I normally don't give out bad reviews on hotels, but I am sorry to say that the impression that one gets at the front desk makes or breaks the hotel. When asked what time the restaurant closed adjoining the hotel the girl at the front desk said 10:00 P.M. Since we arrived about 8:30, we had plenty of time to get our luggage, take a shower after a more than 350 miles driving day before heading to the restaurant. At about 9:10 we headed in that direction, only to be told at the restaurant's bar that the restaurant closed at 9:00! We again went back to the front desk to inform the girl there about the closing and she had all she could do to glance up at us and say (again) that it was open until 10:00. She was being rude and seemed as though she didn't want to be there, much less treat the customer with any respect. A fast food restaurant doesnt cut it after a long day! Don't stay here...go across the street! Never again will I stay at THIS hotel.
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- Also Known As:
- Quality Inn Ames
- Ames Quality Inn
- Quality Inn & Suites Starlite Village Conference Center Ames, Iowa