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Review of Super 8 Altoona

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Super 8 Altoona
Ranked #7 of 10 Hotels in Altoona
Reviewed October 8, 2012

The noise between rooms in this place is terrible. People in the room above us walked the floor all night and the floors squeak!! The walls are paper thin, you hear people talking in the rooms around you. Breakfast is marginal at best. It's a poor value for the money. Three people at check out, but I had to wait because the main person was "in the bathroom". Is it too much to ask that someone else be trained to check people out??? Room was very small and we could hardly turn around in bathroom. Bed was not much better. Hotel needs upgrading!

Room Tip: Find some place else or pick a top floor room so that the sqeaky floors don't bother you!!
  • Stayed: October 2012, traveled with family
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Thank RACER63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loretta L, Manager at Super 8 Altoona, responded to this reviewResponded October 11, 2012

Thank you for expressing your concerns with your stay with us. We are working on upgrading the rooms. We have started with TV'S, then we will move onto the furnishings. I am truly sorry you heard so much noise from the rooms around and above you.
We are training some new staff members, at times they do need their trainer around to help them with the computer system. Please let us try again if you are in the area, WE CAN DO BETTER.

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Reviews (119)
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82 - 88 of 119 reviews

Reviewed October 1, 2012

We have stayed at the Setle Inn in Altoona several times. The rooms are very plain - though they have finally replace TV's to newer style. Furnishings are dated and cheap. Most of the single rooms have only queen beds rather than Kings even though the rooms are large enough to accommodate a king. Pool and hot tub are nite. The lobby has not been changed in the couple of decades since this hotel opened. Breakfast is what you expect at a low price chain. just the essentials.

The main thing this hotel has going for it is the price, location and a friendly staff. The Owners just need to invest some money the property up to date a bit.

Room Tip: Suggest you make your reservation by phone directly with the front desk after checking out the rates...
  • Stayed: September 2012, traveled with family
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Thank BikeHawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loretta L, Manager at Super 8 Altoona, responded to this reviewResponded October 11, 2012

Thank you for reviewing us on Trip Advisor. We are, as you saw, slowing updating the rooms. The TV's are first, furniture will be coming as business allows. We are happy to keep our room prices in line with the middle income families. Will are looking forward to serving you needs in the future.

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Reviewed August 16, 2012

We stayed here recently on a trip to Adventureland in Des Moines. The hotel is conveniently located just down the road, maybe a mile a most, from the amusement park so not a bad drive at all. We found the staff to be friendly and inviting, the room was clean and orderly and overall the hotel was quiet and relaxing with no close traffic noise. They also have a decent swimming pool but we most liked the adjacent Jacuzzi that helped relax our tired legs and feet after walking around the park all day. I was most impressed with the large breakfast room in which they serve the complimentary continental breakfast, probably the biggest I've ever seen in similar sized-hotels offering the same service. The Belgian waffles were a nice touch on the breakfast offerings! Would definitely stay here again!

Room Tip: If you are a non-smoker be sure to request a room on the second floor to avoid any smell from the sm...
  • Stayed: August 2012, traveled as a couple
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1  Thank 2CatsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loretta L, Manager at Super 8 Altoona, responded to this reviewResponded October 11, 2012

All of us here at the Settle Inn Altoona are very happy you enjoyed your stay with us. The Breakfast is quite unique. Many happy returns, we are here "AT YOUR SERVICE".

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Reviewed August 2, 2012 via mobile

Unbelievable!!! Never would have thought this chain of hotel would allow its rooms to get so run down.floor was weak in hall way.top blanket was hairy on bottom side an smelled like sex..waking up to having itch finding bugs wasnt the way we wanted to end our day. Moved to better hotel.someone needs to fire housekeeping!!!

  • Stayed: July 2012
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1  Thank holdup36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loretta L, General Manager at Super 8 Altoona, responded to this reviewResponded August 16, 2012

We here at the Settle Inn take all feedback from our guests very serious.
Our desk clerk, Manager, Maintenance, plus pest control company have
tore the room apart and investigated all furnishings without finding any
bugs.

Thank you for your review.

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Reviewed February 21, 2012

The hospitality was welcoming and helpful. We were grateful for recommendation of pizza delivery service which was surprisingly good. The theme room was awesome. Bed was comfortable and the space to move around generous. The continental breakfast was super as well. Would go back and definitely recommend to others.

  • Stayed: February 2012, traveled as a couple
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1  Thank Barb572011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

we stay about once a year and always have a nice stay. pool/spa, close to Adventure land and casino so busy in the summer months. easy to find yet a little off the traffic line.

  • Stayed: September 2011, traveled as a couple
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1  Thank Daryl'sadork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

very good service room clean it is the motel we stay at all the time

  • Stayed: December 2011, traveled on business
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Thank msdude752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Altoona

Address: 2101 Adventureland Dr, Altoona, IA 50009-9471 (Formerly Comfort Inn Altoona)
Location: United States > Iowa > Altoona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Altoona
Price Range: $70 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Super 8 Altoona 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Newly renovated hotel. We have 67 non-smoking rooms. Indoor heated pool, free wi-fi. Breakfast which includes scrambled eggs, sausage, waffles, fruit, yogurt, toast, bagels and more. ... more   less 
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Also Known As:
Altoona Settle Hotel Altoona
Super 8 Altoona Iowa

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