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“NebraskaFam” 5 of 5 bubbles
Review of BEST WESTERN PLUS Altoona Inn

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BEST WESTERN PLUS Altoona Inn
Ranked #2 of 9 Hotels in Altoona
GreenLeadersBronze level
Lincoln, Nebraska
1 review
“NebraskaFam”
5 of 5 bubbles Reviewed July 17, 2012

We stayed at the Best Western while visiting Adventureland. The staff was very friendly and helpful. Our rooms were very nice and clean. Continental breakfast was good and alot was offered. Very IMPRESSED!!!

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iamheidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
    159
    75
    53
    14
    15
See reviews for
114
56
12
103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
WI
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 9, 2012

All the hotels in the greater Des Moines area were sold out and we luckily called this hotel right after someone had cancelled their reservation. The location was good, the staff very friendly and helpful. Room was very nice, clean and well appointed. Continental breakfast was usual fare, but everything was being replenished constantly. They could us a little bigger area for breakfast, especially when they have these busy times, but we were just happy to have found a room and were thrilled when it turned out so well!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buckyfanWi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
177 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed May 20, 2012

We were just traveling I-80. Stopped very late at night/early morning. Desk clerk was nice but was sleepy as I was. Tried to run my BW Rewards card as my credit card so was a little confusing check-in with both of us half asleep. No matter the room was comfortable and clean. Got the last of breakfast since we arrived late we had slept in so not great but got us on the road well rested. A convient distance stop as we travel so will stay again.

  • Stayed April 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MichiganDiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids
Level Contributor
110 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed May 17, 2012

My family stayed at Best Western over the weekend 5/12 for two nights. Room seemed kind of cramped. There are two chairs, a fairly good size table, microwave, refrigerator, flat screen, so everything that is needed for a hotel room. They also had cookies and popcorn each evening from 5-7 so my kids were loving that. Unfortunately, the big groups of people this weekend made that a chore to find a cookie when as soon as they were sat out, the group devoured them. Not the company fault by any means.

I would like to state that the weekend we were there, the pool heater was broke. Sign on the door stating this. My girls did use the pool and pool towels were available each time we did go there. What I hate about hotels is that they do not put a restroom anywhere close to the pool. It drives me nuts for the kids who must go to the lobby or up to their room to the bathroom. I therefore had to pull all three of my kids out of the pool while one goes to the bathroom. I assumed if I left a 9 and 10 year old alone in the pool area while taking the 5 year old, someone would not approve.

Breakfast dining area is a joke as indicated before. The staff did bend over backwards on Sunday morning to keep everything filled. We did get there early though so maybe latecomers weren't so lucky.

Overall, adequate stay for a hotel in this category. Nothing terrible, nothing wonderful either. Hotel is just up the road from many restaurants including a fabulous BBQ place called Jethro's.

  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WI
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 3, 2012

Comfortable room for a five-night stay - nice beds and choice of pillows.
Breakfast fine but breakfast area a little small for the number of guests - even on a weekday.
All staff members were very friendly and helpful.

  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cobble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed February 26, 2012

We knew we would not be spending a lot of time at our hotel, so we were looking for a basic room in a hotel with a pool. The room was clean and met our needs for the weekend. The room was a bit small with a lot of furniture, which was difficult with a small child. The pool is very basic and quite small, which suited our needs fine for this stay.

The location was convenient since it is right off I-80. It is very convenient to Adventureland and there are restaurants in the area.

The breakfast exceeded my expectations. I was expecting cold cereal and breads only, but there was also pancakes, buscuits with gravy and fresh fruit. The breakfast area was quite small though, and with a full hotel that made for a tight squeeze.

Bottom line ... if I was looking for a basic room again, I would consider staying here, but if I am looking for a hotel that will be an integral part of our trip, I will look elsewhere.

  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank kmdIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peosta, ia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 12, 2011

located ajacent to Adventureland park in Iowa. Very good breakfast and helpful and friendly staff. Will stay there again when we go back

Room Tip: microwave and fridge in room was very handy, take food and beverages with you.
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JOHN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Altoona Inn

Property: BEST WESTERN PLUS Altoona Inn
Address: 300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)
Phone Number:
Location: United States > Iowa > Altoona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Altoona
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Altoona Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
BEST WESTERN PLUS Altoona Inn Iowa

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