I have stayed here numerous times over the past 4 years and usually enjoy a very pleasant stay. Most times the staff is very friendly and chats in a welcoming manner. However, this last stay I felt as if I was intruding during check-in. One staff member stood behind the counter and stared! When I checked out the following morning and asked to have the safe fee removed (I had asked for this to be done upon check-in), the front desk clerk "sighed" loudly at me!!
I enjoy staying at this hotel because it is very comfortable, clean and usually very friendly. Hope to be able to write a happier review the next time I travel to Aurora.
- Official Description (provided by the hotel):
- Experience our brand new Holiday Inn Express & Suites Aurora/Naperville, Illinois. We are within walking distance to The Paramount Theater, Two Brothers Roundhouse Complex, RiverEdge Park, Hollywood Casino and Metra Rail Station serving downtown Chicago. Families will enjoy staying at our Downtown Aurora location, we are within minutes of Chicago Premium Outlet Mall, Aurora University, Waubonsee Community College, Great Lakes Center, SciTech Hands On Museum, Stuart Sports Complex and miles of running/biking trails. Other area attractions include Phillips Park Zoo, Red Oak Nature Center, Fermilab, Raging Waves Waterpark, Vaughan Athletic Center & Indoor Waterpark. We offer an indoor pool and spa, fitness center and Complimentary Hot Breakfast Buffet. Conference Services available for up to 50 people and you will stay productive away from the office with fast high-speed Internet and a Business Center. A preferred hotel with easy expressway access to O'Hare International Airport (ORD) & Midway International Airport (MDW). We are also located just minutes from Aurora Municipal Airport (ARR). The Holiday Inn Express & Suites Aurora / Naperville, Illinois proudly serving business and leisure travelers visiting Chicago and the metropolitan area in addition to the cities of Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva and Sugar Grove. ... more less
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- Also Known As:
- Comfort Suites Aurora Hotel Aurora
- Aurora Comfort Suites