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“Family Reunion”

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Meridian Park Suites Aurora
Ranked #3 of 8 Hotels in Aurora
Certificate of Excellence
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192 reviews from our community

Traveler rating
    90
    52
    26
    17
    7
See reviews for
59
30
6
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
Kennesaw, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 2, 2013

If you are a family seeking for a place to stay, this is not it! FEMA had extended stay employees that took over the complex. They were everywhere day and night. They partied very hard, men ran in groups of 4 or more and ogled the girls on our LAX team. We felt very unsafe . If you are a business person you might feel safe..but we did not. I actually changed hotels. Room had a dirty sock in it and old pretzels indicating it wasn't thoroughly cleaned. It's a beautiful hotel, but next year I WILL not stay here. The FEMA group played music every night on the veranda and they were everywhere! Also, the breakfasts, they ran out of so much stuff. And took their time replenishing. We stay at Staybridge all the time. This was not our usual experience. I will say that when I called the front the manager, they noted all of our unpleastiness and were going to try to make improvements... Very nice staff behind the front desk.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Meridian Park Suites Aurora, responded to this review, August 17, 2013
Dear Jen L,

Thank you for providing feedback regarding your stay with us. It is unfortunate the level of housekeeping service and noise challenges you encountered prevented you from fully enjoying your time at the hotel. We have taken note of this issue and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for bringing the details of your stay to our attention. We hope that you will give us another opportunity to serve you should your travels bring you back our way.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisle, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 1, 2013

This hotel exceeded my expectations in every way. The hotel staff was helpful and friendly, the 2 bedroom suite was clean and comfortable, the food was fresh and good, it was quieter than I expected a hotel of this size to be and it had the best price in town. What else can you ask for? I stayed here for over 2 months and would stay again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PAVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 21, 2013 via mobile

What a wonderful place! Hubby and I visited for romantic weekend. Every room is a suite so full kitchen, separate living room with tv, bedroom with privacy doors and en suite bathroom. Felt like a small apartment. Very nice decor and soundproof to boot. Hot breakfast included. Poolhouse stands alone but with covered walkway. There is a man made lake and we were fortunate to get lake view room. This is a business hotel that caters through the week by providing there guests dinner! Lovely common areas and dining area with patio seating as well. The value beats all we've visited so far. Think this is our new fav place!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blossom14-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Charles, Missouri
Level Contributor
1 review
3 of 5 bubbles Reviewed July 13, 2013

We came as a group of mothers bringing preteen daughters to a concert. The room was big enough for us and nice since they include a kitchenette. The cleanliness left something to be desired. Our toilet had to be plunged with every use. The staff was kind enough to lend us a plunger. My daughter found food in the sofa sleeper. The night clerk informed us that no blankets were available (and she didn't get up to look), and we couldn't find one in the bedding that was available for the sofa sleeper. The day shift clerk was as helpful as she could be when we had to switch from a non smoking room to a smoking room due to some hitch in the rooms' availability. We had to move out of one room before the next room was cleaned. They held out luggage for us during the time we were out and waiting for the room change. The complimentary breakfast was ok. The Fitness center is small with two nice treadmills and an elliptical, and one recumbent bike. The pool was rather murky. I don't think I would choose to stay here again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Booknmypurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Meridian Park Suites Aurora, responded to this review, July 30, 2013
Dear Booknmypurse,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from our staff. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olney, Maryland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 6, 2013 via mobile

Very good value for the price. We stayed over a weekend for a wedding: the staff was very pleasant, it was to easy to park, it is close in location to shopping, Riverwalk Park and the Naperville "downtown" which is very friendly for walking- eating- shopping. The room layout was great, one person can sleep in while the other has a kitchenette and lounge area that is separated from the bedroom by a door. First time at a Staybridge and have definitely put them on our prefered list

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephenmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed June 13, 2013

+ Location is ~10 minutes from Chicago Premium Outlet if shopping is your thing.
+ Rooms are big and well equipped with large fridge, microwave oven.
+ Reception very responsive prior to arrival, and stored a delivered package to me for a week.

- There was toilet paper in the toilet upon arrival...bad.
- A/C very noisy.
- Rooms close to breakfast/lounge area = smell of food inside the room.
- Sound isolation bad, woke up by the breakfast sounds and easy to hear sounds from adjacent room.
- Breakfast: pizza, coke, scrambled eggs were a joke, like styrofoam. No bacon just strange ham. Disposable cups...come on, is that environmental caretaking??... Really bad variety of breakfast.

Room Tip: My room was just above the breakfast/lounge area, I think it was 221. Food odours entering my room i...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staffan72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Meridian Park Suites Aurora, responded to this review, July 2, 2013
Dear Staffan72,

Thank you for taking the time to post your comments. We are happy that you liked our location. On the other hand, I humbly extend an apology for the unsatisfactory breakfast you had during your stay. Kindly be assured that all your comments are being reviewed and action will be taken accordingly. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. I hope we get the opportunity to show you some of our improvements on your next trip to Aurora.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meridian Park Suites Aurora

Property: Meridian Park Suites Aurora
Address: 4320 Meridian Pkwy, Aurora, IL 60504-7904
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Meridian Park Suites Aurora 3*
Number of rooms: 148
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Hotel-Aurora/Naperville where your special Chicago getaway begins. We are an all-suite extended-stay hotel designed to make travelers more comfortable than ever before. Whether you re relocating, on temporary assignment, in town for training, weddings, or on a weekend getaway, one visit and you'll understand what we mean by Get comfortable.The Staybridge Suites Hotel is located in the Meridian Business Park, two miles south of I-88 on Rt. 59. Minutes from the hotel you will find numerous shopping and dining alternatives in both cities of Aurora and Naperville; Chicago Premium Outlets, downtown Naperville, Luigi s House, Giordano s Pizza, and Portillo s are just a few. A walking path from the hotel leads to the METRA station that will take you directly to beautiful downtown Chicago.Our pampered guests will enjoy the options of spacious studio suites, 1-bedroom suites, and 2-bedroom/2-bath suites, all with fully equipped kitchens. Wake up and enjoy our complimentary full hot breakfast buffet or treat yourself to a breakfast On The Go! During our Sundowner Reception you can unwind with a complimentary light meal, beer, wine and soda. The Courtyard at Staybridge Suites overlooks a lake and is your place for fun and relaxation. There are grills to cook the perfect burger or steak and a sport court for outdoor recreation.Our Award winning staff awaits your arrival! ... more   less 
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Also Known As:
Staybridge Suites Aurora/Naperville Hotel Aurora

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