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“A family favorite”

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Hampton Inn and Suites Chicago / Aurora
Ranked #1 of 8 Hotels in Aurora
Certificate of Excellence
Oswego, Illinois
Level 6 Contributor
99 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A family favorite”
Reviewed May 9, 2013 via mobile

I've been bringing my grandchildren here for years as an "Overnight with Grama". We love the "froggie pool" and the kids have always called it the froggie hotel. "Grama, when as going to the froggie hotel?"
The rooms are very comfortable, it's ideally situated along the I-88/Orchard Road corridor.
Hampton Inns are a great addition to the Hilton family and this is one of the nicer Hampton Inns.

Stayed August 2012, traveled with family
Helpful?
Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, May 17, 2013
Thank you! It's wonderful to hear that you enjoyed your stay and that you found everything to your liking. If you need any future assistance please do not hesitate to contact us. Thank you again!

Tom Stahl Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 reviews from our community

Traveler rating
    468
    127
    28
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See reviews for
315
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • German first
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  • Any
English first
Austin, Texas
Level 5 Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 7, 2013

This is a Hilton property with a pretty convienent location in Aurora, IL. Just off the Interstate 80 Hwy, but away from the traffic noise. Free breakfast with some hot items included. It is just down the street from all of the chain restaurants and if you want a local steak place, the Turf Room just up the road is good also. You can navigate just about anywhere from here and the hotel staff is friendly and knowledgable. It is definitely a notch above most of the chain hotels. Price is on the higher chain hotel side, though.

Room Tip: Back side facing the open wetland area is the quietest, but most rooms are well insulated anyway.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, May 9, 2013
We appreciate you taking the time out of your busy day to let us know that you enjoyed your stay. Our convenient location right off of Interstate I-88 affords our guests many amenities such as dining, shopping, and quick access for traveling to and from the Aurora area. We hope to see you again in the future.

Thank you again

Tom Stahl- Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guilford, CT
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 7, 2013

We have been coming here for three years as our daughter goes to Aurora University. It's a 15- hour drive and it is surely a pleasure to see familiar faces and know what you are getting into after "the drive." New makeover in the large breakfast area that is just stunning. Love the hot tub/pool area. Always a pleasure to relax in. See you in August! Please keep the hot tub/pool open for us! Thanks so much!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Hicks23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, May 17, 2013
Thank you you made our day! We appreciate your kind comments. If you need any future assistance please do not hesitate to contact us.

Tom Stahl- Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 30, 2013

I have spent my life in the hospitality business and know it is the employees and staff who make you feel welcome and tend to the many details of running a hotel. My wife & I stayed last weekend. We arrived very late. We checked in to our room and found the refrigerator was not sealing, we called the front desk and in 5 minutes they were there with a new refrigerator. after arriving home we realized I left a pair of pants and my tie. They located them, packed them and are currently on their way to us. This is quality service. What is better is the front desk and housekeeping staff's courtesy and willingness to help and make you feel this is your home away from home. I highly recommend this hotel to anyone !

Room Tip: We had a whirlpool suite which is relaxing. The rooms are quiet.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2USworldtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, May 5, 2013
We are pleased that our staff were able to make you feel at home during your recent stay in Aurora. We take pride in welcoming every guest as if they are a part of our family and we hope you will have the opportunity to visit us again in the near future.

Thank you again- Tom Stahl Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level 6 Contributor
348 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed April 21, 2013

My experience may have been coloured by the fact that, having suffered a long day of travel fraught with delays and this being the only accommodation available, I had to pay USD130 for an hour-long taxi ride from the airport and then found out upon arrival at around 1 AM that there was no food or drink available whatsoever. The room boasted an empty fridge - why not stock it with minibar type goods? This seems to be going out of fashion fast, although I can't believe hotels' claims that minibars are loss making given the prices they charge.
The receptionist was surly, the long corridor smelled of musty damp, and I was reminded of "The Shining".
The room itself had no smell and was clean, it had a kettle I used to make tea from my own tea bag as a poor substitute for dinner; the bed was comfortable and the internet connection worked fine.
I had to leave at 5.30 am; the complimentary breakfast was just being set up, but it didn't look very appetising, all synthetic orange juice, high sugar content cereals and oatmeal, apples and bananas, so I didn't try it.
This hotel isn't cheap (I paid USD150 for the night), it's not convenient for the airport, and its amenities are basic at best.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brancusirocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, April 23, 2013
Sorry you feel our accommodations did not meet your expectation. I can see from your profile, you do not stay at many Hampton's. Minibars are not a standard at any Hampton brand Hotel; however, all Hamptons are required to have Sweet Shops that carry snacks, frozen dinners and many other convenience items for weary travelers. In addition, our Hampton also stocks beer, wine and mini bottles of liquor for sale. We apologize if you were not made aware of the many amenities available to you during your stay. We only hope you will give the Hampton Brand and us another chance to win back your business.

Tom Stahl Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2013

I am a local bride who wanted to set up my out of town guests with the best accommodations.

This hotel is it! With easy access to 88... You are close to many great shopping spots and great restaurants.

The newly remodeled lobby is absolutely beautiful. The fitness center, on site laundry room, newly renovated pool area and outside courtyard provide great "extras" you wouldn't expect.

Everyone at the hotel is amazingly friendly and helpful. Tom has been wonderful to work with and has made accommodations for myself and my guests stress-free.

A wonderful place to stay in a great Chicagoland location.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JillianRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, April 23, 2013
Congratulations on your wedding and thank you so much for the stellar review. We love to hear that you felt welcome and taken care of. We know planning a wedding can be both joyful and stressful and we are happy to assist in any way possible. If you need any future assistance please do not hesitate to contact us.

Tom Stahl Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinley Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

The lobby was big & inviting and the hotel rooms were immaculate. I especially liked the clean duvet covers on the beds. Great pillows too! The free breakfast had many items to choose from and was very tasty.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Debra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review, April 29, 2013
Thank you! We appreciate you taking the time to give us such an awesome review. We hope to see you again the future. If you need anything please do not hesitate to contact us.

Tom Stahl- Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Chicago / Aurora

Property: Hampton Inn and Suites Chicago / Aurora
Address: 2423 Bushwood Dr, Aurora, IL 60506-6442
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Chicago / Aurora 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Come join us at the Hampton Inn and Suites Aurora. Just of I-88 in Aurora, just a short drive to Naperville. Close to the Chicago Premium Outlet Mall, Paramount Theater, Raging Waves Waterpark, Hollywood Casino & River Edge Park Outdoor Performance Center.Our guests enjoy spacious accommodations as well as complimentary hot breakfast, high speed Internet access in every room, and a large pool complex with 3 separate pools that's just perfect for the kids. If you are planning a meeting or event in Aurora, we offer five meeting rooms that can be arranged in various configurations for up to 140 people. Join us at our hotel in Chicago's western suburbs. We are also just a short drive to Chicago's major area attractions, restaurants, shopping and more. ... more   less 
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Also Known As:
Hampton Inn And Suites Chicago / Aurora Hotel Aurora
Hampton Inn Aurora
Hampton Inn Chicago Aurora
Aurora Hampton Inn

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