stay we've EVER had and the the motel simply did not care. Guess the rowdy guests were spending more money and, therefore, more important.

Room Tip: If you want to be rowdy, get drunk in the lobby, run the halls all night - without getting in troubl...
See more room tips
  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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    40
    46
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    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Omaha, Nebraska
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed October 25, 2012

We are business travelers and stay in hotels over 100 nights a year. I can judge a property fairly well by how clean the public/common areas are. The stair wells were dirty with lots of dried mud probably from construction workers who stay there. Not much effort was made to keep the tile clean because the texture of the tile was filled with months of dirt. The room was OK. I always bring my own sheet to cover the hotel blanket. After a nice breakfast (standard for all Comfort Inns), I saw a big fat mouse or rat run across the floor of the hotel supply room next to the dining area. That was a first for me! Apparently, it was a common experience due to the response from the desk clerk.

Room Tip: Rooms on the north side are quieter.
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  • Stayed October 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ames hotels

Farmer City, Illinois
Level Contributor
36 reviews
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common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 8, 2012

This hotel is a little older but seems to have been maintained well. I would guess that it was one of the earlier hotels in this area that now has many hotels close together. The Hotel was clean and well maintained and the staff was helpful and friendly. The breakfast was good. The one odd thing is that the elevator is not where you would think it should be. It is down the hall quite a ways.

  • Stayed September 2012, traveled on business
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Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papillion, Nebraska
Level Contributor
165 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed July 13, 2012 via mobile

Nothing spectacular except for the breakfast! Room had a heating/air conditioning unit that worked well but was a bit noisy if you are a light sleeper. Kids enjoyed the pool and hot tub. Clean and the staff was very friendly!

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
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Helpful?
Thank Papiomary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 9, 2012

Very nice hotel, all of the people were very friendly, room was very clean and the breakfast had several options to choose from. Would stay there again if passing through.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DJsKreative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed February 26, 2012

The Comfort Inn is very clean and the front desk staff was professional and efficient. Included at breakfast were sausage and disc eggs, hard boiled eggs, yogurt, bread, English muffins, pastries, fruit, cereal, and a waffle maker. The internet was working well. The only drawback was a bit of noise. We could hear walking in the room above us and the heating fan turned on loudly about every quarter hour.

Room Tip: Try a room on the upper floor to reduce noise.
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  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jaym_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Colorado
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed August 18, 2011

We stayed a night primarily because the hotel has semi-truck parking. The property is older, but well-maintained and clean. Wifi worked great, and there were a good number of choices for the complimentary breakfast. On the downside, there is no elevator to the second floor, and no guest laundry.

  • Stayed August 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dannyandcindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Ames

Property: Baymont Inn & Suites Ames
Address: 1605 S Dayton Pl, Ames, IA 50010-6463 (Formerly Comfort Inn Ames)
Phone Number:
Location: United States > Iowa > Ames
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Ames
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Ames 2*
Number of rooms: 52
Official Description (provided by the hotel):
Our Baymont Inn & Suites Ames hotel is a great choice when you want to visit Iowa State University (ISU). With our proximity to the company offices of 3M, Barilla America Inc. And Sauer-Danfoss, we are also positioned well for Ames area business travel. Our pet-friendly hotel in Ames, Iowa features a heated indoor pool, and free on-site parking for cars and large vehicles. Enjoy a delicious free breakfast at our Baymont Breakfast Corner, featuring hot items. Our spacious guest rooms and suites offer free Wi-Fi, as well as desk, iron, ironing board, hair dryer, coffeemaker, and flat screen HDTV. ... more   less 
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Also Known As:
Comfort Inn Ames
Ames Comfort Inn
Baymont Inn & Suites Ames Iowa

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