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“I love this comfort Inn.” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Aurora - Naperville

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Holiday Inn Express & Suites Aurora - Naperville
Ranked #2 of 8 Hotels in Aurora
Certificate of Excellence
Chicago, Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“I love this comfort Inn.”
5 of 5 bubbles Reviewed September 21, 2013

This Comfort Inn was very clean and comfortable to stay in. The staff was very friendly. Edgardo was very helpful and friendly. I loved the soup they had in the evening. Breakfast was very delicious. I would for sure stay here again.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank dianak1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 22, 2013
Thank you for your response for our Comfort Suites. It's a common mistake to confuse the names. But you can always remember that all our rooms are suites. Quite larger that most hotels. That why we rank so high in Aurora for great value and exceptional customer service. Glad you liked our Managers Reception we place out in the evenings Monday - Thursday. Our business travelers really appreciate this addition.
I will forward the recognition to our staff member that you identified and thank him for you.
Safe travels and see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    155
    65
    19
    1
    4
See reviews for
94
50
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44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Plano, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 3, 2013

This was my first stay at this hotel when I went to drop my son off at college in Aurora. Everything in the hotel was clean! The bed was comfortable and the breakfast was good. They had a patio in the back that was great for sitting out in the evening. It was within walking distance to some really good restaurants. It has a "cozy" feel in the lobby area. I will definitely be staying here on future trips to Aurora.

Room Tip: There is a commuter train and regular train that runs along the back of the hotel. The noise level...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tami F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 22, 2013
Thank you for choosing us to bring your son to school. We look forward to your visiting us (and your son of course!) over the next 4 years. We appreciate you taking the time to share your thoughts. We will pass your comments on to our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Great place to stay. I loved the "train station" theme. Great location. Close to Hollywood Casino and the Metra station. The staff were all great. When I visit Aurora I will always stay at the Aurora Comfort Suites.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cheri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 18, 2013
Thank you for a great review! We love that you like our train station theme! It is only fitting that it is our theme because the Aurora Metra station that takes you into Chicago is conveniently located right next to our hotel! We are also in downtown Aurora down the street from major establishments like Hollywood Casino and the new River Edge Park. We are also right next door to the Two Brothers Brewery. I'm glad to hear our staff was also helpful! That is a huge part of who we are as a company. We can't wait to have you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 2, 2013

From Genise at the front desk, to the housekeeping personel, everyone was very knowledgeable; helpful. Complimentary breakfast was hot and amazing. The right price, centrally located and all the right amenities. Clean rooms, and a clean indoor heated pool ! Having stayed at a lot of places, this one is "Top Shelf"!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ledzep2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 8, 2013
We are so glad to hear that you enjoyed your stay with us at the Comfort Suites Aurora. We really appreciate our customers and do all we can to make their stay with us a wonderful experience. It’s so great to hear that our staff was friendly and helpful. Thank you again for writing us such a great review! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cobden, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 2, 2013

Born and raised in Aurora I had moved away several years ago and I do come home for a visit with family. In the past I have stayed with family until I had discovered the Comfort Suites. This is the second time I have stayed here and will always stay here from now on. Room is exceptionally clean (Top to Bottom). I came in late, extremely tired and still found staff to be cheerful and happy to see me. Bed was so comfortable and breakfast was hot and good. Plenty to eat. Thank you Comfort Suites for being top-notch! Because you do what you do extremely well, I will continue to stay with you.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 22, 2013
Thank you and we are glad to see that your return to Aurora was at our hotel! We are proud to have served you so well and would like to thank you for returning to us again. We hope you come back again soon! Safe travels. We will pass your comments on to our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

We travel at least once a month, so I was expecting an average stay at the Comfort Suites in Aurora. I can't tell you how wonderful the entire experience was. Not only was the hotel and our room sparkling clean....but the people were amazing. It is clear that everyone who works there really loves and takes pride in their jobs! Thank you to everyone.

Room Tip: Everyroom is great!
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  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jodi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 8, 2013
Thank you so much for such a great review! We value our customers and do all we can to make their stay with us the best experience possible. It is so great to hear that our staff was great and that you loved your stay with us. We at the Comfort Suites Aurora love working here! We hope to see you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HAMILTON
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 20, 2013

I travel a lot for business and pleasure and this was one of the finest hotels I have stayed in. Very nice staff and the breakfast was fabulous. Bed was comfortable and the room smelled good a very good value in todays world.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank DENNIS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Holiday Inn Express & Suites Aurora - Naperville, responded to this review, September 8, 2013
Wow! Thank you so much for writing us such a positive review! We are so glad that you enjoyed your stay with us. It’s great to hear that our staff was friendly and that our hotel was comfortable and a great value for you. Your feedback means alot to us! We hope you come stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Aurora - Naperville

Property: Holiday Inn Express & Suites Aurora - Naperville
Address: 111 N Broadway, Aurora, IL 60505-2662 (Formerly Broadway Hotel Aurora / Naperville)
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Aurora - Naperville 3*
Number of rooms: 82
Official Description (provided by the hotel):
Experience our brand new Holiday Inn Express & Suites Aurora/Naperville, Illinois. We are within walking distance to The Paramount Theater, Two Brothers Roundhouse Complex, RiverEdge Park, Hollywood Casino and Metra Rail Station serving downtown Chicago. Families will enjoy staying at our Downtown Aurora location, we are within minutes of Chicago Premium Outlet Mall, Aurora University, Waubonsee Community College, Great Lakes Center, SciTech Hands On Museum, Stuart Sports Complex and miles of running/biking trails. Other area attractions include Phillips Park Zoo, Red Oak Nature Center, Fermilab, Raging Waves Waterpark, Vaughan Athletic Center & Indoor Waterpark. We offer an indoor pool and spa, fitness center and Complimentary Hot Breakfast Buffet. Conference Services available for up to 50 people and you will stay productive away from the office with fast high-speed Internet and a Business Center. A preferred hotel with easy expressway access to O'Hare International Airport (ORD) & Midway International Airport (MDW). We are also located just minutes from Aurora Municipal Airport (ARR). The Holiday Inn Express & Suites Aurora / Naperville, Illinois proudly serving business and leisure travelers visiting Chicago and the metropolitan area in addition to the cities of Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva and Sugar Grove. ... more   less 
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Also Known As:
Comfort Suites Aurora Hotel Aurora
Aurora Comfort Suites

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