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Holiday Inn Express Hotel & Suites Altoona - Des Moines
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Reviews (125)
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All reviewscinnamon rollsfree breakfastwould stay here againbagelsworkout roomswimming poolfamily weekendneeded a place to staynice place to stayking suitethe room was nicefirst floorfront desk staffthe breakfast areabiscuits and gravyinterstatebeds
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90 - 95 of 125 reviews
Reviewed April 8, 2013

This hotel is approx. 6 yrs old and has been taken cary of very well. Rooms are clean and comfortable also the staff was curtious,friendly, and knowledgeable. It is in a good location near the Casino and in a quite area just outside of Des Moines. Would recommend to others as I travel extensively for my job. I stay in motels approx. 120 nights a year

Room Tip: Walls seem to be insulade good as low outside noise and no hallway or other room noise even floors above the room.
  • Stayed: April 2013, traveled on business
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Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this reviewResponded April 10, 2013

Brian P,

Thank you for the wonderful comments on our property and staff! We are very proud of both of those areas as well! As I am sure you have found with traveling extensively, it is always good when you find a great staff and hotel where you can feel at "home". We hope to see you again.

Thank you!

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Reviewed April 1, 2013

We stayed a night while traveling through IA. Room was super clean and comfy. The bed linens were soft. The pool and breakfast area were spotless as well. A lot of choices for the free breakfast, however, there wasn't any bacon or sausage. Easy access, right off the interstate. My only complaint is that it was little pricey for the area.

  • Stayed: March 2013, traveled with family
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Thank Family0f3Adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this reviewResponded April 10, 2013

Familyof3Adventures,

Thank you for choosing our hotel while traveling through Iowa. We appreciate all the great feedback! We do pride ourselves with having a great staff. I will certainly share this with all of them.
Safe travels and Thank you!

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Reviewed March 2, 2013

The HIX in Altoona, Iowa is in a great location, as it is on the eastern side of Des Moines, Iowa.
The access to the highway is a mere off and back on type of arrangements which is usually good for us travelers. The people are very welcoming and the facility is clean and well kept however the location needs some restaurants in the immediate area for easy access. There are restaurants within approximately 15 blocks, but nothing other than a convenience store within 5 blocks.
I've have stayed at this location for at least 3-4 times in as many years, my only drawback is the pricing. I believe that they need to adjust their pricing accordingly due to the lack of eateries in the area or build one themselves in all the adjacent land around them.

If there were restaurants close by I would not be writing this review.

  • Stayed: February 2013, traveled on business
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Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this reviewResponded March 4, 2013

Steven E,

Thank you for your great comments on our location, welcoming staff and cleanliness of our hotel! We enjoy hearing when we have met and or exceeded our guests expectations.
Altoona is an up and coming community and we have excellent restaurant choices within a few minutes drive. We also hope to see several more closer choices in the future.
Have a Great Day and we hope to see you again!

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Reviewed November 7, 2012

Hotel was very easy to find. Check-in was fast and efficient. Since I am a priority club member, the clerk offered two bottles of water (not every Holiday Inn does this). Room was neat and clean and very comfortable. Breakfast bar in the morning provided everything we could have asked for.

Room Tip: Since this was our first time visiting this location, our third floor room proved to be quite nice and quiet. Didn't hear a thing.
  • Stayed: November 2012, traveled as a couple
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Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this reviewResponded November 9, 2012

Thank you for your wonderful compliments on our hotel! I am glad you enjoyed the extra perk of receiving water for being one of our dedicated Priority Club Rewards members.
We hope to see you again!

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Reviewed September 4, 2012

Everything rated a 5, except, the wireless would not work, and they will not give Government rates. The front desk referred us to the Ehost support number, and Ehost never followed up, even after two phone calls. All they could advise was there was a "hardware" issue, and that it WAS with their equpment.

  • Stayed: September 2012, traveled as a couple
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1  Thank Keith_Bridgewater_IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this reviewResponded November 9, 2012

I am pleased that you enjoyed your stay with us! Please accept my deepest apologies for the internet issues. We have since taken care of the issue andI hope that you will stay with us again! We do appreciate you and Thank you for bringing this to our attention!

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