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“An enjoyable stay!” 4 of 5 stars
Review of AmericInn Ames

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AmericInn Ames
Ranked #8 of 20 Hotels in Ames
Certificate of Excellence
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“An enjoyable stay!”
4 of 5 stars Reviewed May 3, 2013

I was very pleased with my stay at the AmericInn of Ames. The staff was so friendly and helpful. They gave me great directions and small talk during check in. Rooms could be updated, beds weren't the most comfortable, but hey, it worked. Overall great product! I'd defintely return. Thanks for the great experience, Ames AmericInn team :)

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sjm3748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
We are pleased that you enjoyed your stay with us! We want to let you know that this hotel has been undergoing many changes and upgrades, including new beds. We hope you make it back to see us in Ames soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    131
    65
    32
    19
    10
See reviews for
128
31
9
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Level Contributor
11 reviews
5 of 5 stars Reviewed May 3, 2013

I travel for a living and needed to come to Ames for Iowa state visit for my daughter - I loved the night staff, he was great and friendly...it's always very easy to check in and they always accommodate what I need

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Vmmtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thanks for your wonderful review! We appreciate your kind words and look forward to your next stay when you are in Ames!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Iowa
1 review
5 of 5 stars Reviewed May 3, 2013

Stayed here for a weekend trip. Good location near Iowa State University and convenient for coming off of the highway. The staff was personable and helpful with my needs. I would definitely stay here again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kori L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Dear Kori,

We are so happy to read your great review! And we would be happy to have you come see us again the next time you are in Ames!

Thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allison, Iowa
1 review
5 of 5 stars Reviewed April 11, 2013

I enjoyed staying at the AmericInn in Ames which was close to Iowa State University where I attended a conference. Staff was friendly and accommodating. The complimentary breakfast was an added plus and was adequate. The room was clean and comfortable.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dkbtlrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thank you for staying with us while you attended a conference in Ames! So glad that everything went so well for you...please keep us in mind the next time you visit ISU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 5, 2013

I have enjoyed staying at the AmericInn. The location provides easy access to the Iowa State University campus. Hotel staff was very friendly, everything was clean, with a number of amenities, including room refrigerator. The internet access was reliable. Would stay here again for business!

Room Tip: I'd preferred the second floor rooms.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 563dang563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Thank you for your wonderful review! We are so happy that you enjoyed your stay!
The next time you make a reservation, please request a second floor room and we will make sure to accomodate you.

We look forward to seeing you again the next time you visit Ames!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscatine, Iowa
1 review
4 of 5 stars Reviewed April 5, 2013

I had a very helpful desk clerk. I was upgraded to a suite free of charge for being a frequent visitor. Breakfast was hot early which was appreciated. The hotel had a good television channel selection.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TylerT207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Manager at AmericInn Ames, responded to this review, July 12, 2014
Dear Tyler,

Thanks for the great review! We agree with you that we have an exceptionally friendly staff! We put a lot of effort into creating a hot and delicious breakfast each day, and we are happy that you found it satisfying!

We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 27, 2012

I stayed at this location once prior in July and had a very dissapointing stay. The manager called me with concerns I had and said she was taking care of them. I asked what she did to take care of the problem, she then asked me my name???? I told her and then spelled it out. Apperently she thought I was rude and gave me a "SHEEESH!" I waited a few months after that and stayed one week with a great room and great staff members I met there. So... I stayed a second week, I am 6'3" and can see above the shower surround. It appeared dirty/scummy/mildewy. There were finger nail clippings on the floor when I arrived. I took one of their washclothes to the top of surround and cleaned a section of approx 20" I waited the next day to see if they would rectify on it's own. The floor was not vacuumed and the shower had not been cleaned either. I called the front desk and talked to John (great with guests) and he transfered me to manager Sarah Litweller , to who I requested to come to the room to look at problems. She sent John who alledgedly gave her a report. I heard nothing back from her until after I sent corprate an email complaint. Jay from corprate called today and confered with me, I told him I would never stay there or my coworkers until Sarah is no longer at this facility. Americinns are usually great facilities with great management. Sorry AmericInn,, This location is a bust. Let the manager go her way and update the parking lot, Housekeeping apperently needs more time alloted per room to get the job done right or give each housekeeper a set of rooms for "pride of ownership". I will not do business at this location, however will continue to frequent other AmericInns without prejudice.

Room Tip: 218 was great room!
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ChuckEIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnAmes, Guest Relations Manager at AmericInn Ames, responded to this review, 2 weeks ago
Hello Chuck,

I am sorry you had troubles during your stay. I can assure you that since your stay in July 2012, our facilities have improved greatly. We have gone through a total remodel, and our staff has been updated.

At AmericInn, we strive to make our guests our number one priority. We provide new employees with extensive training to ensure we are delivering an excellent stay.

I do hope you give our hotel another chance, we would love to have you back as a loyal customer!

Thank you for informing us of your stay,

Morgan
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Ames

Property: AmericInn Ames
Address: 2507 SE 16th St, Ames, IA 50010-6971
Phone Number:
Location: United States > Iowa > Ames
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Ames
#7 Family Hotel in Ames
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmericInn Ames 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to AmericInn Ames, Iowa the ideal place to stay whether traveling for business or pleasure. Our staff would love the opportunity to serve your lodging needs in our comfortable, conveniently located hotel in Ames, home of the Iowa State University Cyclones. We welcome every guest with a warm smile, great service, an inviting, indoor pool, free, hot, home-style AmericInn Perk breakfast and a quiet night’s sleep! Relax in our spacious lobby with cozy brick fireplace. We offer a variety of room types ranging from two-queen beds to a comfortable single king bed. We also have a variety of one or two room suites featuring a whirlpool and fireplace.The AmericInn Ames is conveniently located near all the attractions and excitement in the area and is sure to be the perfect fit for you and your family. ... more   less 
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Also Known As:
Americinn Hotel Ames
AmericInn Ames Iowa

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