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“The Best in the U.S.”

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Best Western Plus Altoona Inn
Ranked #3 of 9 Hotels in Altoona
Certificate of Excellence
GreenLeadersBronze level
1 review
“The Best in the U.S.”
Reviewed January 11, 2013

Very helpful and friendly staff. Clean rooms clean hallways. Cookies and popcorn is a plus. Your channel selection is great. Keep up the good work, and keep the greet with a smile. That " keep the greet with a smile" is a good slogan (Hint).Thanks Best Western of Altoona, Iowa. I will be back to stay a day or two.

  • Stayed January 2013
    • Value
    • Location
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Helpful?
Thank Ellis105469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWManagers, General Manager at Best Western Plus Altoona Inn, responded to this review, October 31, 2013
What a wonderful review to post about our hotel. Thank you so much for all the kind words. The Meet with a greet is a wonderful slogan. Thank you for all the feedback. The employees at the Best Western PLUS are here for the guests and we strive to make all of you happy. We look forward to seeing you again in the future!! Have a wonderful day!!
Robyn Smith- General Manager Best Western PLUS Altoona Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
    167
    78
    55
    14
    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2012

for a suite it should have been better condition. The caulking was missing around parts of the tub surround. Shows lack of maintence, room was nice. breakfast was crowded, I'd get rid of the "pancake machine" too tough. And NO BUTTER? what? really, we are in america's heartland, right next door to the state fair grounds where there is a butter sculpter every year. We support the grain farmers enough already!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Barnbuilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, Minnesota
1 review
Reviewed October 21, 2012

I have stayed in this hotel many times as a female business traveler. The staff are freindly and accomodating. The bed is comfortable and the noise level is low. Although it is not new, it is clean and well-kept. I recommend it!

Room Tip: The King rooms are very spacious.
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  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Karolee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dearborn, Mo.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 15, 2012

Property was generally clean. We had a larger room and liked the design although the sink area in the bathroom was too small. Breakfast area is a little too small to accommodate very many people.
We were here for a convention at Prairie Meadows. We were planning on staying only Friday night but decided to stay Saturday night also. We were surprised on checkout to find out the Saturday stay was over $25.00 higher than the Friday night! We weren't informed of this until checkout! Beware if you stay on a Saturday night! Funny but we were in the same room both nights. Bed slept the same both nights. Breakfast was the same both mornings. Why the extra charge?

  • Stayed October 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank MOMOM1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
85 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 18, 2012

OK...FIRST let me say if you don't care about size of your room, the lobby or the breakfast area of a hotel and $127 a night is reasonable to you, then there's plenty to recommend the Altoona Best Western accross the street from Adventureland... The staff was friendly, the rooms and motel are clean and well maintained...but I've stayed at bigger "swankier" (if that's a word) places that cost less.

The "lobby" seating area could hold 5-6 people. The breakfast room has seating for...maybe 20. If you figure the place has at least 60-80 rooms, well you can imagine the overcrowding. Parking didn't seem to be a problem, but I noticed there was only one way in and the same way out which could be a problem from time to time (but wasn't for us). Again...if this is all you can find, except for being cramped and overpriced, you will be happy with the cleanliness and staff! Sorry I can't give a higher score!

Room Tip: Location isn't always everything...if you can find someplace 15 minutes farther away from your d...
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 10, 2012

I booked this hotel mid afternoon and unfamiliar with the area of Des Moines. With adequate reviews from Trip Advisor, I gambled. This hotel was the armpit. The hotel is Very dirty, Old and outdated (except for the bedspreads). I was tired yet nervous enough to pull the sheets back off the mattress hoping not to discover any bed bugs, which this hotel could be a heaven for them. Many of the guests were either local construction workers or truck drivers who care less to pick up after themselves. I booked the hotel for a week, however after one night, got the heck out and went somewhere else, even if having to drive longer. The pool is much smaller than the photos show. The elevator and hallways are very small. Advise, spend a few dollars more and sleep comfortably.

  • Stayed September 2012, traveled on business
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Review collected in partnership with La Quinta

Helpful?
1 Thank RoadWarrior2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie M, Manager at Best Western Plus Altoona Inn, responded to this review, September 13, 2012
I am sorry that you were disappointed with your stay. I am a little suprised by your comments as we had a complete remodel that was completed just 2 years ago. We put in all new furniture, beds, bedding, carpet, refrigerator/microwaves, bathroom countertops/flooring, etc. We have never had bed bugs in our hotel which can be seen on the National Bed Bug registry website. I really appreciate your feedback and would like to talk to you personally regarding your stay. Could you please call me at 515-967-2400?
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Additional Information about Best Western Plus Altoona Inn

Property: Best Western Plus Altoona Inn
Address: 300 34th Ave NW, Altoona, IA 50009-2639 (Formerly BEST WESTERN PLUS Altoona Inn)
Phone Number:
Location: United States > Iowa > Altoona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Altoona
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Altoona Inn 2.5*
Number of rooms: 85
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
Best Western Plus Altoona Inn Iowa

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