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“Great Rooms, Fair Price.... But....”

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Fairfield Inn & Suites Indianapolis Avon
Ranked #1 of 2 Hotels in Avon
Idaho
Level 5 Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great Rooms, Fair Price.... But....”
Reviewed December 18, 2013

Had to go to Indy for a trade show and most of the event Hotels were booked up... so did a search and found availability here... Great check in, the front desk folks awesome, Great room, Good breakfast.... but I have to say the room cleaning was lousy! maybe they had help problems and I heard something to that effect, but still a Hotel of this caliber should not be working on the margin with help... Other than that great alternative for our needs!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank racerguyIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review, January 9, 2014
We are so sorry that you were not completely happy with your accomodations. The cleanliness of our rooms and property is our main concern. We are addressing this issue and are seeing results. We promise your next trip will be better.

We do have a nice hotel with friendly staff and comfortable accomodations. It was nice to have you with us. Please come back real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Level 5 Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 13, 2013

Rooms were clean and comfortable. TV reception was terrible and there was limited number of channels. Weather channel was set for West Coast (not ideal considering terrible weather I had to travel in). I believe hotel opted for for cheap Breakfast and coffee station were good. Fitness area needs more towels and floor mats for working out on.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hoosier1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2013 via mobile

We arrived a couple hours before check-in & were placed right into a suite that we had reserved. It was next to the elevator, & we were switched to another room (@ our request) before unpacking our bags! The front desk rep & the housekeeping & maintenance personnel, went out of their way to accommodate us. Our king suite was in perfect order & our view was a peaceful, tranquil cornfield. The location is next to a nice, new Wal-Mart, restaurants & shopping. I will stay here again when I come to visit! Enjoy!

Stayed November 2013, traveled as a couple
Helpful?
Thank BuckeyeCrab W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 10, 2013

I booked a room here for my sister and 5yr old niece. They were in town for a wedding that my niece was the flower girl in this summer. Needless to say I was unbelievably upset when my sister called and told me that when she pulled the comforter back for my niece to get in bed she found there were hairs in the bed and on the pillow!! And when she went to the front desk to let them know, the reception employee, when asked, said they didn't know if the linens were changed on both beds when only one person was booked in the room the night before!! Really? Are you kidding me?? And since they didn't get to the hotel til late that evening, housekeeping was already gone for the day, so the same employee offered to give my sister some clean sheets, so that SHE could change the linens on the dirty bed! Seriously!!! She and I did both receive a phone call and apology from the manager on duty the next day, who told us that those things never happen and she couldn't believe it! When she offered to refund my money, I told her I didn't care about the money, I just want to know when a guest books a room that they will always get clean linens on both beds in a room!!! Uggghhh!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank purdueboilers3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Indiana
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 9, 2013

My fiance and I have stayed at this property on a few occasions. We've always received top-notch service from the front desk. Rooms are very clean. If you are enjoying Avon, location is perfect. Will definately be staying again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twostepholder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boracay, Philippines
Level 5 Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 1, 2013

My husband and I were visiting our son in Crawfordsville, IN. There's no Marriott properties in Crawfordsville so we decided to stay in the closest town where there is a Marriott properties. Luckily we found Fairfield Inn & Suites in Indianapolis Avon.

We checked in Saturday night and we checked out Monday morning. Our room was nice and typical "FAIRFIELD INN SMELL" it smells nice, the bed is comfortable. There is a microwave, fridge, and a flat screen tv in our room.

Sunday we drove to Crawfordsville and when we came back in our room: two worst things happened. 1. the big pile of receipts that I leave in the table were gone. 2. Our room smells like a dead skunk!

The housekeeper threw away those important receipts.

I called the front desk and ask for room freshener. She sprayed the room but after several minutes the skunk smells was still there.

Angela, was so helpful. She moved us into another room and the room was nice.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cinammon_Hearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 6 Contributor
215 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed October 22, 2013

Stayed here this past weekend for a wedding nearby. Check in was flawless and I was able to get items that I had forgotten. Our room was clean and nicely decorated. The pool, gym and breakfast was great. My only complaint was that our rather large block of rooms were broken up over all 4 floors. It would have been nice to be placed together. However, I would stay here again.

Stayed October 2013, traveled with family
Helpful?
Thank michelewelker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Indianapolis Avon

Property: Fairfield Inn & Suites Indianapolis Avon
Address: 119 Angelina Way, Avon, IN 46123-3806
Phone Number:
Location: United States > Indiana > Avon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Avon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Indianapolis Avon 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Indianapolis Avon
Fairfield Inn & Suites Indianapolis Avon Hotel Avon

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