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“A very Pleasant experience” 4 of 5 bubbles
Review of Holiday Inn Express & Suites Aurora - Naperville

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Holiday Inn Express & Suites Aurora - Naperville
Ranked #2 of 8 Hotels in Aurora
Certificate of Excellence
Ireland
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A very Pleasant experience”
4 of 5 bubbles Reviewed October 15, 2009

We stayed in this hotel in early Oct . Check in very friendly and helpful. Lorraine and indeed all the front desk staff were extremely helpful. Room very nice and spacious. Bathroom large with very good shower and nice quality toiletries. It is ideally situtated close to train station giving easy access to city of Chicago. Pool looked good and seemed well maintained, didnt however get to use the facilities. Breakfast was a buffet style, quite good, one hot option each morning and the breakfast room was very clean and bright. There is free internet access from a business centre off the lobby and was ideal for our needs as we didnt have a laptop with us. It allowed us to check email easily and you could also print off documentation if you needed to do so. All in all we were very pleased with our choice and would recommend it as a great place to stay.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KathnM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    155
    65
    19
    1
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 9, 2009

Have just spent 3 nights at the Comfort Suites Aurora. The hotel is well located & very close to public transport. Room was very large & well appointed. Room was spotlessly cleaned. Hotel offer a free breakfast & Internet - so great saving on my holiday spending. Would highly recommend it. Whilst there is no restaurant on site - it is a short walk to restaurants & also the Hollywood Casino which offers great food at value prices.

  • Stayed September 2009, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SteveOSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 29, 2009

I was very impressed and pleased with this hotel. Comfort Suites Aurora is comfortable, modern, friendly, well managed, roomy, and very clean. I am a upscale travelor that is accostomed to 4 or 5 star hotels and resorts. I was very satisfied with all aspects of this hotel and I highly recommend Comfort Suites especially if you will be visiting Walter Payton's Roundhouse. You can simply walk across the parking lot to Comfort Suites hotel after a fun night at the Roundhouse (a great place for food, entertainment, microbrewery and the Walter Payton Museum).

  • Stayed June 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravlinWill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 23, 2009

I travel approximately 45 weeks a year. A friend recomended this hotel stating that I would be pleasently surprised by the level of service offered by the staff, at such an affordable price. The hotel was a grand slam when all factors were considered - value, room cleanliness, service offered,- hot breakfast, etc. I would recomend this place to my parents who are more picky than I when it comes to hotels. the hotel is well built to prevent noise disturbance. The GM/Owner was on site and visible during my stay - speaking to many of the guests directly. this type of "direct hands on" is something I would consider rare in todays ownership - but not at this hotel. the oqwnership really cares about the comfort of their guests, and really practices customer service. It is rare during all my travels that I find a hotel like this - so Aurora must be proud to have such a "jewel" within their border.

  • Stayed June 2009, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DavefromDetroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 29, 2008

Housekeeping was top notch. We've stayed in many hotels where dust webs existed in the corners for months. Not here. The entire room was spotless, including neglected corners and under the bed.

Fantastic job by the entire staff & crew.

  • Stayed September 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank denverfireman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 3, 2008

We spent one night at the Comfort Suites Aurora. We arrived prior to check in time, but it was no problem and check-in and out service was very friendly and efficient. Our room had a king bed with suite area separated by a partial wall. The hotel seems pretty new. The room was clean, a good size and had plenty of in room amenties like a room fridge, safe, and microwave. Overall the room and bathroom were plenty big for our purposes. There is a complimentary breakfast bar which had a nice selection of cereals, breads and even had some hot items like eggs, breakfast meat and waffles. The hotel is a few blocks from the downtown area of Aurora. You could easily walk to one of the free outdoor concerts they have in the summer or to the casino, which is only a couple of blocks away. Parking is plentiful and Walter Payton's roundhouse is less than one block away.

  • Liked — Location
  • Disliked — none
  • Stayed August 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank blairb366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 19, 2008

It was an amazing stay from the time I walked in the door. The staff said hello, the lobby was beautiful, The room was clean, Everything I desire when I stay at hotels. I can't say that I have had better service, from a 5 star hotel. I usually have to wait when I check into a hotel, but not here. Upon checking into the hotel there were other people checking in besides myself, but I still got greeted! A complimentary bottle of water in my room was rather refreshing, and the beds were comfortable. I would definatly stay again. A great place to stay when visiting Aurora!

  • Liked — the great service and friendly staff
  • Disliked — that I had to leave
  • Stayed May 2008, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank alldaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Aurora - Naperville

Property: Holiday Inn Express & Suites Aurora - Naperville
Address: 111 N Broadway, Aurora, IL 60505-2662 (Formerly Broadway Hotel Aurora / Naperville)
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Aurora - Naperville 3*
Number of rooms: 82
Official Description (provided by the hotel):
Experience our brand new Holiday Inn Express & Suites Aurora/Naperville, Illinois. We are within walking distance to The Paramount Theater, Two Brothers Roundhouse Complex, RiverEdge Park, Hollywood Casino and Metra Rail Station serving downtown Chicago. Families will enjoy staying at our Downtown Aurora location, we are within minutes of Chicago Premium Outlet Mall, Aurora University, Waubonsee Community College, Great Lakes Center, SciTech Hands On Museum, Stuart Sports Complex and miles of running/biking trails. Other area attractions include Phillips Park Zoo, Red Oak Nature Center, Fermilab, Raging Waves Waterpark, Vaughan Athletic Center & Indoor Waterpark. We offer an indoor pool and spa, fitness center and Complimentary Hot Breakfast Buffet. Conference Services available for up to 50 people and you will stay productive away from the office with fast high-speed Internet and a Business Center. A preferred hotel with easy expressway access to O'Hare International Airport (ORD) & Midway International Airport (MDW). We are also located just minutes from Aurora Municipal Airport (ARR). The Holiday Inn Express & Suites Aurora / Naperville, Illinois proudly serving business and leisure travelers visiting Chicago and the metropolitan area in addition to the cities of Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva and Sugar Grove. ... more   less 
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Also Known As:
Comfort Suites Aurora Hotel Aurora
Aurora Comfort Suites

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